How to Answer: Have you ever received a negative review from a customer?
Advice and answer examples written specifically for a Front Desk job interview.
3. Have you ever received a negative review from a customer?
How to Answer
Most people have received a negative review or comment at one point in their careers. What the interviewer would like to see is that you can bounce back professionally from a negative customer review. If the review was warranted, discuss what you were able to learn from the feedback that you received.
Written by Rachelle Enns on March 3rd, 2020
Answer Example
"I had a client call my boss once because she felt I was not dressed professionally enough for my Front Desk role. I admittedly was wearing a more casual outfit than normal. I am now always sure to beware of my appearance and will put a little extra effort in because of that feedback."
Written by Rachelle Enns on March 3rd, 2020