The interviewer would like to know how your communication skills have benefited your team in the past. Strong communication skills are required to be an active leader. How have your communication skills helped your team in the past? If you are struggling to come up with an answer to this question, here are a few examples that should turn the gears and help you think of a time when you communicated a message that benefited your co-workers. - Maybe you were the first to hear of new corporate policy, and you alerted your co-workers to the new changes. - Perhaps you created an efficient way to streamline a process, and you informed your team about this. - Maybe you found a new product or service that had a benefit to your organization. - Perhaps you realized an error in a project, and you alerted everyone of this before it became a significant problem.
"My team is made up of great communicators whom I have trained to take every piece of information and break it down to the simplest factor. This approach has greatly reduced in-house issues related to communication."
"We recently rolled out a large organizational change. I took a very transparent approach to communication throughout the process. I asked the team for feedback and buy-in, early in the process. We discussed some scenarios on what to expect. When the time came to roll out the change, there was minimal surprise with the new process. It was a success!"
When joining a massive organization such as Uber, you must be prepared to put in the extra work when needed. Volumes will always fluctuate, and the interviewer wants to see that you are ready. Show that you are willing to work faster, put in overtime, or take work home when needed. You will also want to express your time-management abilities.
"I fully understand that my workload will increase from time to time and I easily accept that. I prefer it when times are busy, so I do not mind an increase in workload now and then."
"In my current position, my workload changes depending on the team and their needs. I can adapt to those needs quickly and effectively. Just last week I had two team members who were sick, and my workload increased significantly. I worked overtime and met my deadlines."
Uber is all about team values. Remember, one of their workplace culture statements is: 'We act like owners.' It is essential to show the interviewer that you are a team player. Talk about a time that you were recently expected to achieve a goal in a team setting. Discuss how you went above and beyond to ensure that your contribution made a difference.
"My most notable contribution was my ability to analyze and predict market trends, and then create a successful marketing strategy for a challenging product that nobody else wanted to tackle. As a marketer, the most significant growth comes from taking on projects that may seem undesirable, and completely knocking them out of the park. This initiative showed my team that it's worthwhile to exit your comfort zone."
"Before my arrival in my current role, our office faced a great deal of disorganization. The biggest contribution that I made was creating a new filing system, introducing Trello - a web-based project management application, and then training the team on how to properly utilize the application."
This question is designed to learn how well you work under pressure. Avoid choosing a time that you were in danger of missing the deadline because of poor planning on your part such as procrastination. Instead, choose a situation that was out of your control.
"I was once part of a team that had a major set back based on the crash of our project management software. I went to the project backup database, quickly reviewed everyone's open tasks, rearranged the schedule and called an emergency team meeting to set us back on course. We barely made it in time, but we made it."
"My team and I were recently under a deadline to complete a global employee satisfaction survey. Our deadline was set to execute the project from start to finish within six weeks. Before beginning, we came across one main roadblock that was going to prevent us from accomplishing this. Global customs would take six weeks to ship the surveys in and out of the facility. We came up with a solution to email the surveys and still include the coding that would catalog the results by location and department. It was our transparency in communications and collaborative work environment that helped us meet the deadline and deliver the results to the leadership team."
Discuss with the interviewer your level of responsibility in your current position. If you have managed larger teams in the past, than you currently are, you can also discuss that particular role from your work history.
"Currently, I am supervising 12 employees with an overall project responsibility of $24M. In my role, before this one, I managed 23 employees but with a smaller portfolio of $6M. I can handle a large range of employees."
"Although I did not officially supervise anyone in my most recent position, I always had my eye out for opportunities to lead or mentor the more junior software engineers."
Uber has an iron-clad confidentiality agreement for a variety of reasons. These reasons could be to protect their trade secrets or to ensure that you do not bring intelligence with you if you ever leave their company. Talk to the interviewer about your thoughts on confidentiality agreements.
"I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way."
"I would never knowingly break an agreement and am happy to sign any paperwork that Uber requires."
One way that a potential employer will gauge 'fit' is by ensuring that you are passionate about your particular industry. Show the interviewer that you are passionate about technology by openly discussing how you stay on top of industry trends.
