Your role as an attendance clerk will be very busy. How do you handle a larger than average workload?
Here are some suggestions on how to handle a large workload:
- List your tasks and prioritize them
- Think of which functions add to the company's bottom line, and start there (Closest to the money!)
- Exhale. Relax for a minute and collect yourself
- Organize your tasks by which ones you can complete independently and which ones you need help with
- Take sufficient breaks, so you do not exhaust yourself
- Communicate your struggles with your leadership or team
"I first take a step back and make a list of all the deliverable work that I have. Then, I prioritize the list by deadline and ease of completion. I always try to hit the easy tasks first and get them off my to-do list. Feeling like I am making progress keeps me motivated."
The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase.
The role of an attendance clerk does get very busy at times, and you may have to handle several tasks at the same time.
How do you tackle such situations? Do you succumb to pressure or do you have some fixed method of managing your work? Tell the interviewer about your way of managing your workload. Mention if you keep some buffer time for squeezing in some urgent task if they come up without prior intimation.
"I agree with the fact that our job does get busy at times and it's difficult to manage work on those occasions. I follow a routine which involves making a list of the tasks that I have to do in a day and keeping some time extra for urgent or unplanned tasks."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Prioritize, prioritize, prioritize. I will just have to go through all of it and get it done efficiently.
Rachelle's Feedback
What tools do you use to set priorities? It would be helpful to walk the interviewer through your approach to prioritization to bring a tangible aspect to your answer.
"When I have a larger than average workload, I prioritize my tasks by...(how do you approach prioritization?). I must get through my work every day and do so as efficiently as possible. One example of handling a larger than average workload is when...(give a story-based example using the STAR framework)."
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