Nordstrom Mock Interview

Practice 30 Nordstrom interview questions covering customer service excellence, fashion retail, and brand values.

Question 26 of 30

What motivates you?

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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

Any time an interviewer asks how you stay motivated what they are trying to assess is how productive you are and how consistent you can maintain that level of productivity. For some, being in a work environment they find stimulating is motivating. For others, it can be the culture, values, and teammates they find motivating, or the work itself. For example, consider this statement from Nordstrom's website: "Providing memorable customer service and trend-setting fashion for our customers motivates us. On the sales floor and behind the scenes, everyone in our stores works as a team to ensure customers feel good every time they shop with us. It's what we think sets us apart."

Kevin Downey

"I feel motivated by being surrounded by great style and looking great as well. I believe that attitude is everything, and when I am surrounded by stylish people who all have great attitudes, that keeps me going. Attitude, and positive teamwork, making deeper connections, and doing what you love are great motivators for me."

Kevin Downey

Evaluate your experience and identify what type of work or type of conditions fostered your productivity in the past. You want to convey that you know yourself well enough to answer this question with conviction. Avoid conveying pay or incentives as a motivator, as this will suggest you are only in it for the money, lack loyalty and are up for the highest bidder. Your goal is to convey, with sincerity, that you would perform well and with consistency in their environment.

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30Nordstrom Interview Questions & Answers

Compatibility

1.What do you know about Nordstrom?

Compatibility

2.How often do you shop at Nordstrom?

Discovery

3.Who are your favorite designers?

Discovery

4.What aspect of fashion do you enjoy the most?

Adaptability

5.How many hours do you expect to work per week?

Career Goals

6.Why do you want a job at Nordstrom?

Communication

7.Do you enjoy talking to people about fashion?

Experience

8.Are you a reliable person? Explain.

Career Goals

9.Why do you want a career in fashion?

Career Goals

10.How long do you see yourself working at Nordstrom?

Career Goals

11.Where do you see yourself at Nordstrom in three years?

Job Satisfaction

12.Which department would you most enjoy working in?

Compatibility

13.How will Nordstrom benefit from hiring you?

Customer Service

14.Tell me about a time that you went above and beyond for a customer?

15.What was one of your biggest setbacks, and how did you overcome it?

Adaptability

16.When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

Discovery

17.If I asked you to pick out an outfit in the store right now, what would you pick?

Leadership

18.What type of manager brings out the best in you?

Education

19.In what areas does your fashion knowledge need to be improved upon?

Teamwork

20.How do you get along with others at work?

Customer Service

21.What does customer service mean to you?

Accomplishment

22.Tell me about yourself.

Creative Thinking

23.Tell me about the last time you were resourceful and exhibited outside-of-the-box thinking?

Teamwork

24.Do you feel more accomplished when working alone or as part of a group?

Direct

25.Do you have any issues with us performing a background check on you?

Compatibility

26.What motivates you?

Salary

27.What kind of wages are you looking for?

Diversity

28.How do you feel about working in an equitable, diverse and inclusive environment?

Technical

29.How do you feel about wearing white shoes after labor day?

Teamwork

Nordstrom Mock Interview

What motivates you?

30Nordstrom Interview Questions & Answers

1.What do you know about Nordstrom?

2.How often do you shop at Nordstrom?

3.Who are your favorite designers?

4.What aspect of fashion do you enjoy the most?

5.How many hours do you expect to work per week?

6.Why do you want a job at Nordstrom?

7.Do you enjoy talking to people about fashion?

8.Are you a reliable person? Explain.

9.Why do you want a career in fashion?

10.How long do you see yourself working at Nordstrom?

11.Where do you see yourself at Nordstrom in three years?

12.Which department would you most enjoy working in?

13.How will Nordstrom benefit from hiring you?

14.Tell me about a time that you went above and beyond for a customer?

15.What was one of your biggest setbacks, and how did you overcome it?

16.When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

17.If I asked you to pick out an outfit in the store right now, what would you pick?

18.What type of manager brings out the best in you?

19.In what areas does your fashion knowledge need to be improved upon?

20.How do you get along with others at work?

21.What does customer service mean to you?

22.Tell me about yourself.

23.Tell me about the last time you were resourceful and exhibited outside-of-the-box thinking?

24.Do you feel more accomplished when working alone or as part of a group?

25.Do you have any issues with us performing a background check on you?

26.What motivates you?

27.What kind of wages are you looking for?

28.How do you feel about working in an equitable, diverse and inclusive environment?

29.How do you feel about wearing white shoes after labor day?

30.What does teamwork look like to you?