How to Answer: How would you handle an issue with a policy or procedure?
Advice and answer examples written specifically for a Red Bull job interview.
3. How would you handle an issue with a policy or procedure?
Why the Interviewer Asks This Question
Being adaptable in the food and beverage industry is essential. Red Bull strives to keep up with their customers with continual improvements to their products, meaning that changes in policies or procedures are inevitable. Policies can change quickly and you will be expected to adapt.
Written by Rachel Hills on March 7th, 2022
How to Answer
The interviewer wants to hear how you will respond when you disagree with the way something is handled or executed. Emphasize your ability to 'go with the flow' and adapt when top-down changes are put into effect. Give an example of a time that you've done just that if you can think of one.
Written by Rachel Hills on March 7th, 2022
1st Answer Example
"I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."
2nd Answer Example
"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
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