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Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
All employees at the Cleveland Clinic must be knowledgeable about HIPAA laws and when and how to protect patient information. Demonstrate your understanding of the importance of protecting patient data in the workplace and consider ways you ensure patient information is not left in public places or stored inappropriately. Perhaps you speak in a lower voice when relaying confidential information so other patients don't overhear, or maybe you lock your computer anytime you leave your workstation. When responding, give an overview of your experience in healthcare protecting this type of data and examples of ways you ensure patient information is safe.

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"As a pharmacy technician, I work with confidential patient information all day, so I must make every effort to keep it secure. One way is that I make sure anytime we throw away old prescription bottles or other related items with a patient name, date of birth, etc. that the label is destroyed or blacked out so that if someone went through the skip out back, they would not be able to read that information. I also make sure that anytime I walk away from my computer, it's locked and secure. Additionally, I try to keep a lower tone of voice when speaking with a patient about a condition or medication that might be personal, so others do not hear and they do not feel embarrassed."

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"As a nursing assistant, I strictly adhere to HIPAA regulations, so there are several ways that I protect confidential information. Anytime I walk away from my workstation or computer used to chart, I ensure I'm logged off so that no one without authority accesses the system. At the nurse's station, I make sure patient files, prescriptions, lab orders, and even post-it notes that I may have jotted something down that contained a date of birth or name, and test results are secured and not in plain sight to a passerby. When I deal with a patient's family and friends inquiring about patient statuses, I always check their file to see who they have consented to be given that information."

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Written by Rachelle Enns
40 Questions & Answers • Cleveland Clinic

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