Careers
Companies
Topics
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

NTT DATA Interview
Questions

27 Questions and Answers by William Swansen
| William Swansen is an author, job search strategist and career advisor who assists individuals from all over the world.

Question 1 of 27

Can you explain the impact edge computing has on a company's network and why this is important?

1000s of Interview Questions

Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.

NTT DATA Interview Questions

  1. 1.

    Can you explain the impact edge computing has on a company's network and why this is important?

      The purpose of this question is to determine the depth of your knowledge in edge computing and networking technologies. This is important if you are interfacing with clients who have committed to a cloud computing strategy but whose business model may not be well suited to this strategy. You can answer this question to demonstrate both your knowledge of the technology and your ability to upsell the company's clients on additional services.

      William's Answer #1

      "When you place your IT assets in the cloud, you increase the amount of network traffic. This is due to computers, applications, and data being remote to the users. To reduce the traffic on the network and minimize associated security issues, you can place some of the computing power, applications and data at the user locations. This will also reduce data transmission costs and latency. Finally, edge computing will improve the quality of service (QoS) and the user experience."

      William's Answer #2

      "One of the unintended consequences of moving to a cloud computing strategy is the increase in network traffic which a company experiences. This not only drives up data transmission costs but also increases latency and impacts the quality of service (QoS). The result of this is often a reduced customer experience and possibly lower user productivity. The way to remediate this is to implement an 'edge computing' strategy, which involves placing some of the computing power, applications and data near the users. This will only be a subset of the overall IT assets of a company so they will still realize the benefits offered by cloud computing."

  2. 2.

    NTT DATA seeks to hire those with above average communication skills. Describe your communication style to me.

      The interviewer wants to know that your communication style will fit in with the culture they have worked on creating at NTT DATA. When clients seek the help of NTT DATA, they do so with certain expectations. Convince the interviewer that your communication style will meet those expectations. It's best to give a few unique keywords when discussing your communication style. Also be sure to compliment NTT DATA on their communication efforts.

      William's Answer #1

      "I have been a client of NTT DATA in the past and can truly say that positive communication with your clients is what makes you the most popular choice in the area. I am confident that my communication skills will work well here because my focus always remains on simple solutions, easy to understand language, and a friendly tone."

      William's Answer #2

      "Here are some additional words to describe your communication style:

      - Energetic
      - Lively
      - Articulate
      - Eloquent
      - Informal
      - Formal
      - Succinct"

  3. 3.

    A client of ours wants to discuss a possible divestiture of some of their company locations. What are some key points during a consulting discovery that you want to understand to determine if our firm can potentially assist them?

      This particular hiring manager is asking you to give a scenario where their client has approached them about a divestiture of some of their locations, and they want to make sure they make a sound business decision for this client without having negative consequences on their business. As a consultant to this client, they would be looking to you as a trusted advisor and consulting firm that can help them through this process. It's important to note that the interviewer wants to know what key points you plan to discuss to determine if they could be a client or not. Your answer should drill down into how you conduct a discovery call and how it relates to the impact it will have on their business after a possible divestiture. I advise highlighting your analytical skills and how you were able to come up with a few options for them to choose from will greatly improve your response.

      William's Answer #1

      "When a client puts their full faith and trust in me, I feel honored. Performing a divestiture is a time-consuming task, and it takes a team of people to make this transaction happen. It starts with monitoring the portfolio to see which locations or business units are profitable, and which ones are ripe for a divestiture. As an IT consultant, I always look at the technology implications first, then the business drivers for perspective. Performing a divestiture comes with legal obligations and corporate valuations that need to be addressed as well."

      William's Answer #2

      "A divestiture is not easy, especially if it means a location is closing and people might lose their jobs. Several considerations need to be accounted for including severance, identifying who the new buyer of that location will be, and the possible benefits of divesting. Managing the transition does present a challenge, but I have extensive hands-on experience managing this process through its entirety. I've seen companies divest for many reasons, but it always comes back to the strategic focus of the company, and where they can be most profitable."

  4. 4.

    What is the highest ROI percentage you have delivered to a client?

