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Stryker Interview
Questions

26 Questions and Answers by Ryan Brunner

Published February 15th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Job Interviews     Companies     Wellness     Medical Devices    
Question 1 of 26
What is a work accomplishment you feel very proud about that you'd like to share?
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How to Answer
Everybody has that shining moment in their career that they look back on and feel good about. Share a work accomplishment that is significant to you and let the interviewer hear the passion in your voice.
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1.
What is a work accomplishment you feel very proud about that you'd like to share?
Everybody has that shining moment in their career that they look back on and feel good about. Share a work accomplishment that is significant to you and let the interviewer hear the passion in your voice.

Ryan's Answer #1
"I have been selected to the President's Club 3 years in a row. The first year I was selected, I am especially proud of because I was given a territory that was performing really terribly. I didn't know if I'd be able to turn it around. With focus, dedication, and a close eye on numbers, I was able to make really great strides in that region and it is still a high performing area for the company."
Ryan's Answer #2
"For example: "I'm really proud of the fact that 3 of the people who reported to me have moved on to leadership roles within my company. Coaching and mentoring people is really important to me and I spent a lot of time with these individuals talking to them about what it would take to get to the next level. They were like sponges and listened, and then did exactly what I knew they could do. Teaching others is something I have a great passion for."
Anonymous Answer
"I have hired 3 Clinical specialist and one TM1 in my career. Through coaching and mentoring the TM1 was promoted to TMIII and received his own territory in under two years. And one my Clinical specialist desired to be a TM and worked closely with me on many sales-related projects in order to hone her sales skills to be nominated to TM1 which she earned with flying colors. I take great pride in both of those promotions."
Lauren's Answer
This is a fantastic accomplishment to share! I made your response more concise.
"In my career, I have hired three Clinical Specialists and one TM1. As a result of my professional coaching and mentoring, my TM1 was promoted to TM3 and given his own territory in under two years. Additionally, one of my Clinical Specialists was nominated to a TM1 after I worked closely with her to broaden her sales skills. I have taken great pride in both promotions because I genuinely love the work I do. I love seeing my employees grow their careers within the company."
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Anonymous Answer
"At my previous job in less than seven months, I went from a customer representative to a customer care supervisor. I did this by going to team lead classes, learning as much as I can about the products, and help my colleagues when they need assistance. We can not grow as a company if we can not grow as a team."
Rachelle's Answer
This is an excellent achievement.
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2.
We give back to the greater good by sponsoring Operation Giving, a program that offers free surgeries for children and medical education around the globe through medical missions. Have you had the chance to give back through your work?
Charitable giving is common in the medical device industry and Stryker does their part in many ways. Your interviewer wants to see that you care about more than just a job but that you find joy and purpose in giving back to your community by having you speak to any opportunities you have jumped at in helping others. Talk about any experiences that you have and if you don't have any direct experience, make it clear that you are willing to help in any way possible.

Ryan's Answer #1
"At my company, we are close to an elementary school and volunteers are needed to read to the students each week. I volunteered immediately and have been a part of this program for two years. Sometimes it is hard to leave the office each week because I'm so busy, but each time I go there, it is so rewarding to see the smile son the faces of the children."
Ryan's Answer #2
"In my current job, my company works with a local food pantry to help provide meals to the homeless and less fortunate during holiday seasons like Thanksgiving and Christmas. We do canned good drives at work and I have helped coordinate efforts and communications to colleagues about the drives. My family and I have also volunteered some time on Christmas afternoon the last couple of years serving meals and it has been a rewarding experience for myself and my children."
Anonymous Answer
"Yes- at my last employment, we would do a giving tree at Christmas time where we would sponsor a child and give them gifts for a local orphanage. I’m for giving back. I also volunteer as a foster for a local dog rescue and have fostered over ten dogs."
Rachelle's Answer
It sounds as though your values will align nicely with Stryker's core values!
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Anonymous Answer
"In many instances, I have rallied for patients that did not have the means to afford their elective surgeries. I worked with my company to have the product donated and then collaborated with the surgeon to have his physician fee waived to provide access to our therapy for less fortunate patients. I have also spent hours representing our company at local CRPS meet up groups and help sponsor those meeting for patients that share the same afflictions that our therapy helps treat."
Lauren's Answer
Fantastic! This is great information for the interviewer to know. You are familiar with giving back, which is a strong cultural fit. I condensed some of the wording, and added language around your shared passions to give back.
"Throughout my employment search, I have sought employers who value giving back to the community. I have a strong passion and drive to make patients’ lives better and healthier. I once rallied for a patient who could not afford their elective surgeries. I worked with my employer to have the product donated and collaborated with the surgeon to waive the physician’s fee to provide access to therapy. I have also represented my employer at the local CRPS groups and helped sponsor patients who could benefit from my company’s therapy."
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3.
Stryker is in continuous pursuit of acquiring new companies to merge with and we have completed many successful acquisitions in recent years. Have you been a part of a corporate merger or acquisition in the past? How did this impact your work?
With Stryker continuing to successfully purchase other organizations in the medical device industry, your interviewer will be looking to hear if you have experience with this in the past and to hear how you handled it in your job. If you have experience, talk about how it impacted your work and let your interviewer know that you kept an open mind to new processes and ways of doing things. If you don't have direct experience, reiterate that you are always open to new processes and that you believe that acquisitions are the sign of a strong organization that you'd like to be a part of.

