Have you ever negotiated favorable terms with suppliers or vendors?
Wayfair offers incredible pricing for their customers, but they have to start by negotiating great value from their suppliers and vendors. All 10,000 of them, to be exact! Talk to the interviewer about any experience you have in negotiations. Be sure to mention any training you may have when it comes to sales or deal-making.
"Although I have not yet worked at the level where I would be negotiating terms, I have received sales and customer service training, which I believe would help me when it comes to conversations surrounding price and delivery terms. I am comfortable being in a supplier-facing position and look forward to further training in negotiating best terms."
"When I worked in the warehouse office for my former company, I spent a great deal of time on the phone, tracking shipments and refunds, as well as negotiating better rates during pique seasons. I had a script to work from, which helped a lot at first. Over time, I became more comfortable with conversations that involved negotiating."
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Anonymous Answer
Our suppliers had to agree to the terms and conditions dictated by OTTO to be able to work with us, so I would explain those terms but not directly negotiate them, as they were standard.
I did negotiate some of the company's internal conditions on top of those, that had to do with marketing, so, for example, to be featured in our catalogs, we have three of them yearly, or be featured in banners on our website, or to sponsor a few products to increase visibility for example.
In addition to that I negotiated with them every buying price individually and delivery conditions.
Jaymie's Feedback
You acknowledged that you did not utilize the particular negotiation aspect with supplies and vendors but discussed how you utilized your negotiation skills internally, demonstrating your transferable skills. Excellent job!
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