      An excellent consultant will know exactly what they have delivered to clients in the past, and why they were able to achieve such exceptional results. Talk to the interviewer about the greatest ROI you have been able to help a client achieve. Include your thoughts on what made the project a success and assure the interviewer that you will be able to repeat that success.

      William's Answer #1

      "The highest ROI I was able to deliver to a client was a whopping 62%. Our company's standard at that time was 26% so you can see my excitement when our team was able to generate such a great result. The client did not expect such a significant return, and I attribute the success to our highly collaborative approach, excellent communication, and an exceptionally talented team. I look forward to delivering similar results to NTT DATA."

      William's Answer #2

      "Last year, my average ROI was 17%, with an industry average of 9%. I believe my success is directly related to the fact that I perform regular progress reports, ensuring my clients are fully aware of where the project is headed. Clear communication means a smoother project and top-notch results. I am excited to bring these same results to NTT DATA and your clients."

  5. 5.

    How do you assess a clients' current technology systems and solutions?

      Walk the interviewer through your process when it comes to discovering, and correctly assessing, the tech systems in place, when you take on a new client. Show that you have a process in place, are methodical, and use logic when making assessments.

      William's Answer #1

      "The first step that I take when assessing a clients' current technology is to poll the existing employees, asking them to evaluate the strengths and weaknesses of their existing hardware and software. I ask them if the technology currently affects their workflow, and which issues they identify on a regular basis. Next, if the conclusion shows that a new system is needed, I put into consideration the financial resources of the client, as well as the available timeframe. Then, I consider the tech options, weighing the pros and cons of each. Is this similar to the processes in place at NTT DATA?"

      William's Answer #2

      "Step one is always to assess what is existing, and what is working just fine. This information usually comes from polling the current employees and spending a few days in their offices to try the tech in person. Then, I tap into the support services offered by the current tech providers. If a solution is not workable from there, I will create a list of the items we need to change and start researching the best viable options."

  6. 6.

    A client wants to implement a new software system that was recommended by a different division of the same company. How do you evaluate it to ensure it's the right choice?

      It's not uncommon for many corporations with multiple locations or divisions to have different computer systems and networks that don't necessarily talk to each other. They may share a few common systems that allow them to communicate with other locations or business units to conduct business as usual. Since companies that are decentralized have systems, networks, and/or software that could differ from other locations, hiring managers will ask how you will gather information, who you will talk to, the method you will use to evaluate the new software, and how you will arrive at a decision to recommend or not recommend the software. Giving an example or short checklist of what you will cover in the evaluation process will be important.

      William's Answer #1

      "I've been in similar situations like this before, and have consulted clients on what needs to be considered before a new software implementation can take place. In a consulting engagement, a proper discovery and background must be conducted on the business. This step is absolutely critical. If you don't understand why the customer is asking you to evaluate new software for their business, you'll miss the most important part of why you are evaluating the software. My experience has shown that if you find the compelling event or pain point that's prompting them to look at a new system, you'll know if it's the right choice for them."

      William's Answer #2

      "There's a step-by-step process that I follow that yields great results when it comes to evaluating new software for a corporation or division. As mentioned earlier, a proper discovery of the business operations is critical. Let me walk you through the process I use as part of the discovery:

      1. Have the client explain the need for the software and the problems they expect it to solve for them.

      2. Ask if they have the technical expertise internally to maintain the software, or do they plan to outsource the maintenance for the software to an IT Consultant or firm.

      3. Do an assessment of their current technology infrastructure to see if they can support this new software and if they need to purchase additional hardware to run the system.

      4. Find out how many people would potentially need to be trained on the new software, starting with key personnel (Administrators/Power Users) managing the system.

      5. Provide a comparison of similar software with similar features, benefits, along with a breakdown of pricing for each software solution, and what it will cost in the long run.

      6. Ask when they want you to submit a report on your evaluation."

  7. 7.

    Tell me about your greatest work related accomplishment.

      Talking about your greatest accomplishment will give the interviewer a strong idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!

      William's Answer #1

      "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This showed me that I am able to dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."

      William's Answer #2

      "I have many accomplishments that I am very proud of. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry."

