It's usually a good idea to anticipate a little bit of stress at any job. Consider it unavoidable. The best thing you can do is equip yourself with the tools to deal with it! Knowing how to handle stress will help you to navigate the ups and downs in a constantly changing environment. Take some time to think about what you would do when you are busy at work feeling your heart rate rise and your nerves begin to shake. Your coping skills outside of work might be difficult to apply, as you can't stop what you're doing and run to yoga class. However, you can take deep breaths and allow yourself to take a break in between patients. You can laugh about the fact that you are covered in dog shit and you can enjoy the company of your coworkers. Getting through the tough parts of your job requires you to have a good perspective and be able to make light of situations. Show that you are prepared and ready to deal with any stress that comes your way!
As a School Cross Guard, are you able to commit to being present for the entire school year? Assure the interviewer that you are reliable and capable of this commitment.
"I am able to commit to working this full school year, and hopefully you will have me beyond that. I have lived in this community for 15 years and plan to stay which means I can commit to this position for the long term."
As a School Cross Guard you will be required to work a flexible schedule that includes guarding around the school in the mornings, at lunch times, and after school. Split shifts may be required but you do not need to work weekends and holidays. Assure the interviewer that you can manage a schedule like this.
"I have a very flexible schedule and can make myself available anytime during the day. I am comfortable working split shifts, full time, or part time - as needed."
Take the interviewer through your work history, just briefly. Highlight any areas where you have worked around children, in a school setting, or any roles that have to do with transportation.
"Although I do not have experience as a School Cross Guard, I have spent many years as a school bus driver, and a classroom assistant. I am confident in my abilities to do this job well."
As a School Cross Guard you will be required to work a flexible schedule that includes guarding around the school in the mornings, at lunch times, and after school. Split shifts may be required but you do not need to work weekends and holidays. Assure the interviewer that you do not have other obligations that may get in the way of you performing the job correctly.
"I do not have any obligations during the day that would conflict with my school schedule. My kids are now grown up which offers me a lot of flexibility in my day."
Be transparent with the interviewer about your job search and how active you are. Are you close to receiving an offer from another organization or are you in last steps in the interview process? Let the interviewer know of any potential competition.
"I have been active in my search for a new opportunity and am close to receiving an offer from another organization. I should know in approximately one week. I'm motivated to start working."
Talk to the interviewer about your tenure and exposure to this community. Assure the hiring manager that you are committed to this community, and that you see this as more than just a job opportunity.
"I am very familiar with this community as I have lived here for 10 years. I raised my kids in this community and have spent many years volunteering with this school. I plan to stay here long term."
Although most School Cross Guard roles do not require a valid drivers' license, it is an asset as you will have a better understanding of the rules of the road. Answer this simply and briefly.
"Yes, I have a drivers' license and am an experienced driver, very familiar with the rules of the road."
Before answering this question, let's explore this concept of work ethic. Someone who works hard, applying their discipline and focus towards helping them accomplish projects and goals is a person with a solid work ethic. Taking it to the next level, you can think about some of the moral principals that drive you. Integrity shows up in the quality of work you offer, your honesty and your reliability. Teamwork is an ability and a mindset that helps you motivate others and work collaboratively with your coworkers. Your ability to take responsibility and follow through with commitments is another way you can demonstrate your work ethic. Consider using some of these concepts when you talk about your work ethic. Can you think of any other factors that show off the quality and integrity of your work?
A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.
"I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2 and those were accompanied by a note from my Doctor. Once I was late due to a terrible snow storm and I always try to be 10 minutes early for my shift."
The interviewer is looking for motivation and a passion in your career. Therefore, keep your answer related to your career. Describe any type of project, and/or learning experience where you saw an opportunity and took advantage of it.
"Our company was discussing a new product launch into the European market, I reached out to the marketing department and asked if I could be the lead product researcher."
