Menu Menu Search print MockQuestions.com Logo MockQuestions
MockQuestions.com Logo
Sign in
Upgrade
Career Interviews
Interviews by Category
Close

Top 35 Bank Teller Interview Questions

Question 1 of 39
Do you hand count or use the counting machine?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Next Question
Question 2 of 39
What are some of the aspects that you like about this job?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Professional Answers Preview
What things do you like about the bank teller job? Or being in the bank environment? Do you enjoy the face-to-face interaction with customers? Do you like the numbers aspect when working with money? Do you like the administrative component? Do you like that you might be on your feet all day? Do you like educating clients about additional financial services that might be of benefit? Simply share 2-3 things that you really like about the bank teller role, and explain why you like the aspect so much.
More professional answers available after the upgrade
Upgrade
Question 3 of 39
Describe a time when you really felt good about your performance in your job.
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Professional Answers Preview
One option for this question is discussing a time you achieved a major goal or received an award for top performance. Describe the goal you achieved, what steps it took to get there, and how excited you were to reach the goal. Or, talking about a time when you calmed an upset customer can be a great example for this question. Be ready to talk about the time you went above and beyond with handling a customer complaint. Explain how you personally listened to every word the customer had to say. Next, describe how you apologized to the customer with a calm voice and sincere heart. Finally, be sure to tell the interviewer what solution you offered the customer. Be sure to close with how happy the customer was when they left!
More professional answers available after the upgrade
Upgrade
Question 4 of 39
A bank teller needs to be very organized. Describe to me your organization characteristics?
Professional Answer
Want to see the answer?
Upgrade
Upgrade

Practice More Interviews

Behavioral
We all have some behaviors that are typical of us and which sometimes results in ...
Common
There are some questions that employers ask at almost every interview. The questions ...
Communication
Communication skills are essential for any workplace to function efficiently. However, ...
Leadership
If you are interviewing for any type of leadership role; prepare with our leadership ...
Management
Our management questions are designed for any interview for a position that has authority ...
Teamwork
This set of questions aims to ascertain what your idea of teamwork is and whether ...

Related Career Interviews

Cashier
In a shop, a cashier (or checkout operator) is a person who scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store. The items are scanned by a ...
Customer Experience Specialist
A Customer Experience Specialist analyzes customers' needs and makes recommendations for additional products or services that will enhance customer satisfaction and improve on productivity or profitability. ...
Customer Service
A Customer Service interview could be for a number of careers. The most common interviews that feature customer service interview questions are call center careers, retail workers, restaurant workers, ...
Bank Examiner
Bank examiners are financial experts. A major part of a bank examiner's job involves inspecting bank records and conducting audits to ensure that all activities and transactions carried out by the bank ...
Sales
Sales professionals are employed by companies to sell their products or services to customers. They work in all types of industries and with companies of all sizes. As part of their job, sales professionals ...
Bank Administration
Banks safeguard money and provide loans, credit, and payment services such as checking accounts, debit cards, and cashier's checks. Banks also may offer investment and insurance products. As a variety ...
Bank Manager
Financial managers are responsible for the financial health of an organization. They produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial ...
Bank Services Clerk
Bank services clerks perform basic administrative tasks that help keep things running smoothly in a bank. A large part of their job involves keeping careful records for every transaction carried out within ...
Mathematician
Mathematicians have thorough knowledge and understanding of the theory and practical application of mathematical principles. They use this understanding to solve real work problems by analyzing and assessing ...
View More Careers
Question 5 of 39
Give me an example of how you keep track of details while engaging in conversation?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 6 of 39
Why do you want to work for this bank?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 7 of 39
Do you have a cheerful personality?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 8 of 39
Tell me about yourself.
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 9 of 39
As a Bank Teller, what are your strengths?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 10 of 39
What do you feel is the most important asset a bank teller must have?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 11 of 39
What signs of trust have you demonstrated in the past while working?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 12 of 39
How many years of cash handling have you had?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 13 of 39
What sales experience do you have?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 14 of 39
If you were CEO of your last banking company, what would you change?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 15 of 39
Do you hope to move up as a bank teller into another position within the bank?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 16 of 39
Why did you leave your last job?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 17 of 39
Tell me about your favorite co-worker/boss you've had in the past.
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 18 of 39
Customers can have a nasty attitude. If they've been waiting in line long, what techniques do you employ to calm down customers when they get to you?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 19 of 39
How well do you know online banking?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 20 of 39
Walk me through a typical day for you at your last bank.
