In this position, there are times when a customer will interrupt a task you are involved in. Tell me about how you might handle an interruption of your time.
Unfortunately, customers do not always follow our prepared plans. At Toyota, you will be forced to deal with the constant pressures of customers demanding your time and attention. The interviewer needs to determine if you are the kind of person who gets frustrated when your plans are disrupted. Be positive in sharing with the hiring manager. Assure them that you have the patience you need to set aside a project to meet a more pressing situation.
"At my present position, customers are constantly coming to the counter, so I am used to being interrupted from a task. I greet each customer with a smile, and take up their cause as best I can."