Ryan's Answer
"In just reading through your website, it was amazing to see the amount of successful acquisitions that Stryker has accomplished in recent years. Knowing that your organization is constantly pursuing new aspects of its business must be reassuring to you and this is something I'd love to be a part of. In my current job, my organization went through a merger about five years back where we merged our traditional air filter manufacturing business with a small auto filter manufacturing business that also made oil and fuel filters. For me on the engineering side of things, I had to learn new products and manufacturing processes in a hurry as the lines for the new products were coming to my plant six months after the announcement was made. During the transition period, I traveled frequently to the newly acquired manufacturing plant and worked with their engineering team on how we would merge. By keeping an open mind, I was able to learn and grow as an engineer and, looking back, this really was an exciting point in my career even though it was scary at times."
Anonymous Answer
"In researching Stryker, it is easy to see that they are continually merging with companies, which allows them to have a more significant impact on their customers and people all around the world. It shows that Stryker, as a company is always looking to improve and be the leader in the medical device industry. I have never worked for a company in the past that has gone through a merger while working there."
Rachelle's Answer
Good overview! I recommend completing your answer with a statement that shows your interest in gaining this type of experience/exposure.
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Anonymous Answer
"Yes, it was very exciting. My job is to integrate people into the culture of the company. I had gathered some feedback from other associates from the previous merger that this was one area they were still struggling with. So I created a personal profile for each new onboarding associate, and for every member of the team, the new unit was joining. I asked each person the same set of questions and included photos. I also created detailed personalized training plans."
Rachelle's Answer
Wow, this sounds very well organized and effective. It's great that you are so positive about change as well. Fantastic answer!
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4.
At Stryker, we've been voted a best place to work. What kind of working environment do you thrive in?
Every work environment is different. The interviewer wants to get a sense of your preference for the atmosphere in which you'll be working. Be honest, but also demonstrate flexibility since you'd don't yet know what the environment is like.

Ryan's Answer #1
"I can adapt to most work environments. I've been in very chaotic, noisy environments and can thrive with some strategies to help me focus, like my headphones. In other positions, it has been very quiet. I gravitate to environments that are collaborative and not too quiet so people feel like they can ask questions and interact with each other."
Ryan's Answer #2
"In my internships, I had exposure to many different settings. I prefer a busy, fast-paced environment to keep me on my toes. I also like when there are many people around so I can ask questions if I need."
Anonymous Answer
"I thrive in an environment where there is a friendly competition but also a lot of teamwork. At Stryker, they only hire the best. I am excited because I will be competing against the best, and I'll have the opportunity to work alongside the best."
Rachelle's Answer
This is clear and to the point, and it's perfect how you added in the way the friendly competition at Stryker will benefit you.
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Anonymous Answer
"While I have worked in several different work settings, I prefer to work in an environment that encourages communication between team members and other departments. I like people being able to freely walk up to my desk and ask questions to see if I can help solve their current challenge."
Rachelle's Answer
Your response is very specific and clear. Try also tying in how the work environment at Stryker will suit your needs and desires.
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5.
At Stryker, we believe in quality first in all that we do. Do you have any formal training in quality initiatives and, if so, how have you applied them to your work?
Stryker is driven to make healthcare better by providing innovative products and services that meet regulatory requirements through their effective quality system. For this question, your interviewer will be looking to hear about any formal quality training you have received and to hear how you have applied it to your work. In your answer, be sure to point out your thoughts as to why quality is important in the job that you perform.

