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At Red Bull we understand that conflict can arise when you're working closely with others on a team. Give me an example of a time when you had to deal with an issue while working with others.
Responding to a conflict can be tough, especially in a team environment where you want to be sensitive not to step on any toes. However, managing interpersonal conflict and not letting it get in the way of a successful project is a critical skill to have. This question is your opportunity to demonstrate that you can do just that.
"My coworker was a great salesman but was quite careless on the administrative side. He made regular errors and didn't seem to care, which was frustrating to me because I take pride in the quality of my work. We also worked together on various client work, and I wanted to ensure that our clients always received the best. I decided to talk with him and focused on asking him questions about how he was feeling about work and his performance on certain tasks. He ended up getting some additional training to get on the same page as the rest of the team."
"In my current position there has been a concern with workplace bullying, and there are a particular group of individuals who 'lead the pack,' so to speak. The situation became out of control a few months ago, and I had to involve human resources as well as conduct a few exit interviews. It is never easy having to terminate employees, but if they are causing conflict that's getting in the way of a positive work environment, it is always the best choice in the end."
Share an example of a conflict that occurred within your department or between you and a co-worker that you effectively resolved. Explain the situation and how your actions resulted in a resolution or a compromise. Highlight the traits you hold, such as active listening skills or assertiveness, that contributed to your success in handling the problem.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
When I was working as the gym manager with __________, I had a scorekeeper say that they were going to be late at the last minute. First I stayed calm and thought of ways to fix the situation and ended up deciding to fill for them until they showed up. They ended up being about 15 minutes late and I had to fill them in on what they missed up until that point.
Cindy's Feedback
Your answer demonstrates an approach focused on fixing the underlying problem to avoid conflict. Can you think of a time when you were unable to prevent a conflict and had to work through it with a team member? An example that shows this type of problem-solving approach would be 100% responsive to the question.
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