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 21 of 39
Some say a bank teller has an easy job, Do you get offended by that?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 22 of 39
Have you ever caught counterfeit money? What was the process you took afterwards?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 23 of 39
How well do you think on your feet?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 24 of 39
Do you get nervous when a line is forming? Customers can have little patience inside these bank walls at times..
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 25 of 39
What is your education background?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 26 of 39
What is your ideal company?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 27 of 39
Do you know anyone that works in the banking industry?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 28 of 39
When a night deposit has more money than listed, what do you do?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 29 of 39
Have you had any sales training? Would you be willing to take a few classes in sales during your training?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 30 of 39
If a customer comes with a $12,500 deposit, all in ones, do you roll your eyes to demonstrate your feelings towards his action?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 31 of 39
Why do you want to be a bank teller?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 32 of 39
Do you enjoy socializing with customers?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 33 of 39
There is a strong demand for bank tellers. Why are you better than the rest?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 34 of 39
What is 42 + 37?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 35 of 39
Would you mind working at another branch if needed?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 36 of 39
Tell me about a time when you missed some important details about a transaction, what happened?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 37 of 39
Have you ever dealt with a stressful situation while working before? What happened? How did you make it through?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 38 of 39
How do you look for counterfeit monies?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 39 of 39
Explain your greeting and how you handled each transaction at your last bank.
Professional Answer
Want to see the answer?
Upgrade
Upgrade

User-Submitted Interview Answers

Question 1 of 39
Do you hand count or use the counting machine?
User-Submitted Answers
1.
I use hand count first and after I will use the counting machine to double check this money.
2.
I would like to manually count the money then use the counting machine to check.
3.
Use the counting machine.
4.
Yes, when I worked as shop manager in retails,
5.
I use the counting machine.
6.
I never used the counting machine before I used to count manually since I never worked at a bank before.
7.
I hand count and use the machine when counting a lot of money so as to verify the amount.
Question 2 of 39
What are some of the aspects that you like about this job?
User-Submitted Answers
1.
I have been interested about bank field and my Administrative Assistant, customer service experience, and attention to detail will solid much to the job.
2.
Customer service, getting to interact with the customers and helping them with their needs.
3.
I like that I get to see customers smile ad make me smile and feel good in return.
4.
I very interested to work in a bank. I like to help for people and I like to interact with people. Its good opportunity to work for me.
5.
I would like to work here because I am seeking professional experience handling money. I am declaring economics as my major this upcoming semester and would love the opportunity to gain keen experience in the business world.
6.
Meeting new people and serving them.
7.
My strengths are my capability to make the customer happy and enjoy their visit while helping them with their needs.
8.
I like the interaction with customers. I do appreciate some routine in my work and it looks to be somewhat repetitive with enough variation that it doesn't look like it'd get boring. Also numbers can be pretty fun!
9.
I am people person I love to talk to people.
10.
Aspects that I like is to use my communication skills for help others.
11.
The sales aspect definitely appeals to me, as well as the detailed oriented duties. It's not mindless work, and there's always room for growth!
12.
Working with customers. Meeting new people.
13.
Aspect of teamwork and professionalism.
14.
I like the Bank Teller job first and foremost because it involves excellent communication skills and I can bet I am master in that . Second it involves some responsibilities of Organization as I need to balance my drawer at the end of the day everyday at job. Also it enumerates me to talk to a lot of clients who would stop at my desk on a day to day basis .
15.
The sales aspects definitely appeals to me, as well as the detail oriented duties. Its not a mindless work and theres always room for growth.
Question 3 of 39
Describe a time when you really felt good about your performance in your job.
User-Submitted Answers
1.
It was inventory time and I was nervous wondering what the result would come out to be.I felt good when I learned I achieved the goal of coming below the companies standard.
2.
Previously I worked as a cashier at Stine lumber and I had customer that received bad experience from associates they asked to help them I walked away from my register because I had no customer at the time and gave them the assistance they needed.
3.
Helping a customer and fulfilling their needs.
4.
I give 100% when it comes to customer service, It makes me feel good knowing that I have provided the information that the customers need, and have helped them with their needs. So helping customers every day puts a smile on me all the time.
5.
A time when There was. No any shortage.
6.
This past summer, while working at the Bentonville Community Center, one of my employees activated the Emergency Action Plan. I came out of my office to investigate to see what had happened. I looked to the corner of the facility to see an unconscious man. I ran to the situation to provide assistance in any way I could. By the time I had gotten over there, my employees had already taken the necessary steps to help the distressed patron. At the end of the day, he ended up being okay. I knew that I had prepared my employees well enough to handle any situation.
