Toyota Mock Interview
Practice 28 Toyota interview questions covering kaizen, teamwork, and manufacturing excellence.
Question 10 of 28
At Toyota, we believe in a sales process and base our methods on it, tell me about your sales philosophy.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Most dealerships teach a sales process called the road to the sale. These sales steps help the salesperson move the client toward a buying decision. The interviewer is asking this question in order to understand whether you have had any exposure to sales methods and how important they are to you. Spend a moment thinking about sales training that you have had, and be positive about your ability to create buying opportunities for your clients as you share."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
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My sales philosophy is an art that I have to a science. I will start with a good impression every time, and a good environment to discourage leaving. I will listen to all the needs and wants of the customer and show off the product and demonstrate how it meets their needs, then negotiate a price that influences a buy. I definitely would like to expand my knowledge in the sales area to become a stronger salesperson for Toyota.
Stephanie's Feedback
This is a great start, but I suggest quantifying your sales philosophy by adding specific numbers or data. Example: "In meeting the needs of my customers, I strive to increase revenue 10 percent from year over year."
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