"I keep up to date on new technologies and trends through a variety of sources. I follow the Artificial Intelligence Newsletter, the Uber blog of course, and other industry leaders. I make a habit of reading a couple of articles per day to keep up to date on the happenings in the fast-paced world of tech."
"I keep up on new tech trends by taking additional coursework online, whenever possible. I also follow a few of my favorite influencers on social media."
The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills, which is one great reason to join an innovative organization such as Uber.
"I look forward to building applications and services that are going to change the world. The services that Uber has introduced to the world are life-changing, and people already cannot believe they lived without ride-sharing services, or even Uber Eats for that matter!"
"I am looking forward to getting more experience in artificial intelligence and autonomous vehicles; I know that Uber is exactly the company to deliver that experience."
Have you ever taken the opportunity to present your employer with potential change? Talk to the hiring manager about a time when you took the initiative in the workplace.
"I was able to present and implement one specific change in the office this past year. It was a recycling program that I felt was very important, even for our smaller office. We had significantly less waste after implementation, and I enjoyed seeing others take pride in helping our environment. I appreciate that Uber cares about environmental factors as well."
"I recently made suggestions to my manager about the team messaging application we were using. I found a team based app that offered a lower monthly cost, with added features. He took the suggestion, and it has worked well for our team! The company was happy with the cost savings as well."
The interviewer at Uber wants to see that you can act like an owner, and take big bold bets - just like their statements of beliefs. Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service.
"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. Our customer base responded very positively, and we kept the program running for a few years."
"In my current position, I present ideas for new products and services nearly every week! The most recent product that I created was a new mobile application that was much more user-friendly and allowed for real-time updates. Our customers received it well, and we are continuing to expand on the app now."
Uber's new CEO developed an innovative way to boost morale and workplace culture. He had employees write and vote on cultural guidelines for the workplace. With 1200 Uber employee submissions in total, the final rules were voted on by the employees themselves. How great is that! Here is the outline of the final cultural guidelines and statements. - We build globally; we live locally. - We are customer obsessed. - We celebrate differences. - We do the right thing. - We act like owners. - We persevere. - We value ideas over hierarchy. - We make big bold bets. The interviewer is looking for proof that your personality and workplace character will be a match to these statements.
"I would describe my personality as positive, entrepreneurial, and embracing of diversity. I believe that, if asked, my colleagues and supervisor would say the same about me."
"Try to include a variety of words that the interviewer does not hear all the time. Be unique! Here are some ideas: - Adaptable - Considerate - Diligent - Intuitive - Persistent - Resourceful - Sincere - Witty "
Uber headquarters, in San Francisco, is an exciting hub where Uber's renowned mobile apps and websites come to life. The interviewer will likely have an idea of your education background from your resume, so what they are asking is for you to take a few minutes to bring the experience to life for them! Discuss things like your major, and any special academic recognition or even scholarships. Be sure to mention the strengths gained during your post-secondary training and how you plan to use those skills in your new position with Uber Technologies.
"I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. During that time I specialized in Data Management and Analysis. I graduated with a 3.99 GPA, one of the top marks in my class."
"I recently completed my Diploma in Information Technology. I also have a great deal of on the job training and certifications, all listed on my resume. One of the biggest take-away's from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I perfected my multi-tasking skills and will certainly bring these skills with me, to work for Uber."
Your life's inspiration can come from a book, a mentor, your family, a celebrity, author - literally anyone! Talk to the interviewer about who has inspired your life and why.
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked and she loved everyone. She was well respected and always gave more than she received. I try to live like her as much as I can."
"I am continually inspired by the books that I read! Whether it is the author, or the characters themselves, I love to get lost in a good novel for inspiration."
A hiring manager will be able to tell a lot about your personality by learning about your other career interests. This question is personal. There is no real right or wrong answer. Of course, you want to sound intelligent and invested. Avoid saying that you would instead not work at all, for instance. If you could do anything over, what would you do, and why?
"I certainly do not regret the direction I have taken my career; however, if I had to start over in a new direction completely I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others so, any tasks in my current career that related to these skills, are very welcome."
