"I understand through my research and exposure to your company that customers always come first. I wholeheartedly agree that the customer must be cared for, even beyond their expectations. For example, I currently work in a customer service help desk setting. I take the time to listen fully to all of my customers and follow up with them to ensure their issues are completely resolved. They are often surprised that I take the time to circle back around, but I find that showing I care helps drive great reviews and referrals that lead to new accounts. You can count on me to follow all of the British Airways customer service policies and to go above and beyond as time allows."
