30 Mondelez International Interview Questions & Answers
Below is a list of our Mondelez International interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. How can we motivate you on the job?
What You Need to Know
Every employer aims to identify what motivates the individual members of their team. It can clue them into where they're likely to most contribute to the team, and what mentor would be best to pair them with. Talk to the interviewer about the aspect of your job which you most look forward to and enjoy throughout your week.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are being noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
2nd Answer Example
"I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."
Behavioral
2. What interests you in working with Mondelez International?
What You Need to Know
It is essential to always perform research on the company and the position prior to your interview! Mondelez International hopes to recruit reliable individuals who are willing to work smarter and harder to get the job done. Impress them with your company knowledge, their mission statement, and the needs they seek to meet for their customers.
Review the website and then consider checking out what people are saying about them on glassdoor.com. It will show them that you are not looking for just any job.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I'm excited to work for a company who cares about their impact on the environment. I'm excited to join a team that shares the same values as me. Your mission stood out to me because I also value providing the best service to customers and creating innovative solutions to problems. Your reputation for meeting your customer's needs, by making changes to your products, and listening to them is impressive!"
2nd Answer Example
"I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel that this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in hospitality while giving me an opportunity to advance in my management skills."
Behavioral
3. Tell me a bit about yourself.
What You Need to Know
This question can trip some people up because it is open-ended. Open-ended questions like this give you the chance to strike a conversational tone and tell a story. Emotional maturity, ambition, self-growth, conscientiousness, and integrity are some of the driving components they're hoping to hear. Try not to dwell on the personal trials or hardships you've overcome. Focus on the positive takeaways from the experiences that shape your character, and exhibiting forward-thinking are some key attributes of your makeup worth sharing here.
Written by Kevin Downey on June 20th, 2022
Answer Example
"I graduated with a Bachelor of Arts degree with a major in Communications and Marketing from UBC in 2009. Since then, I have been actively making my way to a leadership role in social media marketing within the hotel and hospitality industry. I am an energetic and positive person, ready to make a difference in a growing organization."
Behavioral
4. What is your greatest weakness?
What You Need to Know
This question introduces you to some tricky terrain to navigate. On one hand, introducing weakness could potentially raise red flags for your interviewer. Making them think twice before hiring you. On the other hand, not exhibiting the right kind of self-awareness could betray you as well. As with so many other aspects of one's professional life, the key to answering this question is in striking a balance. First and foremost, you want to advertise a high degree of self-awareness and an ability to identify your own growth opportunities. Exhibit your experience level by offering a weakness that could also be interpreted as a strength. Being a perfectionist can be a strength, yet when fine tuning your work interferes with your ability to turn in work on time, that strength can turn into a weakness.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I believe I could improve on some technical skills including Excel and PowerPoint. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
2nd Answer Example
"Sometimes I have difficulty asking for help from co-workers. I like having control over my daily tasks and taking on new projects, but I'm not always willing to admit when I have taken on too much. When I made a mistake because I was juggling too many projects, I learned that it's okay to ask for help. I'm learning how to organize myself better and communicate what I need from my team. This skill has helped me be more effective at my job, and it's helped my team work together even better than before!"
Behavioral
5. What is your greatest strength? How will it help you make a difference at Mondelez International?
What You Need to Know
The interviewer at Mondelez International would like to know your standout skills and where you put the most value when it comes to your offerings as a candidate. Think of the traits that have helped you succeed in the past. You can draw from your experiences in school or activities if you lack in work experience. This is your opportunity to advertise your merits and set yourself as an above average candidate. Think about the points you really wanted to drive home, or the answers you would have liked to have elaborate more on.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I have great people skills, and I make a point to be positive to help boost morale when other people on my team are struggling. I'm a good listener, and I work hard to manage conflict with grace and ease whenever an issue arises with a client or a co-worker. All of my skills will help increase productivity by keeping the work environment positive. I am focused on providing the best quality in my work, which rubs off on my co-workers because my work ethic motivates them."