"I cannot even think of another career than the one that I have! If I had to choose, I would pursue a career in the arts so that I could continue to exercise my creative side."
Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. How did you handle the implementation of the new information? Remember - Uber is no stranger to mishaps and controversy so they will appreciate an employee who can think on their toes and pivot as needed.
"I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."
"I would say that being in the software and technology business means changing major components on projects on a very regular basis. I am very well accustomed to changing gears on a moment's notice and can adapt very well. If an accident were to happen, for instance, and coding needed immediate repair, I would jump on it without hesitation."
Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. Your answer should help the interviewer understand if your ethic aligns well with the Uber values of valuing ideas over hierarchy.
"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This accomplishment showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and gain recognition for my dedication."
"My greatest work-related accomplishment was the management promotion I received at Lyft after just one year. I worked very hard for that promotion and was so happy when my work and dedication was rewarded. This accomplishment most certainly kick-started my career within the autonomous vehicle technology industry."
The software and technology industry is all-encompassing, and it is essential for the interviewer to have a full understanding of the sectors and types of projects in which you bring experience. Be sure to highlight any projects or clients related to Uber, as that may pique the interviewer's interest!
"I have experience in a wide range of industries including healthcare, automotive, and education. Most notably, I have worked with organizations similar to yours including Lyft, in their autonomous vehicle division."
"A great alternative to explaining your projects is to bring a substantial portfolio with you. For example: "I wanted to show you a full range of my experience, so I have brought you a digital portfolio of my work. Would you like to take a look?"
Talk to the interviewer about your work habits and the way in which you prefer to approach a new project. If you have a sense of how Uber prefers to approach their work you should discuss that method. For instance, if the interviewer tells you that they prefer extensive research before beginning a project, that is your queue to talk about your excellent research skills.
"I agree that research is the backbone of a strong project. Without it, we miss important details and waste a great deal of time. I like to research before starting a project so that I can lay out a plan and understand the potential hurdles as well."
"Although there are some instances where jumping right it may be required, I always prefer to research before I being a project. Rest assured; I would always follow your preferred methods, should I be hired."
Signing a non-disclosure agreement is quite common in the software and technology industry. If hired, you will become privy to trade secrets, pending patents, and other innovative Uber projects that must remain confidential. Talk to the interviewer about your willingness to sign an agreement. If you are currently under non-disclosure or a non-compete agreement with your present employer, now is the time to discuss that.
"I have signed non-disclosure agreements in the past; although I am not currently under one. I see the importance of agreements such as this and am most willing to comply with Uber's NDA requirements."
"I am happy to review any privacy and confidentiality agreements that you have. I understand that by being an employee of Uber Technologies, I will be privy to private and sensitive information."
Before your interview, be sure to research Uber, and any awards or recognition they have recently received. In their industry, and competitive space, where do they stand out? Be sure to speak positively about the organization's recent achievements to show that you are interested and engaged in their work. Uber makes it very easy for you to discover facts about their latest work, with the 'Uber Newsroom' section on their website.
"When I was preparing for this interview I noticed an article laying out the new progress Uber has made at it's France based tech facility. I read about your Elevate program geared to building a network of all-electric, vertical takeoff and landing aircraft powered by distributed electric propulsion. You are a trailblazer in this particular arena which is amazing."
"I appreciate that Uber is always innovating and looking for ideas to elevate. One of my favorites is the recent JUMP acquisition. I was so happy to read that Uber cares about the environment and are making strides by becoming involved in this electric, dockless bike-sharing service."
It is critical that you research Uber, their technological advancements, and their most vigorous competitors, before your interview. What does Uber do best, and who is trying to do it better? Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to their continued success.
"I believe the best way to stay ahead of your competitors is to pay a big amount of attention to the fine details. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. I will contribute to the success of Uber by committing my most attentive work to you every day."
"I think that the best way to stay ahead of competitors is to keep your projects as streamlined as possible while remaining innovative. People want simple, easy products, which they can understand. What I've seen from Uber competitors lately is that they overcomplicate their products. I appreciate that Uber offers clean and consistent work that your customers will relate to."