Ryan's Answer #1
"As you can see from my resume, I have received formal training in ASQ and Lean Manufacturing and both of these have played a major part in the success of many large projects that I have led. Through Lean in particular, teams and projects I have been a part of have seen significant improvements in turnaround times of new projects and significant cost savings that have both improved profit and projected cost savings on our customers. I'd love to bring these principles to the team here at Stryker."
Ryan's Answer #2
"In sales, quality comes down to consistency in approach to each customer and superior product knowledge. With my current organization, we have spent significant time as a sales force training in topics like empathy, problem solving and utilizing leverage in a sales call. All of these trainings have helped me bring a quality approach as a salesman to my customers and to how I represent my organization. If hired for this position, my main goal would be to learn the features and benefits of the products I would be selling and then I would be able to hit the ground running with my customers!"
Anonymous Answer
"I have taken six sigma training in the past. I like to use the five why practice of determining a root cause. In this you would ask the question 5 times to help you determine what the root cause was for your failure. In past roles, I have also worked in the process improvement of a service department. In this, we completed time studies to help us increase the efficacy of the department."
Rachelle's Answer
Awesome approach to determining root cause and troubleshooting. Try also discussing how you could apply this 5 why practice to the role with Stryker.
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Anonymous Answer
"I have received and conducted training on the provision of exceptional service and the preparation of high-quality food. Quality is a key contributor to the overall experience we endeavor to create for our clients so that they will continue to choose our brands over others, and are prepared to pay a premium for this brand."
Rachelle's Answer
You show a complete understanding of the importance of training quality and a dedication to providing excellence. Nicely done.
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6.
When starting a new job, what are steps you've taken to develop a 30, 60, 90 day plan for yourself?
The interviewer wants to make sure you'll acclimate quickly and have concrete goals to set the path. Show them that you plan out your goals but also recognized you need your team to help.

Ryan's Answer
"I like to take the first week to meet people and look at the data to see what the story is. also love to ask questions... many times, people within the department have thoughts and feedback that becomes really important. I then start carving out the 30/60/90 day plan and ask my leader for feedback to see if s/he agrees or has any other initiatives they believe are important that I've missed. Keeping the lines of communication open is very important at the beginning!"
Anonymous Answer
"I discuss with fellow reps with what they think attainable goals are and how they performed within the first 30/60/90 days, and I would work with my manager closely on how the territory should be managed in that time period. I would then write down my own goals of what I think I should accomplish in those 30/60/90 days periods."
Rachelle's Answer
It seems that you are very focused and organized, ready to set and exceed goals.
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Anonymous Answer
"When starting a new job in the first week or two, I would want to meet with the team to get a feel for how things are going and what challenges they are having. I would also want to talk with the senior members to ensure them I am here to support them and will need to rely on them and their product knowledge until I get up to speed. Over the next 30 days, I would want to become knowledgeable about the products and then start to develop small improvements we could make as a department."
Rachelle's Answer
Your approach is very professional and shows a lot of respect for the team you would be joining/leading. Great answer!
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7.
The technology in the medical device industry is changing rapidly. At Stryker, we are investing in new technology to help patients and our teams do their jobs more effectively. How do you keep up to speed with changing technology?
The interviewer is looking for a candidate who is up to speed with the latest technology and can pick up new systems quickly.