2nd Answer Example
Some great strengths you may have:
- Person of Accountability
- Invested in Culture
- Positive Mindset
- Perceptive
- Approachable
- Empathetic
- Honest
- Patient
- Decisive
Behavioral
6. The work environment at Mondelez International can be fast-paced at times. How do you handle stress?
What You Need to Know
The interviewer wants to hear that you can keep up in an ever-changing, fast-moving environment. They want to hear that you will be able to handle the pressure and that you have experience dealing with this type of work environment. They're looking for assurances that you are able to manage your stress while maintaining a positive, can-do attitude. Think about the techniques you employ to stabilize your emotions.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
2nd Answer Example
"Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."
Behavioral
7. How would your co-workers describe you?
What You Need to Know
This question gives you an opportunity to show off your best qualities. Take a moment to reflect on your relationships with your co-workers. Separate yourself from how others perceive you. Then inform your interviewer how other's perception of you aligns with your self perception. Elaborate on what aspects of your personality can be attributed to your success. Mondelez International is looking for individuals who are strong communicators and innovative leaders. Think about how your work ethic had a positive effect on everyone in your team.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"My co-workers respect me for my ability to navigate obstacles and solve problems. When I am working on ABC project, I always pay close attention to detail, double checking my work for any mistakes. My co-workers appreciate that I think about the big picture, being considerate of how my work will affect their jobs. I am highly collaborative with a great attitude."
2nd Answer Example
"All of the colleagues I have worked with have shared a very respectful relationship with me. We have shared the goals and knowledge required to accomplish our projects the best we can. I believe that my current co-workers would best describe me as collaborative and creative."
Behavioral
8. What do you think you will enjoy most about working in the food and beverage industry?
What You Need to Know
Do your research on the company to find out how this opportunity aligns with your career trajectory. There are endless opportunities for growth at Mondelez. If you are new to the industry, you may want to take some time to learn more about how your position will relate to the bigger picture of manufacturing, sales, or marketing of the products. Incorporate some of their keywords into your answer, while aligning your goals to that of the company.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am excited to work in the food and beverage industry because there is an opportunity for growth. When I worked at a food processing company, I started out working in the warehouse and was promoted within six months to a delivery driver. When I found out about the delivery supervisor position with Mondelez International I was immediately interested. It is so motivating to work within an industry that recognizes my potential and my abilities, giving me ample opportunity to grow my career."
2nd Answer Example
"When it comes to the food and beverage industry I love that it is so innovative and ever-changing! There are always new products being introduced which keep things interesting. I enjoy learning, so this is certainly the industry for me to be in."
Behavioral
9. What is your greatest professional achievement so far?
What You Need to Know
Whether your accomplishment is related to school, work or volunteer experience, offer an example that demonstrates your determination and ability to overcome obstacles. Often an achievement is honored through receiving high praise from a manager or an award. Numbers speak volumes! Whenever you are able, tangibly explain the results, offering up a concrete example of what your achievement looked like to help the interviewer at Mondelez International get a much clearer picture of your success.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I was the top sales leader when at my most recent company. I think the reason I did so well was my consistency in following up with customers. I checked in with them daily, also checking to make sure I was meeting my own personal sales goals on a weekly basis. My contribution helped them increase sales that year by 25%!"
2nd Answer Example
"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This achievement showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."
Career Goals
10. Are you interviewing elsewhere?
What You Need to Know
Your interviewer understands that job hunting is a numbers game. But they're not interested in hiring someone who is just looking for any job. They're where they scale on your job wishlist, and are teasing apart if you ideally want to work for them, how badly, and they want to know why. Feel free to talk with the interviewer about your search so far and don't hesitate to let them know that a role with Modelez is at the top of your wishlist. Honesty is always the best policy with this question and it always puts a little of a fire under a hiring manager if they're aware that you're actively looking for a new position.
Written by Kevin Downey on June 20th, 2022
Answer Example
"I've never been the type of person who puts all of their eggs in one basic. I am interviewing with several companies, with a few more scheduled this week, and am comparing each one I've interviewed with to see how well they align with my goals and objectives. I feel as if I am honing in on some of the most viable jobs. I'm interested in finding the right lasting fit."
Written by Kevin Downey on June 20th, 2022
Career Goals
11. Why are you leaving your current job?
What You Need to Know
Be honest about your situation using discretion with what you share. Focus on the positives. Don't reveal anything that would paint you in a negative light. If there were reasons which might sound defamatory towards yourself or others, or even be taken slightly out of context or potentially lost in translation, try to keep those details to yourself. Exhibit clear focus for where you want to take your career next.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I decided to look for other jobs because I have already been promoted twice and there is no more room for growth. This position at Mondelez International will give me more experience as a manager and help me to cultivate my leadership skills."