There is no right or wrong answer to this question, but the interviewer at Uber will want to know that your projects are sophisticated, and a match to the level of projects you would be working on within their organization. Discuss with the interviewer a recent project that piqued your interest. Perhaps the experience stretched you professionally. Discuss what the biggest takeaway was for you, on that specific project.
"In my previous role with ABC Technologies, we were working on a variety of projects with fingerprint recognition software. One of the most interesting projects was a fingerprint-based ATM system. It was a test project for a large banking institution. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security."
"I find the majority of the projects that I have been working on this past year to be very interesting. If I had to choose one, I would choose the voice recognition app I worked on while interning at XYZ Technologies. The app records conversations and generates the most accurate transcriptions on the market. The software will learn your voice as well, so the offering is much broader than other basic speech recognition applications. Since I am still in my internship, I didn't have any major contributions; however, I learned a lot about on-demand apps and building a friendly user interface."
Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. Be sure to include how you stay up to date on industry changes and new technology. It's also a great idea to mention a recent improvement by Uber, so you show that you are up to date on their current events.
"I was reading an article by MIT Technology Review and was amazed at the incredible advancements this year. The one that stood out most to me was the autopilot software update released by Tesla this year. We truly will have the software for vehicles to be controlled by tech rather than humans. Then, not long ago I read about Uber's self-driving division and the strides happening there. I am excited to learn more!"
"The most impressive advancement in technology, in my opinion, is the continued advancement of mobile integration. Tech connects most of the modern world, and we can do absolutely everything from our phones these days. I truly believe that Uber has had a significant hand in that by changing the way people view and use mobile apps."
Assure the interviewer that you bring a full understanding of the technical requirements attached to this role with Uber. It is essential that you research the position and thoroughly consume the information provided in their job posting or job description. Keep your answer to the point and ask any well-thought-out questions along the way.
"From our previous conversation, understanding the job description, and researching the role online I feel that the job is best described as a technical program leader focused on machine learning, hardware engineering, and infrastructure. The requirements that you would like to see include experience as an engineering manager in software, hardware, robotics, SaaS, or systems development environment. I am well versed in the tasks and programs you are asking for and am confident that I meet the strict requirements to perform in this role successfully."
"My understanding is that you seek a candidate with expert level skills in autonomy software engineering who can train junior employees. I am an expert in robotics and SaaS, which is a requirement mentioned in your job posting. Do you have any specific questions about this technical expertise?"
Have you researched Uber enough to know how their internal hierarchy works? Uber has a variety of departments including the Advanced Technologies group, Communications, Design, and Engineering. There are endless choices when it comes to carving out your professional career path with Uber. Talk to the interviewer about your career ambitions specifically related to this role and their organization.
"One of the reasons I was so excited to interview with Uber is because of the endless growth opportunities you appear to offer your high performing employees. My biggest ambition is to be awarded a management role within your Operations & Launch team in the next 3-5 years."
"What interests me most about Uber is there are so many options when it comes to career growth. I would like to earn my way into a team lead role, then a division manager position in the Advanced Technologies group. Eventually, an engineering management role would be ideal. I have a particular interest in your self-driving division. Of course, I understand that this will take many years of dedication and hard work to achieve."
The interviewer wants to know if you have any particular areas of interest or ability. Talk about your strengths and be sure to highlight any specific skills that you excel in. It's a great idea, if you can, to highlight particular skills listed on Uber's job posting or job description. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well.
"Computing and Mobile Communications has always been a solid area of interest for me. I have a big interest in how mobile communication improves our daily lives and our overall business efficiency. I see that you are looking for team members who are experts in mobile communications which is what caught my eye when I first saw your job posting."
"I have been focusing my career on becoming a cloud integration specialist although I do have cross-platform app development expertise as well. Both of these specialties would be very well applied here at Uber."
Uber Technologies Inc. is an American international transportation network company headquartered in San Francisco, California. The company develops, markets and operates the Uber mobile app, which allows consumers with smartphones to submit a trip request which is then routed to Uber drivers who use their own cars. As of May 28, 2015, the service was available in 58 countries and 300 cities worldwide. Since Uber's launch, several other companies have copied its business model, a trend that has come to be referred to as "Uberification".