7.
Helping to satisfy peoples needs and to see that a problem or concern was fixed has been very fulfilling for me. So everytime I see my client leave with that kind of energy, I am rewarded.
8.
I feel good about the performance in my present job as I made year end making all the needed Numbers to aquire the bonus.
9.
Please a customer with a solution to his complaint.
10.
I really felt good about my job when I receive commendations coming from my boss and some advises that they have given me related to work.
11.
When my student became verbal; it was amazing to see how our hard work had resulted in a nonverbal -- not even scripting nonsensical words -- became verbal and is able to be taught how to ask for things.
12.
When my customer satisfy.
13.
Contest between production lines for best quality, production and attendance and I was the supervisor for winning team.
14.
Not a specific performance, but when I was working as a deli attendant I was regularly scheduled to run the entire deli by myself. It felt great knowing that my boss acknowledged my ironclad work ethic and trusted me enough to let me work an entire kitchen by myself!
15.
The time that give me a reward because of my high sales of am advantage card and less short of cash.
Question 4 of 39
A bank teller needs to be very organized. Describe to me your organization characteristics?
User-Submitted Answers
1.
Keeping track of things I lay down and use, remembering where things go, sometimes labeling them.
2.
Paying close attention to details of something I am doing, researching what I need to do to get the job done correctly.
3.
I am a very organize person, a tidy desk is a tidy mind. I like to get thinks done ahead of schedule, I am always punctual and at times I write down task I need to complete so I can do so in the most effective timing.
4.
I can communicate effectively and professioally with customers and co-workers. I can count cash accurately and timeously under enormous pressure.
5.
Complete one task before moving on to another, keep money straight and oraganized, shred any un needed items immediately, proof your work.
6.
Very organized and methodical.
7.
Have everything in order.
8.
Leadership, applied wisdom, strategy, effective communication skills, speed optimization, the ability to look outside of the box and see things from all perspectives, and patience.
9.
I like to begin my day with a clean desk. Each day before leaving, I sort through anything that may have built up on my desk and file, put items in appropriate please and purge anything not needed. I make list and prioritize what needs to been done to make my day flow smoothly. I also pay all my bills on line to eliminate cluttter and reconcile my checkbook monthly. In addition to keeping a calendar of appointments and any up coming events. I have three children and organization is important to keep everything flowing.
10.
I like to organize things into binders and utilize my outlook calendar for appointments.
11.
I make sure at the beginning of everyday I plan how I want my day to go and make changes as the day goes.
12.
I always try my best to level the items and keep things in order or at the right place. And after finishing my task I always put things back in its right place.
13.
Have a note pad where to note down your to do list for the day or week.
14.
I always ensure that my work space is organized - I keep my tools and resources conveniently placed within arms reach so that I can efficiently work through my customers.
15.
I pride myself in keeping a binder for myself in order to stay organized, I try and keep my work station neat and organize my money.
Question 5 of 39
Give me an example of how you keep track of details while engaging in conversation?
User-Submitted Answers
1.
Listening to key words and finding if I have that common trait to communicate back to them.
2.
I'm a great multitasker so listening and working at the same time is no problem.
3.
I can work in multitask I m listening to the client while I m helping another client inquiries over the phone at the same time.
4.
I can speak and same time do my job.I have enough years experiense to work in hot situation.
5.
Listening to customers and retain details of the conversation.
6.
I try not to get distracted, so If I am working I try not to get into a conversation with an employee, and if I was to get into a conversation with a customer then I would stop what im doing and help them in any way possible and when I know that they are satisfied and done then I will go back to what I was doing.
7.
It's important to stay focused. What I tend to do it is let my eyes do the work and let my ears and mother conversate.
8.
I note everything down on paper.
9.
I like to think that I have a very good memory. During a conversation, I make sure to keep eye contact and engage myself adequately into the conversation.
10.
I normally make little notes. I also use memory to keep track.
11.
By making sure that all priorities are in order with important first.
12.
I I listen to the key points the individual needs and use those points to then help the person.
13.
I see to it that whenever i'm having conversation I make sure that I still have my attention to details about work by using my listening skill carefully and legibly.
14.
I make a mental note of keywords that will remind me of what the other individual said.
15.
Color of hair and eyes, height, what type of clothing and actions.
Question 6 of 39
Why do you want to work for this bank?
User-Submitted Answers
1.
Well, I have worked for this company before. It was actually a great place to work, I learned alot, and was able to put my skills to work. I would like to come back and grow with this company long term.