Ryan's Answer
"Our team is moving from JDE to Oracle. I was selected to be part of a project team to help with the implementation because I tend to be on the tech-savvy side. I have been building out the process for my function and incorporating feedback from my team so they feel a part of it. We are now in the testing phases before the go-live and everything is running smoothly. I'm excited for the new tools and features so we can do our jobs faster."
Anonymous Answer
"I will gladly learn any new technology or go over any module to stay ahead of my competitors. Currently, I subscribed to Medscape, which is an app that keeps you up to date on the pharmaceutical industry. I read blogs daily at biospace.com, which keeps me up to date on the medical industry."
Rachelle's Answer
You are nice and specific :)
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Anonymous Answer
"Technology has been somewhat slow to improve all components of HR. In professional services, the use of technology was far more advanced and certainly made our jobs more efficient. We utilized Skype, WorkDay, and remote offices. There were no handsets in any office; everything was done only through your work-issued laptop. All "documents" were digital. There were no actual hard files. It took a little getting used to, but I loved it."
Rachelle's Answer
It's awesome that you embraced this so wholeheartedly! In your HR position, did you leverage tech such as AI-driven ATS features? This could be a good add as well.
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8.
We value integrity in the workplace and foster an environment where our employees do what is right at all times, even when shortcuts may make life easier. Talk about a time when your integrity was challenged and how did you handle that situation?
Some would define integrity as doing the right thing, even when nobody is looking. Stryker holds integrity as one of its core values and they expect that their employees work with honesty and integrity in their work. For this question, your interviewer will be looking to get a sense of your integrity by having you talk about a time where it was challenged in the workplace. Talk about a sticky situation you have been in and how you handled that. The situation could be many different things, but just make sure it was one where someone was asking or requesting you do something that wasn't right and you stood your ground to do what was right.

Ryan's Answer #1
"In my first job out of college working as an electrical engineer, I was tasked to be on a project team that looked at our materials we were currently using to see if there were more cost efficient alternatives. From the electrical perspective, a few of the cost saving items would have potentially had hazardous safety impacts and I didn't hesitate to speak up from my perspective. Sometimes, a more expensive product is worth the better materials and the group wholeheartedly agreed. I was just glad I was asked to be a part of that team to give a voice from the engineering perspective."
Ryan's Answer #2
"Working in the manufacturing setting, I can honestly say that my integrity has only been challenged only a small handful of times due to great policies and procedures that are in place from a managers perspective. A couple of years ago, I had to terminate an employee that I was pretty good friends with outside of work and it was one of the hardest things that I've ever had to do. We had worked side by side for many years prior to my promotion. After investigating poor performance on the job and walking through all of the disciplinary actions leading up to termination, I knew that we were making the right decision from the organization's perspective and this made walking through the termination much easier. The fact that we had documented and went through the proper disciplinary steps made the termination much easier on my employee as well and we still remain friends to this day outside of work."
Anonymous Answer
"While working in my previous quality role, there were opportunities to skip out on testing to shorten up our timeline. As the voice of our customers within the department, it was up to me to hold others accountable and ensure that all required testing would be completed before we implement a solution. It would happen when our customers would give us a list of testing they believed we should perform, and our engineers did not fully agree with it. It was my job to explain the customer's reasoning of the importance."
Rachelle's Answer
It would have been a tough position to uphold, but your integrity remained intact. Very good example!
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Anonymous Answer
"I was working at a start-up that was in expansion mode, hiring new reps at a very rapid clip. The business was booming, and at the same time, our compliance department was delivering new and mandatory guidelines. It felt at times that we couldn't keep up with both the workload and the changing guidelines, so I scheduled a weekly conference call with the compliance team. Additionally, I asked the team members I was responsible for to schedule to do the same thing so that we could stay on top of this very important initiative."
Rachelle's Answer
This answer focuses on your ability to maintain compliance; however, the interviewer is asking about a time when your integrity was challenged and how you handled the situation. If the question were "How do you ensure compliance in your work, in an ever-changing industry?", for instance, this would be a stellar response.
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9.
In the medical device industry, many of our sales relationships are with large hospital organizations. In previous roles, how have you made connections with the right people in large hospital organizations?
B2B sales is critical in the medical device industry, but often times, it is really hard to find the right person to talk to because of the size of these entities. Think about the persistent methods you have used to make a connection with the decision maker to increase sales.

