Perhaps you are a preferred member, or maybe you have not visited often. Regardless, you should have at least one to two experiences at a Nordstrom store before you head into your interview. You might mention that you like to have two big stock-up shopping trips a year. You might share that you shop at Nordstrom monthly because you just can't pass it up when you are already at the mall. Or, you might share that you love visiting Nordstrom for holidays and events such as Mother's Day, Father's Day, Graduations, Weddings, Baby Showers, and Christmas because it is a great place to get gifts!
"I love shopping at Nordstrom, and also Nordstrom Rack. The customer service is amazing, and I love the selection offered, as well as the brands. I am in your store once a month, if not more."