How to Answer: As a service professional, who do you look to for advice on customer service, and best business practices?
Advice and answer examples written specifically for a Front Desk job interview.
22. As a service professional, who do you look to for advice on customer service, and best business practices?
How to Answer
As a successful customer-facing professional, you should have at least one stable influence to guide you in your customer service and business approach. For you, a Front Desk Associate, this could be a supervisor of the past or present, a business-minded manager whom you admire, or someone who has mentored you along the way. Discuss who you look to for advice and influence, and mention at least one crucial thing you have learned from them in the past.
Written by Rachelle Enns on March 3rd, 2020
Answer Example
"Initially, I will look to my management team as well as the company training and resources available to me. I will also lean on what I learned as a student, obtaining my diploma in business management. As I grow in my role and require more variety in my learning, I will continue looking to podcasts and audiobooks, which are my among my favorite ways to learn and gain new skills."
Written by Rachelle Enns on March 3rd, 2020