Practice 30 Nordstrom interview questions covering customer service excellence, fashion retail, and brand values.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Whether you are applying for a position in one of their retail locations or at their corporate headquarters in Seattle, regardless of whether you are a regular once a month customer or an occasional once a year one, let them know you don't shop at Nordstrom's as much as you'd like. Before your interview, walk through their store, section to section and floor to floor, to familiarize yourself with what they carry, how they merchandize, and why they do it the way they do. Walking their store and exploring their products should be part of your preparation for the interview. Then when answering the question, point out some items you noticed when shopping in the store last that have caught your eye. In order to serve their customers well, they are counting on you to see things through their customers' eyes.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I love shopping at Nordstrom, and also Nordstrom Rack. The customer service is amazing, and I love the selection offered, as well as the brands. I am in your store once a month, if not more."
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Written by Kevin Downey
30 Questions & Answers • Nordstrom

By Kevin

By Kevin