Ryan's Answer #1
"I have done B2B sales before and my first step is looking at the CRM platform to see who the contact is. I reach out and if that isn't the right person or that person has left, I do a LinkedIn search to see if I can figure out who is in that role now. I use many reach-out methods including phone calls, emails, LinkedIn messages, and even dropping by the facility. By covering all of my bases, I am usually able to find the right person and figure out a way our products can add value to their patients."
Ryan's Answer #2
"For example: "I have a lot of industry contacts. In large hospital organizations, often times it is the chief supply chain officer versus the chief medical officer that you need to start with. I reach out to some of my colleagues who have products in other spaces to see if they know who I should start with. Because of the relationships I have built, people want to help me and they know I will help them. I think my connections could be really valuable to Stryker Ltd.."
Anonymous Answer
"Currently, I make as many positive relationships with everyone that I come in to contact with when I enter a hospital. Through this, I always try to find out who the ultimate decision-maker is."
Rachelle's Answer
This is an excellent approach to building relationships!
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Anonymous Answer
"I have leveraged my network and colleagues that have products in other spaces to gain access to decision-makers. I like to build and maintain relationships, and as a result, people want to help me. I believe that my connections could make me a valued team member at Stryker."
Rachelle's Answer
Good! The interviewer will like to hear that you are well-networked and also creative when it comes to gaining connections in other spaces.
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10.
At Stryker, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
Working in a matrixed organization means you have multiple people you are accountable to, often with competing priorities. It can be complex to navigate in this space, so the interviewer wants to know you can handle working in this environment.

Ryan's Answer
"Currently I report to a leader here in the US, but my functional leader is in the UK. With the time change, it can be difficult for us to reach each other, so I changed my hours slightly to be in the office earlier so I could talk more via Skype with this person. I felt like our emails weren't necessarily the most effective means of communication. With my leader in the US and I try very hard to keep her in the loop about what I'm doing and make her feel like I'm including her in my decisions. After a month or so of trial and error, I have a nice system down now."
Anonymous Answer
"Yes! My previous employer was also global, so we had correspondence throughout the country as well as Europe and Asia. I had some buy groups located in Indian, and I was able to speak with their management teams to ensure that we had successful sales produced."
Rachelle's Answer
It sounds as though this was a successful solution for you and your company.
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Anonymous Answer
"I am a firm believer in resource utilization. With changing schedules and complex issues arising at all moments of the day, strong communication with my leadership teams and my local team are key to success on all facets of territory management."
Lauren's Answer
I really like where you are going with the beginning of your response. I expanded upon this point, to show your layers of communication and acknowledgement of collective growth.
"I firmly believe that each person employed with an organization is a useful resource. The utilization of collaborative thinking across departments and sites will create a more expansive and cutting-edge company. Complex scheduling issues do not deter successful Territory Management, but rather, places value on the strength communication can bring across leadership teams. I ensure my leadership teams and my local teams are in contact to boost efficiency territory-wide."
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11.
In your job, what does delivering results mean to you and how have you shown your ability to do this in your work?
As one of the leading manufacturers of medical equipment in the world, Stryker prides itself on delivering results to their customers. But, results can vary from job to job and your interviewer will be looking to hear that you understand what it is you will be performing and delivering in the job that you are interviewing for. For this question, make sure to research the role you are interviewing for to find out the purpose of the work and then turn that knowledge into what driving results will mean in the work that you'll be performing. Draw on your previous work experience as well to talk about how you remained focused on your performance and delivering results.

Ryan's Answer #1
"In research and development, delivering results can be a tricky nut to crack. I think one of the important things to focus on in our world is timeliness for new product launches and this starts with speeding up market research. Some R&D projects I have been a part of spent way too much time in the research phase and we were behind the 8-ball when competitors were releasing similar ahead of us. When we made an effort to speed up research process, the development and launch phases put us a step ahead of our competition."
Ryan's Answer #2
"Working in quality, delivering results comes down to analytics and measurements both before and after new initiatives are rolled out. I'm a huge analytics person and I use post-process analytics to break down successes and failures in the work that me and my team perform. I am humble enough to know when an initiative doesn't go as planned and that is always an opportunity for further improvement."
Anonymous Answer
"In my role, delivering results has meant meeting/exceeding the HR goals, which have been designed to support the overall business objectives. This may mean an increase in employee engagement, a decrease in time to fill vacant positions, promotion of internal candidates, or an increase is leadership satisfaction. It may mean we exceed charitable donations by 5%. I have been successful in decreasing the number of days it takes to fill a job and increase engagement."
Rachelle's Answer
Very nice overview. It's also good that you include some ways in which you have been successful. If it is not confidential information, it would be nice to add specifics regarding the reduction in days it takes to fill a job.
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Anonymous Answer
"Delivering results means meeting the desired outcome with quality outputs on time. An example I did this was when we needed to hire 50 new hires ASAP for an unforeseen new product launch. In 40 days, I had all employees interviewed, on-board, and started within our company, 17 days before the launch went live."
Rachelle's Answer
Your initiative and speed are very apparent in this example. Hiring 50 people in such a short time frame is a great accomplishment and a solid example of delivering results!
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12.
At Stryker, we do a lot of cross functional team projects. Tell me about a project team you've been on and your role.
If you thought group projects ended in college, you were wrong! Most organizations have their share of project work as well as the day to day work and Stryker is no different. Due to the large number of specialty medical products that the organization produces, teams work cross functionally . Walk the interviewer through a successful project where you played a big role and had large ownership.