2nd Answer Example
"I am passively looking for a new opportunity that will offer continued education and growth opportunities. Also, I am looking for compensation advancement as I have hit the peak of my earnings in my current company."
Career Goals
12. What goals would you like to accomplish while working for Mondelez International?
What You Need to Know
Consider what opportunities Mondelez could potentially provide to further advance your career. If you haven't put together a five-year-career-plan, do so before your interview. This will help you present a career-conscientious approach to pursuing this opportunity, showing that you've put thought into competing for this position.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"After looking through your careers I was excited to find out that your mission is very much in line with my career goals. Your leadership development program is exactly what I need to improve my management and team building skills. I want to grow my career in merchandising, eventually moving into a management role. I feel confident that working for you will help me to cultivate my skills so that I can take my career to that next step."
2nd Answer Example
"My primary career goal is to find a position where I can stay long term while making an impact on the company's profitability. Because Mondelez International has such a strong reputation for workplace culture, it fits perfectly with my desires for a long-term fit."
Communication
13. At Mondelez International we understand that conflict can arise when you're working closely with others on a team. Give me an example of a time when you had to deal with an issue while working with others.
What You Need to Know
Responding to a conflict can be tough, especially in a team environment where you want to be sensitive not to step on any toes. Share an example of a conflict that occurred within your department or between you and a co-worker that you effectively resolved. Explain the situation and how your actions resulted in a resolution or a compromise. This is an excellent opportunity to showcase your communication skills, being able to adapt your communication style to others, with clear negotiation skills, leaning towards mediation and diplomacy. Objectifying the situation, rather than the person as the object of the conflict, is key.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"My coworker was a great salesman but horrible at the administrative side. He made so many mistakes and didn't seem to care. It bothered me because I take such pride in the quality of my work. I decided to talk with him and found out that he wasn't very clear on expectations or how to do some of the basic aspects of the paperwork for each sale. He ended up getting some additional training to get on the same page as the rest of the team."
2nd Answer Example
"In my current position there has been a concern with workplace bullying, and there are a particular group of individuals who 'lead the pack,' so to speak. The situation became out of control a few months ago, and I had to involve human resources as well as conduct a few exit interviews. It is never easy having to terminate employees; however, if they are causing conflict, it is always the best choice in the end."
Communication
14. How do you believe your coworkers would describe you?
What You Need to Know
This tests your honesty as well as your self-perception. Your interviewer, upon this first impression, might view you as shy or more analytical. Therefore, if you were to describe yourself as the most outgoing person anyone knows, this could likely send mixed signals. Ultimately, the interviewer is interested in your personality and in how you will fit with the team. Think about some of the qualities your coworkers have complimented you on, and how you took that in stride.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I believe that my coworkers would describe me as curious, confident, and creative! I put a lot of effort into my work and always want my clients to be happy with their end product. I conduct a great deal of research into new marketing trends to ensure that I am delivering the best, most up-to-date solutions to my client projects."
2nd Answer Example
"I believe my coworkers would describe me as dedicated, trustworthy and kind. When you call my references, I strongly believe that they will say the same things about me. I am a proud employee and promise to be a great brand ambassador for your company."
Communication
15. How do you handle customer complaints?
What You Need to Know
If you are interviewing for a customer facing role at Mondelez International, you want to show off your ability to deal with conflict and nurture those professional relationships. Give an example of a time you helped resolve a customer's issue, identifying their pain points, while exhibiting empathy, communicating effectively and ultimately delivering a wow customer service experience.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"A customer called me very frustrated about a problem with a shipment. I listened and told them I would be happy to help. I asked more questions to understand the problem and then suggested once I had a better idea of what might solve it. The customer was very relieved and grateful that I took the time to listen and make sense of the issue."
2nd Answer Example
"If I have a customer complaint, I have been trained to actively listen, do not interrupt, and repeat back to the client in their own words. This technique prevents further misunderstanding and helps the client to feel they are listened to and cared for."
