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Attendance Clerk Interview
Questions

25 Questions and Answers by Rachelle Enns

Updated November 2nd, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 25
Working as an attendance clerk in the school system can be stressful. How well do you handle stress and pressure?
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How to Answer
The interviewer wants to know that you can handle the stress associated with being responsible for droves of students at all times. To answer this question, start by giving an example of a situation where you were faced with a stressful situation and you managed it well.
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1.
Working as an attendance clerk in the school system can be stressful. How well do you handle stress and pressure?
The interviewer wants to know that you can handle the stress associated with being responsible for droves of students at all times. To answer this question, start by giving an example of a situation where you were faced with a stressful situation and you managed it well.

Rachelle's Answer #1
"Whenever I feel overwhelmed with work, I try to divide it into parts and prioritize it by importance. In my last job, when one of my colleagues went out on holidays and another one fell sick, my workload greatly increased. I decided to take up the challenge and worked over time. My supervisor was pleased and treated me to lunch."
Rachelle's Answer #2
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
2.
Do you have strong negotiation skills?
Being an attendance clerk requires you to negotiate with your students quite often! The interviewer wants to know if you are capable of negotiating when needed. Tell the interviewer about some situation where you had to use your negotiation skills. It will be useful to mention how often you have to use this ability in your job and how successful you are.

Rachelle's Answer #1
"Negotiating is a very regular part of my job. I have to regularly use this skill while communicating with the students, teachers and sometimes the maintenance staff. The last time I had to use my negotiation skills was when things got stuck in calculating the holiday benefits for the employees. The administration wanted to make some cuts while the employees were not in favor of this. I mediated and explained to the employees the reason behind this decision. I explained to the administration that it was unfair to dismiss the benefits. We reached a mid-ground, and everyone was happy."
Rachelle's Answer #2
"I imagine that an attendance clerk would need to use negotiation skills when giving out tardy notes, verifying the authenticity of absence notes or calling parents of students to verify absences. I have a small background in retail sales, in a commission driven background, so I am confident in my negotiation abilities."
3.
Tell me about your experience in handling challenging parents.
As an attendance clerk, you will have to collaborate with challenging parents, as well! The interviewer would like to know that you would handle this type of situation professionally, and with class. You can share a specific example or just state how you would react if faced with this situation.

Rachelle's Answer #1
"Being in this profession, it is not uncommon to come across problematic parents from time to time. Dealing with them is pretty simple for me. You just have to listen to their problem, talk to them, and try to figure out a satisfactory solution. I believe in open conversation with parents, and students."
Rachelle's Answer #2
"Parents can be protective of their children so I understand they may become defensive if they think their child has been unfairly disciplined for tardiness, for instance. If this were to happen, I would remind the parent that dedication to their kids education is important."
4.
Why do you want a career as an attendance clerk?
The interviewer would like to know more about what drives you to be in this line of work. When answering this question, you can incorporate a personal story. You could also talk about what inspired you to become an attendance clerk in the first place. Make sure you go through the job description while preparing the answer to this question. You can use some of the responsibilities mentioned in the job description for developing your response.

Rachelle's Answer #1
"I always wanted to be in an educational administrative role. I believe that by being an attendance clerk I can get closer to my objective. Also, I love the sense of responsibility that comes with this job."
Rachelle's Answer #2
"I love working with kids and also the administrative responsibilities associated with the role. My level of organization is high, and my dedication is strong. I know I will be successful in this role."
5.
Have you ever had difficulty with a supervisor or co-worker? How did you handle the situation?
The interviewer wants to know how you handle conflict, and how you behave in a team situation. Do you end up having conflicts on a regular basis or are you a team player who always slides away without difficulty in conflicting situations? Avoid saying anything negative about your team member or the supervisor and also avoid praising yourself too much.

Rachelle's Answer #1
"I avoid conflicts with my team members as I believe in clear communication whenever any issues are present. There is no reason to have tension in the workplace if you are honest, transparent and an effective communicator."
Rachelle's Answer #2
"Conflict is certainly not something that I seek. There was one incident when a coworker was constantly dumping his work on my desk. He wasn't doing it to be rude; he just didn't understand the full spec of his responsibilities, or mine. Once he knew about our process, he understood his error and apologized. We have worked very well together since then."
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