Practice 35 Claims Adjuster interview questions covering liability assessment, fraud detection, and settlement negotiations.
Question 25 of 35
Why the Interviewer Asks This Question
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Entry Level
Experienced
Community Answers

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring clients over when you leave their company. The interviewer may ask if you have ever broken a confidentiality agreement to ensure you are trustworthy and can keep sensitive information private. It's essential to be honest about any past incidents if you have inadvertently broken an agreement and explain how you have learned from them and improved your approach to confidentiality in the workplace. Confidentiality is a crucial element of many jobs, and maintaining it is essential to building trust with your colleagues and clients.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"No. I have only once had a confidentiality agreement and had no problem adhering to it. I would happily sign any confidentiality agreement if needed and assure you I am an honest and trustworthy individual."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Confidentiality agreements are necessary and important to protect an insurance organization. I understand the need for confidentiality and take those factors very seriously. I have never broken the trust of my employer and will continue to be honest and ethical if chosen for this position."

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Anonymous Answer
No, I have never broken the trust of my employer. I understand the importance of protecting an organization & I have no issues adhering to confidentiality agreements.

Rachelle's Feedback
Good! To the point and professional.
Anonymous Answer
I have never broken a confidential agreement as I know it will undermine the lack of integrity as well as undermine my character.

Cindy's Feedback
Very good. I like your approach to the question, namely that it's not just a legal agreement but a matter of professional integrity. Good job!
Anonymous Answer
I have never broken a confidentiality agreement and I can be trusted to adhere to them.
Marcie's Feedback
Perfect! This is a direct answer and what the interviewer will hope to hear.
Anonymous Answer
No. Absolutely not. I have never knowingly breached company confidentiality.
Marcie's Feedback
Great! The interviewer will appreciate this. :) Consider concluding your answer by explaining why you think confidentiality agreements are important.
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Written by Krista Wenz
35 Questions & Answers • Claims Adjuster

By Krista

By Krista