Communication
16. How would you handle an issue with a policy or procedure?
What You Need to Know
Any time a policy or procedure is implemented where the messaging is unclear or confusing, it can result in issues arising regarding the misperception of why the policy is implemented. Therefore, any time someone forms an opinion of a policy or procedure, it should be backed with full knowledge of why the policy was implemented and deemed necessary. Understand why as well as how is integral to supporting your leaders and the functioning of your teams.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."
2nd Answer Example
"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
Experience
17. Mondelez International is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
What You Need to Know
Everyone progresses at a different rate. Some move faster because they are ambitious and driven. Others are more methodical and take their time, according to their comfort level. Therefore, many employers view the requirement of number of years' experience is flexible, used merely as a gauge. They'll likely overlook that number so long as you have the equivalent experience. Talk to the interviewer about your major career successes, and how you feel your experience level equates to the qualifications they're looking for. This question is the time to sell yourself. Make no apologies for your lack of years!
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"Although I have five years' experience vs. eight years' experience I can do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more."
2nd Answer Example
"Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."
Experience
18. When have you had to think outside of the box to solve a problem?
What You Need to Know
Talk to the interviewer about a time you solved a problem, creatively. Detail the impact of the outcome. Describe the steps you took to ensure your success. What inspired your creative approach? What resources did you tap into to take the path you took? Why was it impactful, and how did it help you grow professionally?
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"In my current position we saw a decrease in clients due to a local economic downturn. I recommended to our head office that we begin to generate business outside of our region for the first time in many years. They agreed, and the idea turned things around for us that fiscal year."
2nd Answer Example
"I once had to deal with a space issue in our warehouse. We arranged and re-arranged several times and could not make it work. I thought outside the box and rented some outside pod storage until we were back to normal inventory levels."
Experience
19. Describe your typical work week.
What You Need to Know
Think about your typical day-to-day in your current or most recent role. Reflect on how your work ethic helped you to stay organized and how you went about tackle the challenges you faced on the job. Connect your experiences to what you expect to experience while working for Mondelez International. Exhibit confidence in your abilities and a willingness to step outside of your comfort zone. Enthusiasm and eager anticipation is the note you want to strike.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I like to take time to prepare for the week by organizing my schedule every Monday morning. I make sure all of my meetings are marked on my calendar and set reminders about important deadlines. I understand that changes can interrupt my daily flow, and I can adapt and stay calm when those shifts occur throughout the week. I am efficient, getting my work done within 40 hours each week. I have also proven myself to be flexible to stay late when I need to finish a project or if one of my co-workers needs assistance."
2nd Answer Example
"My typical work week is always non-typical! My days range from making client phone calls, site visits, and answering questions and concerns via email. Client management is the key to what I do."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
Experience
20. We strive to help our employees create a healthy work/life balance at Mondelez International. How do you balance life and work?
What You Need to Know
Even in a healthy work culture, it can be challenging to balance your work with your personal life. Not managing your time can cause you to be late to work. Not managing your workflow can result in missed deadlines, or taking your work home with you. As a result, you might take more stress home with you, experience trouble sleeping, and not perform at your best. Explain how you go about balancing your life in your current or past roles.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am methodical about my work and my schedule. I set reminders on my calendar to stay organized and on-time, relying on my google calendar and my to-do list. I make sure I can make it to soccer practice each week so that I can play in the games on the weekends."
Written by Kevin Downey on June 20th, 2022
2nd Answer Example
"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do, the work doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."
Written by Kevin Downey on June 20th, 2022
Experience
21. It's important for shift changes to go smoothly at Mondelez International to maintain productivity. How do you make sure transitions are seamless?
What You Need to Know
Shift work can be tricky in the food and beverage industry. If someone leaves a mess or if they leave their work half finished and you don't know where to begin, you can waste valuable time scrambling to pick up the pieces. Mondelez International doesn't want to waste any time during shift changes, because time is money. Give an example that demonstrates that you are mindful of setting up your other teams, or setting up other shift workers for success. Displaying enhanced communication techniques so you are effectively passing the baton. Detail any extras you do to back up departmental goals, and share everything and anything you do to support the big picture.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"When I worked as a merchandiser, I was part-time and shared the responsibilities with a team of four people. I took time to explain what I was working on to my co-workers whenever I had to end my shift in the middle of a project. I also left notes that were easy to understand and kept my workspace tidy."