  8. 8.

    Great communication skills are critical when working as an IT Consultant. Walk me through a time when you were successful in communicating with a person that was difficult to work with, and under difficult circumstances?

      Throughout corporate America, you'll find your garden variety of different personalities from strategic thinkers, passive aggressive profiles, and of course your ego maniacs. Dealing with difficult people is an art. There's a few ways you can learn to adapt to an environment, culture and difficult circumstances without compromising the success of the project. First, start with the common issues that a difficult person will present to you. He/she will likely try to take credit for the work you completed, or blame you for missing their deadlines. An easy way to handle this is to explain that even though they blamed you, you have no ill will towards them, and actually offered to help with their project so they could get caught up. Another approach is to summarize the issue, then explain that you communicated with the other person and spent time with them to solve the problem.

      William's Answer #1

      "I've worked with all types of personalities, and have found that a diplomatic approach has worked best for me. The first thing I address with the other person is the blame game. Learning why you are blamed gets you once step closer to resolving the problem. In this case the client was having issues meeting deadlines which caused other departments to also miss their deadlines. I immediately focused on a problem, how to solve it, and started by showing my willingness to get along and help get the project back on track."

      William's Answer #2

      "It's extremely important to me to avoid getting upset or venting about the person who was difficult to work with. I had an instance where a client was rude, and verbally abusive, and didn't give me access to servers, and software that I needed to complete my work. I kept my cool and was polite the whole time. I demonstrated how they would see immediate results and a turn-around of their project if we could all work together and I could have access to certain files and folder to get my work done, and they agreed."

  9. 9.

    Malicious Software, or Malware, has many meaning and connotations. What is your definition of Malware and how would you explain it to a client?

      This is a 'set the table' question which the interviewer is using to qualify you as a valid candidate and also to determine if you and the interviewer agree on the terminology used in their business. Your answer should be a straightforward definition of the term and some additional explanation of how people in your industry use it.

      William's Answer #1

      "Malware is any type of software which is disruptive to normal computer operations. Not only can it damage your systems, but it can cause a security risk by gaining access to your systems and gather private information. Malware comes in several different forms including code, scripts, content which is malicious or other types of software. Malware is often unintentionally downloaded by authorized users on the network when they visit a website or click on a link."

      William's Answer #2

      "Malware is any malicious or intrusive software which is intended to disrupt a computer's operations by gaining control of the device or obtaining access to other software or private data. Malware comes in several different forms including a software program, malicious code, scripts which execute hidden commands or software which monitors the activity on a system. Malware can gain access to a system through unintentional actions by users who believe they are accessing legitimate websites or programs, or by bots and other automated programs which scan networks looking for areas of vulnerability."

  10. 10.

    Many companies are new to the cloud computing environment. How do you brief them about what security aspects come with a cloud?

      The interviewer is testing your knowledge of security measures associated with the cloud environment and your ability to help customers manage their company's cloud.

      Knowing how to advise NTT DATA's clients on the benefits of the cloud, specifically on security issues, will be a huge selling point for you landing the job.

      William's Answer #1

      "Cloud environments can be as secure as computing environments hosted on-premise based on two key attributes. These are Authentication and authorization, and Control of access. Authentication allows only those users who are authorized to access the resources hosted in the cloud. These include data, applications, and storage. Control of access is a system administrator tool which enables them to allow or deny access to specific users. Together, these tools provide a safe and secure cloud environment."

      William's Answer #2

      "There are two control mechanisms which keep hosted cloud compute environments safe and secure. These are Authentication and authorization, and Control of access. Authentication and authorization prevent unauthorized parties from accessing a company's data and applications. This is also known as 'Hacking." Control of access is the methodology system administrators use to provide authorization to known users. By only allowing authorized users to enter the system and then requiring them to authenticate themselves, companies can be assured their data and other computing resources are safe from theft and misuse."

  11. 11.

    Name five popular platforms for developing Blockchain applications, and your experience with any of them?