Ryan's Answer #1
"At my company, I was selected to represent my department in a larger project team to implement a new CRM system. We met weekly, sometimes twice a week for about 12 months, My role was to make sure our old CRM system data converted into the new one and that it was organized in a useful way. I collaborated with IT as well as the project manager for the new system to make sure the data was useful and organized. When the new system launched, our old and rich data was there and useable so that we could maintain relationships we our customers seamlessly."
Ryan's Answer #2
"For example: "In college, we had to do a big project in my Marketing class where we created an advertising campaign for a local business. I was in a group with 4 people, none of which I knew very well. We started talking to figure out where people's strengths were and there was clearly a person who was more technical, one who was a really good presenter and communicator, a financial person, and me, the creative person. We all had our own lanes, but came together to help on the different pieces. We pitched our idea and the business we had modeled, actually wanted to implement the majority of our ideas."
Anonymous Answer
"In my role with SJM, I had cardiac counterparts that worked in the same hospital as I did. I worked closely with the TM's and its management on several occasions to work on bundling deals for the Hospital that would create more robust purchasing opportunities for the entire organization. I coordinated several cross-functional meetings with their RD team and ours and worked to streamline price efficiencies for both product lines."
Lauren's Answer
The specificity of your response is exactly what an interviewer is looking for. I provided potential follow-up questions you should think about, in preparation for an interview.
"“What was the outcome of this collaboration?” “How did you measure the success of the collaboration?” “What important lessons did you take away from this collaboration?”"
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Anonymous Answer
"Each brand within the hotel chain was tasked with launching a service excellence program-specific. I, along with three other trainers, was tasked with training all current associates through a 10 module program within six months and ensure all new associates received the new training concurrently. There was a different program for the management team. The training was a blended program, so it involved some instructor-led, on-line, and experiential learning. As the LMS lead, I needed to create all the courses, enroll all associates, and track their progress. Along with the other instructors, we mapped out the training schedule."
Rachelle's Answer
This is a perfect example of being highly involved with other departments, teams, and employees. Which skills and characteristics, unique to you, did you deploy for this to be a successful launch?
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13.
Accountability is taken very seriously in all that we do here at Stryker. How do you ensure that you are accountable for your word in following through on what you say you will do?
Stryker holds accountability as one of its four primary values and the organization prides itself on doing what they say they are going to do. Your interviewer will be looking to gauge your accountability in your work by having you speak about how you ensure that you are accountable to your colleagues, leaders and customers in your work. In your answer, describe how you stay organized in your work when multi-tasking and how you use communication to effectively follow through on your promises and commitments to those that you work with. Make sure to speak on customer service and the importance that your word plays in that.