2.
I'm looking forward to becoming an associate of this professional, strong bank who believes in assisting all associates in achieving their highest potential.
3.
Because this is avery prestigeous bank that offers high quality service to its customers and it would be of great pleasure to be aprt of that and to help to continue offer high quality servive to its customers.
4.
This bank is a well-established and it excels in customer service.
5.
Company looks organized and seems to reward employees for a job well done.
6.
I want to help others, I want to work with others, I like working with computers.
7.
I have seen how you treat customers and think I would fit in seanlessly here. It is clear that you all are customer driven and have a high stand of professionalism. I appreciate how team orientated the evironment is here.
8.
I like your bank servises.This bank one of famious bank he have huge customer servise market, he suggest diferent kind of bank products, it is camfortable for me to grow up in this bank.
9.
As a bank teller I see myself moving up in the company.
10.
Because of your bank is one of best In the US. And its good service to people. If I get a job in your bank, its good to improve my customer skills.
11.
It is one of the best and reputed banks in canada. I will find myself very lucky if I get the chance to work here.
12.
I believe I would go further with my skills in a banking environment and learn more to further my career.
13.
I have been on the other side of this banks counter and feel the teller has been very friendly and happy. I want to be a part of this.
14.
Your bank is a platform for me to achieve success.
15.
I understand that Founders is much more focused on customer service than sales and profit. I have always enjoyed helping others and knowing that my focus will be on customers is awesome. I don't want to work somewhere that is quick to turn on their customer.
Question 7 of 39
Do you have a cheerful personality?
User-Submitted Answers
1.
I am one of those people who has always been really able to make friends with anyone.
2.
Yes, I never have a bad day.
Question 8 of 39
Tell me about yourself.
User-Submitted Answers
1.
I'm a product consultant for the past 4 months, my jov is to handle customer with problem or enquiry.
2.
Tell me why we should hire you?
3.
Tell me about yourself.
4.
Divorced, one son, love to read, walk, volunteer my time when available to my local food bank and church functions.
5.
I am a swiched on team player and leader exhibitng counsious undersatanding of what drives the success of business, Icarry a wealth of experience form genesis bank. Currently am deploying my natural flair of customer services, sales and support with metbank, were I am responsible for cash handling, accuracy , customer services , after have been a servant for genesis bank for 9 years.
6.
Dedicated moviated always on time get along well with others know how to deal with conflict.
7.
Tell me about yourself.
8.
Ive been in banking for 10 years, I am dedicated, motivated and dependable. I love the bank environment. I would not see it any other way. I have a 4 year old son and spend most of my time outside of work making him happy.
9.
I would always make sure that I fully explained the situation, the policies behind my decision, and why those policies exist. Usually by the end of the conversation, the person could see the other side of the situation.
10.
I am a highly motivated person who loves a challenge and to give 100% to any task given to me.
11.
I am a hard worker. I do my very best all the time. I like to work with computers. I like working with others and helping others. I like to learn new things.
12.
I have worked at Liberty School for 12 years. During that time I have developed good organization skills, patience, relationships with this community through the students and parents. I am a people person, very friendly and out going.
13.
I am from Singapore. I studied bachelor's degree In accounts and economics. After my studies I worked in a big organization. Its given to me a opportunity to learn good customer service and admin work in finance. How to handle cash and accounts.
14.
I am a confident, and hardworking individual that appreciates honesty and integrity. I am also humble and persistent with the ability to reflect on my practice at all times.
15.
I have the experience in customer service in my previous job.
Question 9 of 39
As a Bank Teller, what are your strengths?
User-Submitted Answers
1.
Determination to achieve; excellent communication skills at all levels; positive attitude towards all and firm when I need to be.
2.
I do have alot of patience.
3.
Listening well, asking questions, detail oriented, neat, punctual.
4.
Good Communication within customer and make confident to them and have the best attitude and team work.
5.
Strengths are very good communication skills, dealing with customers on a daily basis, thinking on my feet and handling difficult situations.
6.
I have good communication skills. I believe that communication skills are crucial in every job, but especially in job like this one.
7.
I am a people person, very friendly and out going. I like to put people first and I can be counted on for giving outstanding customer service. I am very dtailed and I take my responsibilitits seriously and want to do what is best to help the company grow.
8.
My strengths are having patients, fallow direction, and have great math skills.
9.
My strenths is I have the ability and skills.
10.
Patience, accuracy, passionate about giving great customer service, I take opportunity as a learning experience and im not afraid to try new things.
11.
