Cleveland Clinic Mock Interview
Practice 40 Cleveland Clinic interview questions covering patient care, clinical excellence, and caregivers first values.
Question 13 of 40
In the healthcare, problems arise frequently. When a major problem arises, what is your first reaction?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.
Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting impulsively when a problem occurs.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into "
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."
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Jaymie
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Anonymous Answer
Troubleshoot the problem, stay calm, and try not to overthink a resolution.
Jaymie's Feedback
It's important to be able to remain calm under pressure, so it's great that you included that in your response. If you can go into more detail on your strategy, feel free to elaborate more to highlight your skills and include an example, if possible, for context.
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