How would you react to an increase in your workload if that were to happen on staff at Uber?
When joining a massive organization like Uber, you must be prepared to shift at a moment's notice and put in the extra work when needed. Volumes will always fluctuate, and the interviewer wants to see that you are ready to work in this type of environment. Show that you are willing to work faster, put in overtime, or take work home when needed. You will also want to express your time-management abilities when things get really busy on the job to prove that you can handle a busy and stressful workload when called upon to do so.
"I fully understand that my workload will increase from time to time and I easily accept that. I prefer it when times are busy, so I do not mind an increase in workload now and then. In my current role, handling an increased workload happens when colleagues are on vacation or when we are working short staffed. There are also two or three busy seasons per year where we have month-long increases in workload. In these situations, keeping my calendar up to date with tasks helps me stay on track. Taking a proactive approach in communicating with coworkers and customers on any potential delays is always important, too!"
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Anonymous Answer
I have learned from experience that workloads come and go on every job. I pride myself on being a highly organized individual. I effectively manage my calendar to make sure I don't miss any task that is not regular when the workload is low. In my current position, we have increased workloads very close to the financial quarter. During these months I already know that I will be working late most nights and I prepare myself mentally beforehand. Also, I do not let it interfere too much with my daily healthy habits like exercising or relaxing time so that I don't lose capacity due to burnout.
Marcie's Feedback
Great! You've done an excellent job here of assuring the interviewer that you're comfortable with fluctuating workloads. Emphasizing that you're organized and have tools in place to help you prioritize is good, in addition to discussing what you do to avoid burning out (exercising, relaxing). Finally, including an example shows the interviewer that you're truly capable in this area. Nice job!
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