Neat , great customer service, organize.
12.
Why do you want to work here?
13.
What are your career options?
14.
Responsible, patience, people person.
15.
Love will find out the way.
Question 10 of 39
What do you feel is the most important asset a bank teller must have?
User-Submitted Answers
1.
Integrity and honesty.
2.
I believe that a bank teller should always be able to show the client what the bank's culture is about so that they may always return.
3.
Friendly with the customers and good servcie.
4.
Keeping their tills accurate and balanced.
5.
I feel the customer service is the most important part. I want to build a repor with the customer.
6.
Teller is the more asset to the teller see what customer need.
7.
The ability to sell anything while building relationships with new customers.
8.
Honesty and integrity, as well as a friendly manner while dealing with both clients and colleagues.
9.
I feel the ability to kindly decipher and meet a customers needs is one of the most important aspects of a teller position.
10.
Hard working and good customer service .
11.
Honesty accuracy and great customer service.
12.
Being accurate, helpful and friendly.
13.
Good communication skills and paying attention to detail.
Question 11 of 39
What signs of trust have you demonstrated in the past while working?
User-Submitted Answers
1.
I worked in retail, so trust was a huge issue. I had to be a reliable employee that my managers depended on and someone who they knew would not be dishonest with cash-handling or the product.
2.
Being in charge of a busy restaurant and taking care of customers and letting someone other than myself use the cash register.
3.
When trust exists in an organization, almost everything else is easier and more comfortable to achieve. One has to learn to trust someone else handling cash from the same register or to achieve budgeted sales especially in retail store.
4.
I was also so polite and kind that I never caused unwanted attention to myself.
5.
Working together and keep the work professional and not give any information about money to anyone.
6.
Being a reliable employee, dependable, going above and beyond for customers, & always being honest.
7.
Ive always worked with money never once had a issue.
8.
I have worked in education for 12 years and built trust with students and parents. Communcating with them and making sure everyone is on the same page.
9.
I had been faithful to the company I work for. I have never been accused of theft or any illegal activity.
10.
I have been working with cash since I was 16 I have always done right with taking deposits and night drops to the bank. Keeping confidential information between me and that person.
11.
I was Head of Division 8 years, I recive 5 State awards, 3 people awards.I create very important state act.
12.
My job requires me to be very confidential. I will not converse about customers transactions unless I neeed to.
13.
I give al my attention to a customer in front to give him or her exact figure.
14.
Being a manager gives one several opportunities to do something unethical without a chance of being caught. Having grown up the way I have, I have developed a good sense of morals which rule out any untrustworthy acts.
15.
I was trained in buidling relationships as it is a big part of the chosen career path. Thus, in face to face counseling sessions, it was and still is a big part of the helping relationship to move forward.
Question 12 of 39
How many years of cash handling have you had?
User-Submitted Answers
1.
About 3 years to handling cash.
2.
I have had four years of cash handling in a retail setting.
3.
I have handled cash for several years in the past.
4.
I have had several years of cash handling experience in my past.
5.
I have 1 month experience which I have attained when I was a clerk intern at endola circuit.
6.
I have had over 10 years in cash handling both in banking and in stores.
7.
I have had a little experience in 5 months.
8.
I have had jobs handling money since high school. I worked in a grocery store, restaurants, and education, where I would receipt field trips, fund raisers, and yearbooks.
9.
I have had jobs handling money since high school. I worked in a grocery store, restaurants, and education, where I would receipt field trips, fund raisers, and yearbooks.
10.
I have 1.5 years cach handling experience.But in 1.5 years I was sales specialist, make sales discuses, make agreement, gave invoice, check online banking.
11.
I've only had a few months training.
12.
I've been working as a restaurant cashier/waitress, as well as working with college projects with money handling skills involved for about 1 and half years.
13.
I have almost 2 years of experience.
14.
None, however, I am a quick learner and believe I would be a great teller.
15.
I have had the last 5 years cash handling.
Question 13 of 39
What sales experience do you have?
User-Submitted Answers
1.
Several years of retail sales with suggestive selling.
2.
We do suggestive selling.
Question 14 of 39
If you were CEO of your last banking company, what would you change?
User-Submitted Answers
1.
What are some of the aspects that you like about the job.
2.
Its depend on company polices and customers needs. I will think about company and clients benefits financially.
3.
I will try to provide the services in a way to the customers which is more convinent for them.
4.
I will try to provide the services in a way to the customers which is more convinent for them.
5.
Improve customer services.
6.
I have not worked for a bank . This would be my first bank position.
7.