The interviewer wants to learn more about your background by understanding your level of achievement in your career thus far. You most likely know your three greatest accomplishments, and if you are struggling to think through them, don't fret! Think about the times when you were given extra kudos in the workplace or when you received a special award. These make great examples too! Start off by giving the interviewer a 15-20 second overview of each accomplishment including how you achieved it and why it was important to you. Be sure to mention when the accomplishment was achieved and why it still stands out in your mind as one of your greatest accomplishments.
Are you the type of individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability?
"I prefer working in a more predictable environment because I can be more effective in my tasks. With that said, I can certainly work in an unpredictable environment from time to time."
What makes you stand out? Think beyond the job description. This question gives you an opportunity to show off your skills, qualities and accomplishments. Consider answering this question by demonstrating how you have proven yourself in your past roles. You may not know what the other candidates have to offer, but you do know your strengths and the unique ways you can add value to the organization. For example, if you share that you are reliable, offer a scenario that proves you follow through and show up. Consider talking about a difficult project you completed, overcoming obstacles and a tight deadline. Keep your strengths and examples relevant to what you may be expected to accomplish in this new role. Remember, you have so much to offer!
Problem solving and dispute resolution are very important skills to possess. Display to the interviewer that you are capable of problem solving within the workplace.
"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end, than the cost of lowered productivity due to absent employees. The program was a success and upper management chose to keep it implemented for another 6 months. We will re-assess in December but it seems to be working very well."
Display to the interviewer that you are able to do more that the bare minimum. Show that you are able to react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work load so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
If your family and friends could comment on your greatest strengths, what do you think they would say? Talk to the interviewer about some of your greatest strengths.
"I believe that my friends and family would say my greatest strengths are in my kindness, reliability, and organizational skills. I have many solid work and character references that could attest to this as well."
Working with children requires patience and kindness. Talk to the interviewer about the ways that you display a kind and caring attitude.
"I am most definitely a caring individual. I love helping children and really enjoy their energetic attitudes and positive perspective. I have spent many years in a care-giver based role and have displayed a caring demeanour in all that I do."
As a School Cross Guard, are you comfortable and confident communicating directly with parents and others in the community?
"I am able to communicate very comfortably with parents and members of this community. I am a social person and very active in the community."
As a School Cross Guard, it is an asset to have training in First Aid and CPR; although it may not be mandatory. Briefly discuss with the interviewer any certifications that you may have.
"I have a valid CPR and First Aid certification which I just renewed last year. Although I have never had to administer CPR, I am confident in my abilities."
Are you confident in your abilities to react appropriately in the case of an emergency? Assure the interviewer that you understand the correct response in the case of an injury.
"I am sure that there are policies in place if an injury occurs. My first instinct would be to call 911 if the injury was serious."
As a School Cross Guard you are responsible for the wellbeing of underage children. For this reason you must be able to pass a criminal background check. Assure the interviewer that you are able to do so.
"I have a clean background and am willing to participate in any required background checks."
As a School Cross Guard you will often come across drivers who are speeding through school zones or driving dangerously. Assure the interviewer that you know the best steps to take.
"I am sure that you have training and policies in place for this type of situation. My first instinct would be to take down the license plate of the vehicle and report the situation to the authorities."
School Cross Guards are committed to the safety of school children. During the appointed times, they monitor street crossings, direct and control traffic and supervise children as they cross the street. They usually do this at the beginning of the school day when children are coming to school and at the end of the school day when children are leaving school.
While on duty, school cross guards place traffic signs at designated locations, record the license plate numbers of offending vehicles and report violators to the police in addition to notifying school authorities about potential risks.
To become a school cross guard you must have completed high school or have GED. You must also meet all state and federal requirements and pass a stringent background check. School cross guards are required to have an in-depth understanding of relevant safety procedures as well as traffic signals and traffic patterns. Sound judgment, positive interactions with children and the ability to work outdoors in all weather conditions are all essential attributes for this role.
At your interview for a school cross guard role, the interviewer will ask you why you chose this particular job. Why do you want to be a school cross guard? What skills do you have that make you a good fit for the job? They may also give you a mock situation and ask you how you would handle it. Before you go for the interview, take the time to prepare for it by browsing through a few mock interview questions so you know what questions to look out for.