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Campus Tour Guides Interview
Questions

25 Questions and Answers by Rachelle Enns

Updated August 30th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 25
How would you rate your communication skills?
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How to Answer
Before you answer this question, write down some qualities that make you a good communicator. People with excellent communication skills are able to articulate themselves to people of all cultural backgrounds and capabilities. They are compassionate and able to express themselves effectively through body language and facial expressions. For this role, you will need to be able to communicate to large groups. Public speaking can be a challenging form of communication, but with some determination and practice, you will be a pro in no time! Share some of the qualities that make you a great communicator! You can also give an example of a situation where you took time to listen and communicate effectively with a coworker or a team.
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1.
How would you rate your communication skills?
Before you answer this question, write down some qualities that make you a good communicator. People with excellent communication skills are able to articulate themselves to people of all cultural backgrounds and capabilities. They are compassionate and able to express themselves effectively through body language and facial expressions. For this role, you will need to be able to communicate to large groups. Public speaking can be a challenging form of communication, but with some determination and practice, you will be a pro in no time! Share some of the qualities that make you a great communicator! You can also give an example of a situation where you took time to listen and communicate effectively with a coworker or a team.
2.
Give me an example that demonstrates your school pride.
You may have been a die-hard basketball fan, waving a banner or even participating on the cheerleading team. This is a great opportunity to share talk about your involvement in high school or college. Whether you like to watch events or play on a team, share an example that shows how proud you are to be a part of your school.
Rachelle's Answer
"I use to wear face paint when I would attend football games in high school. Now I don't always dress up, but I still wear my school colors and tailgate with my friends before games. I love the community and I love supporting my school teams!"
3.
How well do you know your way around our campus?
Even if you know the campus like the back of your hand, take some time before your interview to explore the campus, using a map and marking important places like the union, bathrooms, and each department building. You may only have a couple of hours to give a tour, so you will want to hit up the most popular spots, including historical markers. The interviewer wants to feel confident in your ability to tour the campus without getting lost or forgetting where to go!
4.
How do you stay organized?
"I always use a calendar and my to-do list to stay organized. I check my to-do list at the beginning of the day, updating any new tasks, and the end of the day so that I am prepared for the next morning. I set up alerts on my calendar to remind me of important events and meetings."

Leading campus tours will require organization by you and your team. You will be working with admissions to coordinate the tours and other events like fundraisers or concerts. You will need to keep track of your daily tasks as well as the events going on across campus. Give a few examples of how you will keep it all together!
Rachelle's Answer
"I always use a calendar and my to-do list to stay organized. I check my to-do list at the beginning of the day, updating any new tasks, and the end of the day so that I am prepared for the next morning. I set up alerts on my calendar to remind me of important events and meetings."
5.
Tell me about your leadership experience.
Campus tour guides serve as representatives of the student body. They lead by example and motivate future students by helping them get excited about attending a new school. Before you answer this question, take a moment to define what leadership means to you. Even if you have little experience guiding or facilitating teams, you have learned about leadership from managers, professors and other role models in your life. Leaders can be held accountable and they listen to the opinions of others. They are good decision-makers and they genuinely care about their team. They are proactive, anticipating problems and taking initiative. You might consider discussing your influence when you were on a sports team or participating in a social group, like a fraternity of sorority. If you started a club in high school or if you participated in the student council cabinet, those are great experiences to share as well!
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