How to Answer: In this position, there are times when a customer will interrupt a task you are involved in. Tell me about how you might handle an interruption of your time.
Advice and answer examples written specifically for a Toyota job interview.
16. In this position, there are times when a customer will interrupt a task you are involved in. Tell me about how you might handle an interruption of your time.
How to Answer
Unfortunately, customers do not always follow our prepared plans. At Toyota, you will be forced to deal with the constant pressures of customers demanding your time and attention. The interviewer needs to determine if you are the kind of person who gets frustrated when your plans are disrupted. Be positive in sharing with the hiring manager. Assure them that you have the patience you need to set aside a project to meet a more pressing situation.
Written by Rachelle Enns on August 30th, 2021
1st Answer Example
"At my present position, customers are constantly coming to the counter, so I am used to being interrupted from a task. I greet each customer with a smile, and take up their cause as best I can."
Written by Rachelle Enns on August 30th, 2021
2nd Answer Example
"I don't ever want to appear exasperated with a guest when they come to the dealership. After all, they are the reason I have a job. I always want to make them feel welcomed. I know that the task I was working on will still be there even after the customer has left and that I will have time to get back to it."
Written by Rachelle Enns on August 30th, 2021