Red Bull Mock Interview
Practice 33 Red Bull interview questions covering brand passion, event marketing, and high-energy culture.
Question 22 of 33
How would you handle an issue with a policy or procedure?
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Example Answer
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Community Answers
Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
Being adaptable in the food and beverage industry is essential. Red Bull strives to keep up with their customers with continual improvements to their products, meaning that changes in policies or procedures are inevitable. Policies can change quickly and you will be expected to adapt.
Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
"I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."
Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
The interviewer wants to hear how you will respond when you disagree with the way something is handled or executed. Emphasize your ability to 'go with the flow' and adapt when top-down changes are put into effect. Give an example of a time that you've done just that if you can think of one.
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Anonymous Answer
The first thing I would do would be to ask my manager for clarification on the policy. Being able to understand the policy itself and why it is in place will help me to respect and abide by whatever that policy may be.
Cindy's Feedback
Good. Do you have an example to share? Showing a specific policy that you didn't understand or felt compelled to question will help the interviewer understand how you'd handle a future, similar query.
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