2nd Answer Example
"Strong scheduling is the most important factor in ensuring transitions are seamless. In addition to solid scheduling, is everyone's willingness to jump in and help when volumes are higher than average or when staff is shorter than expected."
Experience
22. How do you handle situations that could cause you to be tardy or absent?
What You Need to Know
Having impeccable attendance is one thing, but displaying a thorough understanding of how your time management can affect all aspects of the workings of your team is the goal of your answer. If you are running behind, you could slow down productivity. Give an example that will show Mondelez International that you plan and take a proactive approach to these types of situations, and share any tips, tricks, or techniques you employ to manage your time, whether it be your personal time, your time at work or both.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I always arrive to work at least 15 minutes before I am expected to be there, to give me extra time in case something happens. I also make sure I have the numbers of my co-workers and boss so that I can call to let them know if I'm stuck or might be running late."
2nd Answer Example
"I was raised to be early, at all times. I am well-scheduled and understand the negative impact that my tardiness can cause. If I am to be late, I am sure to call my manager, or whoever will be affected by the situation. I will also put in extra hours when necessary."
Experience
23. What are some of the challenges that the food and beverage industry face today?
What You Need to Know
With food allergies on the rise and increased awareness, dietary hazards to one's health, such as hydrogenated oils, the food and beverage industry faces the pressures of keeping up with ever changing the public demands. Perform research before the interview to make sure you are aware of some of the more relevant challenges the industry faces. Review press releases or news articles about Mondelez International to learn about any recent events or challenging situations they are facing.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am impressed by the way your company has adapted ABC product for individuals with gluten intolerance. I know that the increasing awareness of these types of allergies and auto-immune diseases is taking a toll on the sales for some companies because people are becoming so health conscious. It's great to hear that you are so competitive within the industry, always taking an innovative approach to making changes to ABC product."
2nd Answer Example
"I believe that the biggest challenge that the food and beverage industry faces today is the fast-changing trends in food and beverage. Everyone is working so hard to come up with the latest and greatest thing that it's very challenging to remain a trailblazer in the market."
Experience
24. What challenges do you anticipate in this new role with Mondelez International?
What You Need to Know
Interviewers at Mondelez International want assurances that you understand the job description and are capable of navigating challenges their work environment will present. It will help them quickly ascertain how much of a head start you already have in onboarding with them. To earn their confidence, talk about the challenges you anticipate based on your knowledge of the position and your experience. Then offer up an example of how you have dealt with such issues in the past. Convey you are ready for anything.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am looking forward to using my experience as a sales associate to help increase product visibility and exceed sales quotas at Mondelez International. I am motivated by the challenge of meeting strict deadlines for client demands. When I was working for my previous company, I prioritized listening to customer needs and making sure I was clear on client expectations. I was so meticulous about details, checking my numbers at the end of every week and ensuring my clients were fully stocked with all of the products they needed."
2nd Answer Example
"Because this is a new industry for me, I am expecting that the biggest challenge will be in learning the industry lingo, behaviors, and complex needs. I am excited to learn and have already started studying up on industry-related topics."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
Flexibility
25. There may be times when you are asked to stay late, work weekends or overtime, due to fluctuations in the schedule and shift changes at Mondelez International. What is your availability?
What You Need to Know
The hours you would be expected to work at Mondelez International largely depend on which department you will be working in. Therefore, it is integral that you thoroughly research the demand of the position you are contending for prior your interview. The last thing you want to do is ask clarifying questions you should already know the answer to. If you're working in production or delivery, you will most likely be required to do shift work, possibly working on weekends. If you work in the corporate office, you may be salary, which often means working long hours. If you're not sure what to expect from the schedule, now is the time to ask! But most of all, you want to advertise your flexibility and a willingness to do whatever it takes to support the team.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am excited about the opportunity to work for Mondelez International and I am available to work whatever hours are required to get the job done. Can you tell me more about what I can expect from the schedule? I am flexible, and I am comfortable with working long hours."
2nd Answer Example
"The only restriction that I currently have on my schedule is Thursday evenings as I take my son to tutoring those evenings. Other than this, I am flexible with my availability. Having a family, I do ask for reasonable notice to schedule changes."
