"The standard hiring practices at Company XYZ were enabling the organization to hire qualified candidates based on their experience. Too often, when new hires arrived, we found they lacked the behaviors that would enable them to be successful within our culture. I took the initiative to implement more behavioral interview questions in our hiring practices. To implement, I gained buy-in from our hiring leadership by including them early in the process of creating the questions. We worked together to create a training certification that would effectively equip leaders with the skills to lead behavioral-based interviews. Then, we measured our success by monitoring turnover, retention, and time-to-hire metrics. We changed the process and, therefore, improved the results."