It's usually a good idea to anticipate a little bit of stress at any job. Consider it unavoidable. The best thing you can do is equip yourself with the tools to deal with it! Knowing how to handle stress will help you to navigate the ups and downs in a constantly changing environment. Take some time to think about what you would do when you are busy at work feeling your heart rate rise and your nerves begin to shake. Your coping skills outside of work might be difficult to apply, as you can't stop what you're doing and run to yoga class. However, you can take deep breaths and allow yourself to take a break in between patients. You can laugh about the fact that you are covered in dog shit and you can enjoy the company of your coworkers. Getting through the tough parts of your job requires you to have a good perspective and be able to make light of situations. Show that you are prepared and ready to deal with any stress that comes your way!
School Cross Guard Interview Questions
How do you handle stress?
Why do you want to be a school crossing guard?
What are your primary reasons for wanting a job as a School Cross Guard? Discuss the reasons why you are excited about this position and how it fits in with your lifestyle.
"I want to be a school cross guard because the hours and schedule fit perfectly with my lifestyle. I enjoy working with children and have spent many years volunteering at my kids' schools. It's a perfect fit!"
Do you have a valid CPR or First Aid certification?
As a School Cross Guard, it is an asset to have training in First Aid and CPR; although it may not be mandatory. Briefly discuss with the interviewer any certifications that you may have.
"I have a valid CPR and First Aid certification which I just renewed last year. Although I have never had to administer CPR, I am confident in my abilities."
Do you have any obligations that might conflict with the school schedule?
As a School Cross Guard you will be required to work a flexible schedule that includes guarding around the school in the mornings, at lunch times, and after school. Split shifts may be required but you do not need to work weekends and holidays. Assure the interviewer that you do not have other obligations that may get in the way of you performing the job correctly.
"I do not have any obligations during the day that would conflict with my school schedule. My kids are now grown up which offers me a lot of flexibility in my day."
Are you able to communicate well with parents and other members of the community?
As a School Cross Guard, are you comfortable and confident communicating directly with parents and others in the community?
"I am able to communicate very comfortably with parents and members of this community. I am a social person and very active in the community."
Give me an example of a time when you went above and beyond.
Display to the interviewer that you are able to do more that the bare minimum. Show that you are able to react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work load so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
Are you the type of individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability?
"I prefer working in a more predictable environment because I can be more effective in my tasks. With that said, I can certainly work in an unpredictable environment from time to time."
How would you describe your work ethic?
Before answering this question, let's explore this concept of work ethic. Someone who works hard, applying their discipline and focus towards helping them accomplish projects and goals is a person with a solid work ethic. Taking it to the next level, you can think about some of the moral principals that drive you. Integrity shows up in the quality of work you offer, your honesty and your reliability. Teamwork is an ability and a mindset that helps you motivate others and work collaboratively with your coworkers. Your ability to take responsibility and follow through with commitments is another way you can demonstrate your work ethic. Consider using some of these concepts when you talk about your work ethic. Can you think of any other factors that show off the quality and integrity of your work?
When have you had to think quickly in response to sudden change?
Sudden changes will occur in the workplace from time to time. Assure the interviewer that you are capable of responding quickly, and professionally, to sudden changes in the workplace.
"I am able to think quickly on the job and I do respond well to sudden change. Last week I was asked to tweak a presentation with just 30 minutes notice. The changes were significant but luckily I work well under pressure. The presentation went well and our clients were very happy."
When were you able to resolve a problem within work?
Problem solving and dispute resolution are very important skills to possess. Display to the interviewer that you are capable of problem solving within the workplace.
"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end, than the cost of lowered productivity due to absent employees. The program was a success and upper management chose to keep it implemented for another 6 months. We will re-assess in December but it seems to be working very well."
This position offers part-time hours. Are you okay with that?
The average School Cross Guard works up to 20 hours per week. Assure the interviewer that this is enough for you. The hiring manager wants to know that you are not using this position as a stepping stone until a full time opportunity presents itself.
"I am looking only for part-time work as I am semi-retired but seeking a position to supplement my income while keeping me active in my community. I am very happy to have part-time hours."
Do you enjoy being around children?
As a School Cross Guard, you are responsible for the safety of children. Assure the interviewer that you are comfortable around them. Talk about any experience you have working alongside children.
"Yes, I do enjoy being around children. I have 2 kids myself and have worked as a classroom assistant for many years as they were growing up. Working with kids is always a fun experience."
Are you able to commit to a full year contract as our school crossing guard?
As a School Cross Guard, are you able to commit to being present for the entire school year? Assure the interviewer that you are reliable and capable of this commitment.
"I am able to commit to working this full school year, and hopefully you will have me beyond that. I have lived in this community for 15 years and plan to stay which means I can commit to this position for the long term."
Do you have the ability to be flexible in your schedule?
As a School Cross Guard you will be required to work a flexible schedule that includes guarding around the school in the mornings, at lunch times, and after school. Split shifts may be required but you do not need to work weekends and holidays. Assure the interviewer that you can manage a schedule like this.
"I have a very flexible schedule and can make myself available anytime during the day. I am comfortable working split shifts, full time, or part time - as needed."
Have you been a school crossing guard before?
Take the interviewer through your work history, just briefly. Highlight any areas where you have worked around children, in a school setting, or any roles that have to do with transportation.
"Although I do not have experience as a School Cross Guard, I have spent many years as a school bus driver, and a classroom assistant. I am confident in my abilities to do this job well."
Are you active in your search for a new position?
How familiar are you with our community? Do you see yourself staying in this community long term?
Do you have your drivers license? How confident are you in the rules of the road?
What steps would you take to report the unsafe behaviour of a driver?
Do you consider yourself to be a caring individual?
What would your family and friends say are your greatest strengths?
What would you do if a child were injured while crossing the street under your supervision?
Describe your three greatest accomplishments to date.
Tell me about a time when you showed initiative and took the lead in a team project.
Why are you the best candidate for us?
How many days were you absent from work last year?
Are you able to pass a criminal background check?