      Companies that use Blockchain to develop applications either internally or for their customers will likely be using one or more of the following Blockchain development applications, which are: Ethereum, Hyperledger, R3 Corda, Ripple, and Quorum. When a hiring manager asks you to name five Blockchain development platforms, you should highlight at least two or more that you used, and give examples of what you developed using those platforms. It should be noted that the top two are Ethereum and Hyperlogic.

      There's a good chance NTT DATA will be familiar or have used both in their environment. If you have experience with either or both, I would give examples of both from a high level unless asked to provide granular details. If you don't have experience with either of the two, talk about the ones you have used, because theoretically, they all have similar features.

      William's Answer #1

      "Yes, I'm familiar with the five popular platforms, which are Ethereum, Hyperledger, R3 Corda, Ripple, and Quorum. I have worked extensively with Ethereum and Hyperledger, and have a high confidence level developing with both tools. I like Ethereum because it provides robust functionality and flexibility across multiple industry use cases. Since its widespread adoption in larger enterprises, I have found that being a public platform designed for mass consumption has helped its popularity. Hyperledger is also a great development tool and comes in a close 2nd for me. It's very popular in the Blockchain development community because it's used and supported across Finance, Banking, IoT, Manufacturing and Supply Chain industries. I also like the fact that it's hosted on a Linux operating system and that its open source as well."

      William's Answer #2

      "Working with several Blockchain development platforms has been exciting for me, and I enjoy developing in the Blockchain ecosystem. I am indeed familiar with the five popular platforms, and have used Ethereum, Hyperledger, and R3 Corda, in a development environment, and have also been exposed to the other two which are Ripple and Quorum. I like what all of them bring to the table in terms of unique value and development capabilities. I find working with R3 Corda, Ripple and Quorum rewarding because their core features revolve around financial services and transaction-based activities which is the industry I work in."

  12. 12.

    In Real Estate, timing is everything. How do you determine priorities when you have multiple projects due?

      When you feel torn between multiple projects or tasks, how do you decide which one needs your attention the most? Assure the interviewer that you can be diligent when it comes to assessing your priorities.

      William's Answer #1

      "I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require an additional commitment of hours from me. Never have I under delivered on a deadline."

      William's Answer #2

      "I determine priorities based on project value and receptiveness of my client. The most engaged clients generally get my attention and the fastest turnaround."

  13. 13.

    We're a company of innovative thinkers; we rely upon our innovative thinking to solve client problems. Tell me about a time when you came up with a breakthrough idea that was not obvious to others. Describe your idea and how you developed it?

      Innovation is the cornerstone of any successful company. If you show me a highly successful company, I will show you people within that company that were innovative thinkers. Great examples are Steve Jobs from Apple, Bill gates from Microsoft, and Jeff Bezos of Amazon just to name a few. The hiring manager is posing this as a two-part question to see if your response is clear, concise, and related to the question. Stay on point with your response, because that's what they're looking for. Think about this question for a minute to dissect what they are asking. They are a company of innovators.....which means, will you fit into their culture and be able to come up with ideas that will be innovative. They will be listening attentively to how you articulate your message about your breakthrough idea. Walk them through how you came up with the idea, what your thought process was, how you got approval to move forward, and how you executed on the idea.

      William's Answer #1

      "I've always considered myself an Outside the Box thinker. Settling for the norm has never been my working style. I always work with the expectation that my idea will serve many purposes, and bring value to our customers. One example is when I came up with an idea to train the trainer at multiple locations via remote video conferencing. This idea was well received, and was implemented at over 50 locations worldwide. I came up with the idea because I was responsible for training multiple divisions and didn't have the budget to fly everyone in from multiple locations for the training sessions."

      William's Answer #2

      "I was working on implementing a friendlier looking graphical user interface solution for a financial services client. The inspiration came from the feedback I received from people at the client site complaining about processing transactions on a mainframe computer that wasn't much fun to work with or look at. They were used to the dreaded Green Screen on a mainframe, but my solution had a Windows look and feel which they liked quite a lot."

  14. 14.

    What questions do you have for me about NTT DATA?

