QUESTION 22 OF 34

Give me an example of a time when you went above and beyond.

Marriott has a reputation for taking great care of its guests. The interviewer needs to know that you can do more than just the bare minimum. Show that you can react appropriately when the need to exceed expectations arises. Be enthusiastic about your willingness to do so.

"Last week, I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."

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Marriott Mock Interview

Give me an example of a time when you went above and beyond.

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34 Marriott Interview Questions & Answers