QUESTION 13 OF 40

In the healthcare, problems arise frequently. When a major problem arises, what is your first reaction?

The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.

Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting impulsively when a problem occurs.

"When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into "

"I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.

Anonymous Answer

Troubleshoot the problem, stay calm, and try not to overthink a resolution.

Jaymie's Feedback

It's important to be able to remain calm under pressure, so it's great that you included that in your response. If you can go into more detail on your strategy, feel free to elaborate more to highlight your skills and include an example, if possible, for context.

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In the healthcare, problems arise frequently. When a major problem arises, what is your first reaction?

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