As a service professional, who do you look to for advice on customer service, and best business practices?

As a successful customer-facing professional, you should have at least one stable influence to guide you in your customer service and business approach. For you, a Front Desk Associate, this could be a supervisor of the past or present, a business-minded manager whom you admire, or someone who has mentored you along the way. Discuss who you look to for advice and influence, and mention at least one crucial thing you have learned from them in the past.