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Amazon Solutions Architect Mock Interview

Question 8 of 30 for our Amazon Solutions Architect Mock Interview

Amazon was written by on December 1st, 2021. Learn more here.

Question 8 of 30

Can you describe a key project you recently led as a solutions architect?

"In my current job, I was assigned to lead a team to develop an online transaction processing application. This was to be used by the organization's clients to order spare parts. The customer service organization previously performed this activity. The objective was to free up customer service to address service and performance issues and enable the customers to order spare parts directly. We started by observing the current processes used by customer service. We then developed an application to replicate these and make it easy for the clients to identify the part they needed, specify the shipping methodology, and pay using their current financial instruments. Once the new system was implemented, customer service activities related to spare parts dropped by 90%, customer satisfaction increased by 30%, and revenues increased by 10% because customers were ordering spares to keep onsite at their facility."

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How to Answer: Can you describe a key project you recently led as a solutions architect?

Advice and answer examples written specifically for an Amazon job interview.

  • 8. Can you describe a key project you recently led as a solutions architect?

      How to Answer

      Amazon hires individuals for one of three reasons: to help them make money, save money, or save time. The fact that you're sitting at an Amazon interview indicates that you demonstrated your ability to do one of these three things in your resume, LinkedIn profile, or from comments from your references. The Amazon interviewer will explore this in more detail during the interview by asking you about specific accomplishments and achievements from your previous positions. You should develop between three and five stories of how you've helped your previous employers make money, save money or save time. You can use the STAR framework when telling the stories. Start by stating the situation, then describe the task you needed to achieve, followed by your actions. Finish by talking about the results you achieved and how they contributed to the business's objectives.

      Written by William Swansen on December 1st, 2021

      Answer Example

      "In my current job, I was assigned to lead a team to develop an online transaction processing application. This was to be used by the organization's clients to order spare parts. The customer service organization previously performed this activity. The objective was to free up customer service to address service and performance issues and enable the customers to order spare parts directly. We started by observing the current processes used by customer service. We then developed an application to replicate these and make it easy for the clients to identify the part they needed, specify the shipping methodology, and pay using their current financial instruments. Once the new system was implemented, customer service activities related to spare parts dropped by 90%, customer satisfaction increased by 30%, and revenues increased by 10% because customers were ordering spares to keep onsite at their facility."

      Written by William Swansen on December 1st, 2021