I will make sure my company is doing good.
8.
This will be my first banking job.
9.
I wish I was CEO but I don't have that experience.
10.
Incourage the customers to use channels as solution.
Question 15 of 39
Do you hope to move up as a bank teller into another position within the bank?
User-Submitted Answers
1.
Yes I would love to move into another position within the bank because I love banking and accounting and I know my potential and a promotion would not only means self actualization but would be focusing on being a better employee to deliver more quality customer service to aid in achieving the goals of the organiza.
2.
Yes, possibly. Right now I just want to try being a banker and see how well I enjoy it.
3.
Yes I do, if it will be for me more interesting.
4.
Yes when the time is right,
5.
I hope I can also work as an accountant if a need arise.
6.
Yes, I am very confident on my work. I hope I can get a promotion.
7.
Yes as Financial Advisor.
8.
I hope to perfect the teller position before moving up to a senior teller.
9.
Yes, If the opportunity arises.
Question 16 of 39
Why did you leave your last job?
User-Submitted Answers
1.
It was an internship.
2.
I was pregnant and was having complications with my pregnancy.
3.
I have not left my previous job.
4.
Looking for Better carreer.
5.
I loved my job, but I have had life changes recently and am now able to find a job with more flexible hours.
Question 17 of 39
Tell me about your favorite co-worker/boss you've had in the past.
User-Submitted Answers
1.
My boss at Kwik shop was very nice and helpful, she let me try new things and was patient and encouraging to me.
2.
One of our Minister of Education was very smart person.I like him becouse he is very punctual, he like to do job queklly, It was very interesting to work with him.That time I created 3 state programs, change basic education government designe, which higher teachers monthly paymants.
3.
When I was 17 I had my first job at mcdonalds, I loved it, I loved the work environment the customers personality, working there mad me a better person today, my favorite boss at mcdonalds was carlos, he could light up the room as soon as he walked in.
4.
He is very motivated person. He teaches me office environment skills. How become be a good employ for a company. What was my part of responsibility to grow company profit.
5.
My CEO was friendly and never put pressure on his staff and had a friendly atmosphere in the office which lead the staff to work at ease.
6.
I have actually enjoyed all my previous bosses.
7.
My favorite bosses would definitely be the ones at Cowfish. They will bend over backwards for you and you always feel like you can talk to them as a friend instead of just a superior!
8.
They are very friendly people on earth .
9.
My present supervisor just retired and she was very stern about company policy but also cares about how you were doing.
10.
Tafa, was a motivating, fair but firm boss.
Question 18 of 39
Customers can have a nasty attitude. If they've been waiting in line long, what techniques do you employ to calm down customers when they get to you?
User-Submitted Answers
1.
I would tell them that I apologize for the long wait and ask how may I assist them?
2.
I would be very nice, and not let there bad day or attitude get the better of me.
3.
I speak very friendly and apoligize for the wait.
4.
We r sorry have a issue r computer.
5.
First I apologize to costermer then I will try to do they transition fast.
6.
I am sure for the wait, how may I help you and when finished tell them to have a good day.
7.
Customers are always right will ask for forgiveness.
Question 19 of 39
How well do you know online banking?
User-Submitted Answers
1.
I'm very familiar with it, follow the steps that it gives you online and proceed with what you have to complete.
2.
I have many years banking on line my self. To be able to do my banking any time of the day is very convenience.
3.
Very well I use it all the time.
4.
Very well, I have account and always watch new programs, new procces.
5.
I will know pretty good in online banking skills.
6.
A bit I like to make payment for credit cards and other bills through online.
7.
I know it well as I use it daily.
8.
I love on line faster easy.
9.
Pretty well, I've only ever done business with online banks.
10.
I know internet banking and I use it.
Question 20 of 39
Walk me through a typical day for you at your last bank.
User-Submitted Answers
1.
I never worked at a bank.
2.
I have not worked at a bank before.
3.
I have never worked at a bank before.
4.
I didn't work in a bank before.
5.
Did not work a a bank previously.
6.
Feb when was doing money transfers.
Question 21 of 39
Some say a bank teller has an easy job, Do you get offended by that?
User-Submitted Answers
1.
No im not get offended on that because all job is make easy if you know how to work with your job.
2.
Yes because for one you are deang with people money. And it is never easy when your dealing with other people because a lot could go wrong. So it reqires a lot of dedication, time and communication.
3.
Not at all. Any job can be easy if your comfortable with the position and know the work it entails.
4.
No job is easy, each job challenges you..
5.
