At Wayfair, we work openly and cross-functionally. Tell me about a time teams collaborated, changing the course of your day.
Cross-functional work environments mean working with team members from other departments, positions, and areas of expertise towards one common goal. Wayfair is very open about the fact that they are a highly collaborative workplace, so the interviewer wants to hear that you feel accomplished through teamwork.
Talk about a time you felt fulfilled through a team setting or project collaboration. If you are new to your career, you can share an example of a time you worked on a team project at University or possibly an extracurricular experience such as coaching a little league team.
If you have some work experience, talk about a time you got together with your coworkers and saw something exciting come to fruition. Be sure to show enthusiasm in your response!
"Our marketing team recently worked on a major campaign for a well-known brand. It was by far the biggest project in my portfolio. I was the junior copywriter on the project and delivered amazing work, not just because I always strive to do my best, but because the more senior members of the team believed in my work. Their encouragement and faith in my work were all I needed to elevate my work even further."
"Last Christmas, we were short-staffed and ran off of our feet during the biggest shopping season of the year. The struggle, the overtime hours, but also the excitement of huge sales numbers put our team on a type of high that I had not seen before. It was pure adrenaline and super exciting. This experience is by far the best example of cross-functional work that I have ever seen. I loved the excitement and the way we all banded together to ensure the success of our store."
Cross-functionality is an integral part of how Wayfair operates. They even advertise this on one of the pages of their careers site, "Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions - with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required."
Familiarize yourself with everything 'Wayfair' before your interview. If you want to be part of their team, start your onboarding now by learning everything you can. This will showcase your above-and-beyond work ethic, setting yourself up as their ideal candidate.
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