Ryan's Answer #1
"In my current sales role, I am responsible for a current client base of just under 100 companies. These places are all over the country, in different time zones, and I receive calls and emails at all moments of the day. With the large client base, I keep my self organized utilizing my tasks list and calendar in Outlook. Every day, I make sure that I update my to-do lists and keep on track of things when I am back in the office to process new orders and new requests. When speaking with my clients or emailing them, I always make a priority to give timelines for action. As long as I do this, my customers are very appreciative and even willing to wait a day or two if I'm on the road."
Ryan's Answer #2
"Engineering requires us to work with many different customers, both internal and external, and my word is my bond with them. My word starts with timely communication and setting expectations for my projects that I'm working on with others. By setting realistic expectations and communicating them, my customers are very satisfied with what I do. Then, my accountability is reliant on my ability to stay organized in my work and to stay on top of my tasks for my customers. I am a written lists person and I utilize a written task list. Once or twice per week, I re-prioritize the list to work on urgent needs first and I also stay in communication with my customers if deadlines need to move."
Anonymous Answer
"The ways I ensure accountability is by writing daily, weekly, and monthly to-do lists and to check each off as I go along, so I never miss anything. Also, having all correspondence with customers or fellow employees documented via email; if anything was to go wrong, there is documentation of what happened and what was said."
Rachelle's Answer
It seems you have a reliable approach to keeping yourself organized and accountable for your tasks. Do you use any specific tools, apps, or software to make this happen?
"I ensure accountability by writing daily, weekly, and monthly to-do lists and checking each off as I go along, so I never miss a thing. I do this inside of (XYZ app). Also, I have all correspondence with customers or fellow employees documented via email. This documentation holds me accountable. If anything were to go wrong, there is documentation of what was said."
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Anonymous Answer
"I utilize a few different options that I have available to me to ensure tasks are getting completed. I use my calendar in my email to ensure meetings are kept track of and long term projects by setting myself reminders. I also use a white erase board at my desk to keep track of items that I am currently working on an can remove once they are completed. Lastly, I use Salesforce to assign tasks to my team members so that it is tracked and reminders can be set as well."
Rachelle's Answer
You seem highly organized and accountable for your work. The details you add are very helpful!
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14.
At Stryker, we believe in continuous feedback so we can all improve. When is a time you received constructive feedback?
All companies need people who can take criticism and give it without feeling weird or sensitive about it. Demonstrate to the interviewer how you have used a piece of constructive feedback to improve and get better.

Ryan's Answer #1
"In one of my reviews, I received feedback that I didn't delegate enough and therefore, it made it seem like I didn't trust my colleagues. I really took that feedback to heart. I took a look at my work load, which was really high, and made some priority buckets. There was one bucket of work that was very low risk and I distributed it to my team. One team member did a really great job so I was able to give her some of the more complex projects."
Ryan's Answer #2
"For example: "I received feedback that everybody knows what I am thinking from my non verbal expressions, especially in meetings. That was really tough feedback to hear. That entire next year, I worked very hard to ensure my facial expressions were positive and neutral versus worried or anxious, no matter what the content of the meetings were about. It was a tough exercise, but I'm glad I received the feedback or I would not have known this."
Anonymous Answer
"When I first got into my role as a supervisor, I was told by my team members that they felt their questions were not getting answered. To fix this, I created an action item spreadsheet that logged all their questions and suggestions, and here they would be able to see answers. Along with this, the person who had the original question would get the answer in person. The spreadsheet was shared with everyone so that the entire team could view it at any time."
Rachelle's Answer
This is a great initiative! You took solid action on the feedback that you received, showcasing your strong leadership skills.
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Anonymous Answer
"I have been told in reviews that I don't delegate enough work out to my team and that I take on too much of the workload. With throrough introspection, I understood this to be true and learned quickly from the feedback and began delegating more lower risk tasks to my clinical team. This in turn lightened my workload so that I could focus on sales oriented tasks and also made my clinical team stronger also."
Lauren's Answer
Fantastic response. This is a tangible example that allows the interviewer to know your personality and work style. I made minor edits to round out your response. See below.
"Previous Performance Reviews expressed my lack of delegation to my team and my top-heavy workload. With thorough introspection, I agreed with this feedback, and expeditiously devised plans to delegate lower-risk tasks to my clinical team. In turn, this lightened my workload such that I was able to focus on sales-oriented tasks while making my clinical team stronger and more empowered. I welcome constructive feedback because we can all become stuck in a routine or system. Feedback allows me to take a step back, evaluate my processes, and enhance the situation."
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15.
In the medical device industry, there is a lot of industry jargon and lingo and many acronyms to learn to understand the business. What are some strategies you've used to acclimate quickly when you've started a new job in the past?
The medical device industry is highly technical. Even if you aren't an engineer, you still need to know very specific information about the product so you understand the business. There is a learning curve for any new employee, but the ones who can pick up things quickly set themselves up for success faster.