      It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

      Here are some sample questions:

      - When would you like to have this position filled?
      - How long has this role been vacant?
      - Is this a replacement search or a newly created role?
      - What is your favorite part about working here?
      - What is the company's primary goal for this position in the next 12 months?
      - Is there anything from my background and experience that I can clarify for you?
      - What do you see as the most significant change in this industry over the past three years?
      - Is there any reason why you would not hire me?

      William's Answer

      "Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"

  15. 15.

    Describe a situation where a project you were managing failed. What did you learn about this failure, and were you able to salvage or turn it around?

      As much as we don't like to think about it, sometimes projects fail, and in some cases for reasons beyond our control. Hiring managers realize things do go wrong and projects have to get back on track and show a successful outcome quickly. The more complex the project, the higher the chances are that the project might fail. This question focuses on your ability to bounce back from failure, and what you did to turn it around. Give some thought as to how you might explain why the project failed, and outline the steps you took to turn it around. It is important to list what exactly happened, what lessons were learned, and what you do now to safeguard future projects from failure.

      William's Answer #1

      "I was a consultant managing a project with five other team members, and our goal was to develop a loan application app to qualify a buyer for a mortgage. I noticed that we were not able to meet deadlines or present mock designs of the app when the client requested it. I later found several flaws in our methodology and approach which led to delays and cost over-runs. I had to take a step back a re-evaluate exactly what went wrong, and quickly make corrections. Here's what I did to turn it around, and the educational journey it took me through.

      1.) Take a step back and evaluate how you arrived at this point
      2.) Temporarily stop the project
      3.) Figure out why the project is failing
      4.) Set up a turn-around (war) room
      5.) Draft an agenda to go over findings, from quantitative reports to team member interviews
      6.) Re-assignment of team member tasks and roles
      7.) Gather all notes and project collateral
      8.) Set clear objectives, and ask each team member to provide you a work list with specific tasks they are responsible for on the project, and their understanding of the team goals"

      William's Answer #2

      "A failed project can be humbling, and eye-opening at the same time. If not managed and executed properly, it can go horribly wrong. That's why when I put together a team for a project; I religiously follow a methodology that works flawlessly. I've learned to become good at this methodology after a failed project a few years ago. It also made me good at spotting where projects go wrong, and where I needed to make immediate changes. Let me break down what I learned about the failed project, and what I did to turn it around:

      1.) What did I learn from the process
      2.) How did it affect me and the team
      3.) What were the key issues that caused the failure
      4.) I found that the key issues were.....Complexity, External Influence, Financial, Organizational, Technology, and Scheduling"

  16. 16.

    At NTT DATA we deal with sensitive and confidential client information. Are you willing to complete a full background check?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  17. 17.

    At NTT DATA we seek to hire those with a passion for the IT industry. How do you stay up to date on industry changes and current events?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  18. 18.

    As I understand it, the network is the most vulnerable part of a company's IT infrastructure. What is your opinion of this and how would you define the threat and risk to a company in terms of network security?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  19. 19.

    The way we approach clients in our business is we identify client needs and recommend solutions to their needs. Tell me about a time when your knowledge and expertise allowed you to make a recommendation to resolve a problem or address a pain point?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  20. 20.

    Have you worked on application development projects, if so what technologies have you used, and what was your specific role on those projects?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  21. 21.

    What is your opinion on why Blockchain has become so popular, and where do you see it in five years?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  22. 22.

    IT projects rely on teams and each other to succeed. Describe a scenario were you lead your team to a successful outcome?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  23. 23.

    Since you are interviewing for a position in which you will make recommendations to customers about protecting their company's network, I'm curious about what you do to protect your own network at home.

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  24. 24.

    Listening to our clients is absolutely essential to understanding their business and technology needs. Tell me about a time when you're listening skills helped exceed their expectations in the delivery of the project?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  25. 25.

    How do you see edge computing working alongside artificial intelligence, and the challenges it presents?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  26. 26.

    Do you consider yourself to be more creative or analytical minded?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.
  27. 27.

    The most successful Real Estate agents are highly motivated. What motivates you?

      View All 27 NTT DATA Answers
      Sign up to access our library of 50,000+ Answers,
      plus coaches for one-on-one support, so you can interview more confidently.