Cleveland Clinic Mock Interview
Practice 40 Cleveland Clinic interview questions covering patient care, clinical excellence, and caregivers first values.
Question 14 of 40
When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
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Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
This question is less about your actual skill set and more about your attitude and approach when faced with a situation like this. In your answer, demonstrate a positive attitude and willingness to learn, your ability to self-help, acknowledge and speak up when you need help or are uncertain about something, and your ability to problem-solve or seek guidance from another team member. It's also beneficial to reiterate that you would never attempt something you weren't trained to do that could jeopardize the safety of a patient.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned, she was very pleased with the progress that I made, and I received a promotion."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"At times, I will be asked to perform tasks in our computer system that I am not completely familiar with. When this happens, I will not ask for help right away. Rather, I will search for the answer either in our manuals or online. I am comfortable taking on new tasks and enjoy learning new skills."
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Jaymie
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Anonymous Answer
When our CS was getting ready for her maternity leave, I was asked to temporarily take over some of her responsibilities. I had no idea what those responsibilities entailed until I asked her to train me to do so. Once she was able to instruct me in those tasks I had no issue completing those tasks. I was even asked to take on those responsibilities again for vacations and a second maternity leave.
Jaymie's Feedback
Great example! In these situations, being willing to learn and take on new tasks is important to interviewers.
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