Front Desk Mock Interview
Master 30 Front Desk interview questions covering guest interactions, multitasking, and problem resolution.
Question 5 of 30
How are your computer skills?
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Example Answer
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
For technical-based questions, you must be honest and upfront with the interviewer. It might be tempting to exaggerate your skills, but remember, it will reflect poorly on you if you underperform once hired.
Describe for the interviewer what programs/software/tools/applications you have used in the past, as this information will be beneficial. You can rate your overall proficiency on a 1-10 scale or by using benchmarks such as 'beginner,' 'intermediate,' or 'expert.'
Feel free to ask what type of programs you would be using in this role, and what the expectations would be. You can also ask what kind of training is involved and inquire about resources you could use to get a head start on your learning.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I rate my computer skills at an intermediate level, perhaps a 7 out of 10. In my current role, I use Program ABC and System XYZ, which were difficult to learn, but I was ahead of the curve. Could you share with me the programs most frequently used in this role? I would be happy to gain a head start by watching online tutorials and self-educating."
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