No it is very responsible, work, but it is interesting to comunicate with different customers and tryed to help them.
6.
Of course not I would thank them.
7.
I am glad to get teller job, because I like to work for people.
8.
No it's ok, It depends how you perceive it.
9.
No I wouldn't as it may be easy if you have worked hard to learn that position.
10.
Nothing is easy unless if you work hard to make easy.
Question 22 of 39
Have you ever caught counterfeit money? What was the process you took afterwards?
User-Submitted Answers
1.
Yes I have and immediately the police was called and the bill was taken.
2.
No, I never caught counterfiet money before.
3.
No I have never caught counterfeit money. But if I should I would contact the necessary authorities, first my supervisor then the police.
4.
No I have not, but one of my employees have and it was scary, they had the customer pull up to wait for their food and the manager called the cops.
5.
I have not received any money yet but if I did I would contact my supervisor.
6.
Yes and deported the incident to my supervisor.
Question 23 of 39
How well do you think on your feet?
User-Submitted Answers
1.
Great, at a previous job I was on my feet all day as a hairdresser and a shift manager for a restaurant.
2.
I am very good at assessing the situation quickly and coming up with a solution.
3.
I am good at assessing situations efficiently and effectively and come up with a solution to a customers problem quickly.
4.
Very quick to see the problem and find the solution.
5.
I think on my feet pretty well.
6.
Depending on the situation.
7.
I always respect my job and my responsibility.
8.
I think good on my feet. I always look for a solution to try and help the person.
Question 24 of 39
Do you get nervous when a line is forming? Customers can have little patience inside these bank walls at times..
User-Submitted Answers
1.
A little but I would apoligize for the wait and be friendly and hopefully make the client smile.
2.
No I am only 1 person and am doing my best.
Question 25 of 39
What is your education background?
User-Submitted Answers
1.
I graduated high school. I received my associates in Arts. I received my bachelors in General studies. I have changed my major to undecided.
2.
I have my high school diploma, I went to job training classes at CTC marble falls and got some certificates for completing the job training,.
3.
High school diploma Technical school clerk stenographer College associates of business in accounting and computer programming.
Question 26 of 39
What is your ideal company?
User-Submitted Answers
1.
Company that is trusted by clients.
2.
Someone who cares about its employees as well as the customers patronizing it.
3.
This is my ideal company.
Question 27 of 39
Do you know anyone that works in the banking industry?
User-Submitted Answers
1.
Yes, my cousin she has been a teller for many years after she was widowed.
2.
Yes I know people that work in the industry.
Question 28 of 39
When a night deposit has more money than listed, what do you do?
User-Submitted Answers
1.
Have another co-worker verify it with you and than both initials the deposit slip than call the customer and let them know what they want us to do with the money.
2.
Talk about it to my supervisor.
3.
Recount the deposit to make to figure the mistake.
4.
Call murchant as soon as possible and tell them about it.
5.
Verified cash with another coworker and we both sign.
6.
I ask another employee to recount it then call the customer to see what they want done with the extra cash.
7.
I would recount then have a coworker recount and if to much I would contact the company.
8.
I stay and work more hours.
Question 29 of 39
Have you had any sales training? Would you be willing to take a few classes in sales during your training?
User-Submitted Answers
1.
I have no experience as a bank teller, and I would love to take a few classes in sales!
2.
I haven't had any sale training but I would like to take few classes in sale during training.
Question 30 of 39
If a customer comes with a $12,500 deposit, all in ones, do you roll your eyes to demonstrate your feelings towards his action?
User-Submitted Answers
1.
No I don't roll my eyes with this tranaction. I am happy to count the ones putting then in piles of 50 one.
2.
I would take that money to a machine and count and wrap it for deposit no questions asked.
3.
Never, suggest if they need to move that money to another type of account where it can gain more interest or easier to access if needed all at once.
4.
Accept the tranaction and thanking the customer for banking with us.
5.
No, I count the money and complete the transaction.
6.
Not at all, just smile and say politely say I will take care of it.
7.
No you paste a fake smile on and get some to run I through the cash counter with you.
8.
No I would greet the customer and then try to help him as much as I can in any way possible.
9.
No. I accept the money and count it.
10.
No I don't do that. That my duty to work for costermer.
Question 31 of 39
Why do you want to be a bank teller?
User-Submitted Answers
1.
People friendly person, pays attention to details, follow directions well.
2.
Besides being honest and.
3.
I am at a crossroads in my life, and would like to become a bank teller to determine if a career in banking would be a direction I would like to go into.
4.