Ryan's Answer #1
"When I started my last job, I was hearing so much unfamiliar terminology my first week, so I started making a list and then when I had time to ask people or look things up, I'd add it to the list until I knew what everything was. My list became pretty extensive, so the HR person who does onboarding actually asked me if she could give it to new hires from now on because it was really helpful."
Ryan's Answer #2
"For example: "I love Google. In almost any environment, when you don't know something, you can start on Google and go from there. I take the time to research outside of work the elements of the industry that I don't know to get up to speed faster. By week 2 and 3, I'm have impressed the people I work with as contributing to the business."
Anonymous Answer
"I would use a spreadsheet to keep track of the jargon or acronyms that I was not familiar with so that I could keep track of them and refer back to it if needed. I would also search the internet to help me figure them out as well."
Rachelle's Answer
Spreadsheets are very helpful, and you sound wonderfully organized and capable.
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Anonymous Answer
"I am a list person. I will write down any term or acronym that I hear that I am unaware of and review it at the end of the day. I am also a big fan of Google and will look it up as soon as possible. If it is something complex, I will write it down and address it with my team, and if that answer is specific enough, I will reach out to leadership for a better explanation."
Lauren's Answer
Great response; I altered it slightly.
"I am a large proponent of making lists. I record new or unfamiliar terminology to refer back to at the end of each workday. I research unknown terms and reach out to members of Leadership for deeper understanding. When made aware of new terms or acronyms, I disperse the information with my team, so everyone is enlightened."
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26 Stryker Interview Questions
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Interview Questions
  1. What is a work accomplishment you feel very proud about that you'd like to share?
  2. We give back to the greater good by sponsoring Operation Giving, a program that offers free surgeries for children and medical education around the globe through medical missions. Have you had the chance to give back through your work?
  3. Stryker is in continuous pursuit of acquiring new companies to merge with and we have completed many successful acquisitions in recent years. Have you been a part of a corporate merger or acquisition in the past? How did this impact your work?
  4. At Stryker, we've been voted a best place to work. What kind of working environment do you thrive in?
  5. At Stryker, we believe in quality first in all that we do. Do you have any formal training in quality initiatives and, if so, how have you applied them to your work?
  6. When starting a new job, what are steps you've taken to develop a 30, 60, 90 day plan for yourself?
  7. The technology in the medical device industry is changing rapidly. At Stryker, we are investing in new technology to help patients and our teams do their jobs more effectively. How do you keep up to speed with changing technology?
  8. We value integrity in the workplace and foster an environment where our employees do what is right at all times, even when shortcuts may make life easier. Talk about a time when your integrity was challenged and how did you handle that situation?
  9. In the medical device industry, many of our sales relationships are with large hospital organizations. In previous roles, how have you made connections with the right people in large hospital organizations?
  10. At Stryker, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
  11. In your job, what does delivering results mean to you and how have you shown your ability to do this in your work?
  12. At Stryker, we do a lot of cross functional team projects. Tell me about a project team you've been on and your role.
  13. Accountability is taken very seriously in all that we do here at Stryker. How do you ensure that you are accountable for your word in following through on what you say you will do?
  14. At Stryker, we believe in continuous feedback so we can all improve. When is a time you received constructive feedback?
  15. In the medical device industry, there is a lot of industry jargon and lingo and many acronyms to learn to understand the business. What are some strategies you've used to acclimate quickly when you've started a new job in the past?
  16. Here at Stryker, we have a supply chain transparency program that ensures we are sourcing gold, tungsten and tin from socially responsible sources. What do you know about this program and why is it important to you?
  17. At Stryker, we value professional development and education. What is the last learning opportunity you have been able to participate in?
  18. In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
  19. Here at Stryker, our people are one of our four core values and we believe in growing talent from within. What are your ultimate career goals if hired for this position?
  20. At Stryker, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing something.
  21. In the medical device industry, we are highly regulated by the FDA and other entities. What experience do you have working with regulatory bodies?
  22. At Stryker, our customers are our top focus and we strive to meet their needs with new and innovative products that help enhance their business. What are some things that you do that prove you are customer driven in your work?
  23. At Stryker, we believe in finding the most efficient ways of doing things. How have you used technology to be more efficient?
  24. Here at Stryker, we firmly believe in an inclusive culture and we put a lot of effort into diversity and inclusion efforts. Why are these things important to you?
  25. At Stryker, our medical devices can truly change people's lives. Sometimes, though, a patient may have a question or concern about one of our devices. How have you handled a difficult customer interaction in a previous position?
  26. In your line of work, what interests you about coming to work in the medical devices field?
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