Leadership
26. At Mondelez International, we value individuals who take initiative. Can you give me an example of a time you did something without being asked?
What You Need to Know
There are always opportunities to be proactive when approaching your work. Taking the initiative demonstrates qualities of leadership. It also reflects a propensity towards being self reliant and independent without constantly requiring hand holding and reassurance from your leadership, which likely distracts them from their duties. Impress the interviewer by sharing your big-picture view and how you manage your workload, anticipating the needs of the team, and take action before anyone has the chance to ask you first.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I noticed the numbers were off on a shipment I was delivering to a customer. They had ordered 30 cases, and we were only delivering 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day and I called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and my ability to take action after making that observation."
2nd Answer Example
"I often find myself taking the initiative without being asked. This will include situations like training staff members on a new procedure, calling customers to follow up on their orders, or taking random inventory counts."
Leadership
27. Do you have experience training others?
What You Need to Know
This interview tests your comfort level with mentoring, training, and how well you work with others. They're looking to get a sense of your communication skills, and your team mentality. They are curious what your team collaboration will look like once you've onboarded and assimilated into the team. If you have experience, talk about how you used your strengths and skills to teach others. If you don't have experience with training, you can share how you will show, listen, and observe others throughout the training process.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"Yes, I trained two individuals on XYZ skill in my previous job. First I had them shadow me so that they could see what I was doing. I made myself very approachable by making sure they felt comfortable asking questions, speaking slowly and demonstrating. I asked them if they wanted to try while I shadowed them. This was a very effective way to train, and I enjoyed it very much!"
2nd Answer Example
"I have not been in a role senior enough to train others in the past, but I believe that I will be a strong trainer and mentor in the future. I care about the progress of my colleagues and am a patient teacher."
Leadership
28. Tell me about an idea you implemented in the past that made an impact.
What You Need to Know
Whether it was a minor contribution to the greater efforts of the team, or something you did that positively impacted an aspect of your business, think of a time you had a chance to make a difference by making a change in a process or procedure. Coming up with ideas to increase productivity, efficiency and save time and energy is a great way to make an impact on your coworkers and the company. Having the ability to see problems as opportunities is a skill that can make you an essential asset to Mondelez International.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"Since customers are so much more concerned about their long-term health, I helped my current company come up with a marketing campaign for ABC product to appeal to the health concerns of the public. I conducted market research, using surveys to identify the specific health concerns of individuals who buy our products. By promoting our new health-conscious recipe, we were able to increase sales by 15% that year!"
2nd Answer Example
"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added additional options. Our customer base responded very positively, and we kept the program running for a few years."
Leadership
29. Tell me about a time when your actions resulted in greater efficiencies of your team.
What You Need to Know
An ability to support the objectives of the team exhibits big-picture-thinking. Being able to streamline or enhance the operations of the team advertises a propensity towards innovation. Think about the ways you in which you directly helped the greater functionality and success of your teams. Whether it was improving on pre-existing systems, or reinventing the wheel, advertise that you'll bring your successes with you, wherever you work next.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"When I was working as a brand ambassador for a local snack company, I moved quickly to unload and organize the products. I noticed that by keeping products organized, we were able to save some time preparing and setting up for events. I made a point to keep all products to make the distribution process go much more smoothly."
2nd Answer Example
"I am a very organized individual so when I was asked to help with the team schedule; I was very excited to make a difference! I was able to reduce a significant amount of overtime, and eliminated split shifts all-together."
Leadership
30. What is your approach to managing up?
What You Need to Know
Think of examples where you actively supported your leadership. Managing up equates to having a a clear view of the big picture, bolstering the vision of your leadership, and performing your work in a way which makes your manager's job easier.
Written by Kevin Downey on June 20th, 2022
Answer Example
"By being the most effective employee I can be. By building relationships with my leaders, and being transparent with any feedback. By being an objective set of eyes and ears for them, enhancing communication by adapting to and anticipating their needs. Assisting them in reaching their big-picture goals, maintaining a high EQ, collaborating towards innovation, valuing their contributions and supporting them in delivering our mutual success. Meeting, maintaining, and helping enhance systems and standards towards mutually assured success, and working towards and sharing in the broader vision of working towards the team's goals on the horizon."
Written by Kevin Downey on June 20th, 2022