Practice 34 Marriott interview questions covering guest service, hospitality values, and operational excellence.
Question 18 of 34
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
In the hospitality industry, most front-of-the-house employees who come in direct contact with guests need to have strong communication skills. The interviewer knows that this is necessary and wants to get a feel on how good a communicator you are. Reassure the hiring manager that you are capable of presenting yourself professionally and talking with guests. This is an excellent opportunity for you to shine!

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"I feel that I am an effective communicator with guests and teammates. I smile and try to put my customers at ease as I seek to meet their needs. On occasion, I have times when I am not as clear as I would like to be, but I do try to recognize when those moments happen."

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Written by James McMechan
34 Questions & Answers • Marriott

By James

By James