This position is the right one for me, and the one I really one to be.
5.
I think being a bank teller would improve some of my skills,
6.
I want to be part of the banking team. I have many qualifications I am great with people and love working with money.
7.
I like to meet people I am people person I guess .
8.
I love dealing with customers and money.
Question 32 of 39
Do you enjoy socializing with customers?
User-Submitted Answers
1.
Yes I am a people person.
2.
A little to get to know them especially if the are in regularly.
Question 33 of 39
There is a strong demand for bank tellers. Why are you better than the rest?
User-Submitted Answers
1.
Can count back change without difficulty, work well with others, and great customer service skills.
2.
I feel that my years of banking experience and strong customer service skills are exceptional.
3.
I have excellent customer service. People love talking and being around me. I have a friendly disposition. I am also very dependalbe and work very hard.
4.
I believe my self I am very hardworking if you give me a chance I will prove you.
5.
I believe my cash handling skills are above average.
Question 34 of 39
What is 42 + 37?
Question 35 of 39
Would you mind working at another branch if needed?
User-Submitted Answers
1.
No I wouldn't mind working at another location if need as long as it was within a certain distance.
2.
I don't mind I am happy to meet other branch staff.
Question 36 of 39
Tell me about a time when you missed some important details about a transaction, what happened?
User-Submitted Answers
1.
I immediately informed the manager on duty immediately to correct the problem.
2.
Well once I forgot to write up a price accuracy form at my previous job, so I had to go search for the product UPC in order to submit the form.
3.
To this point I have been very good with my transactions but if I made a mistake I would let my supervisor know right away to fix the problem.
4.
I did one time with very small amount I realize emediatly I told my supervisor.
5.
I missed a card that a customer ended up taking home and she called to advise me she was sending the money and I apologized and then told her I would pay for the $1 card and sorry for the inconvenience.
6.
You can reverse and 're do the transaction.
Question 37 of 39
Have you ever dealt with a stressful situation while working before? What happened? How did you make it through?
User-Submitted Answers
1.
Bank was robbed, we handed over money, stayed calm and then called police after he left.
2.
The bank I worked at was robbed, we handed over money, stayed calm and when safe to do so called police.
3.
Bank was robbed, we handed over the money, stayed calm and when it was safe to do so we called police.
4.
Yes, when I was 17 I dropped out, and I got a job, my very first job and I had a lot going on and it was just all going through my mind and I got distracted cause I was more worried about my personal thoughts then my performance at the job.
5.
Yes I have. I was serving a client who just had a parent pass away. I listened to her and figured out what would be the best option for this person as they were to upset. I helped her by giving her the first month free as she couldnt afford things and needed help till things were finalized.
6.
Sure many times I had stressful days . I got very good thriving from supervisor to deal this kind of situations.
Question 38 of 39
How do you look for counterfeit monies?
User-Submitted Answers
1.
I am going to report to the supervisor.
2.
By holding the bill up to the light or making a mark with a permanent marker.
3.
I look for the examples that have been shown to me.
4.
I hope we got thriving about this kind of money.
Question 39 of 39
Explain your greeting and how you handled each transaction at your last bank.
User-Submitted Answers
1.
What do you feel is the most important asset a Bank Teller can have?
2.
Hello, how can I help you?
3.
Well ive never worked at a bank.
4.
Good morning How may I help you today?
5.
I didn't work in a bank before, but I have worked in supermarket checkout operated.

About Bank Teller

January 30th, 2017

A Bank Teller is typically the face of a bank as they handle transactions for the bank's majority of customers. Bank's want to hire positive and customer service friendly candidates when filling their teller positions. Having cash handling and being able to work under pressure are key selling points to land yourself a job as a bank teller.

When you are preparing for a teller interview, be sure to begin your preparation by researching the bank or credit union. Know what kind of values the company has and what type of culture they want to facilitate. Example, if on the banking career website, they stress an active and helpful environment within their bank, be sure to jot that down in your notes and base your interview theme around those skills. Next, rehearse from a list of customer service related interview questions. You will want to emphasize how you handle customer complaints and customer grievances in a calm and confident manner. Working within a bank requires direct interaction with your coworkers at almost all hours of the day. Be able to tell the interviewer how you enjoy working with others. The interviewer will most likely ask how you handle coworker disputes, be sure to have a definite answer that points to examples of when you were able to resolve a conflict. Lastly, be passionate about your opportunity to work for the company you are interviewing for. If you can, stress to the interviewer how you could see yourself as a bank manager in the future.

Print all Bank Teller Interview Questions