How to Answer: Effective communication is an essential part of great team work. Share with me some things you do to communicate with others.
Advice and answer examples written specifically for a Marriott job interview.
4. Effective communication is an essential part of great team work. Share with me some things you do to communicate with others.
How to Answer
In the hospitality industry, most front-of-the-house employees who come in direct contact with guests need to have strong communication skills. The interviewer knows that this is necessary and wants to get a feel on how good a communicator you are. Reassure the hiring manager that you are capable of presenting yourself professionally and talking with guests. This is an excellent opportunity for you to shine!
Written by James McMechan on September 27th, 2021
1st Answer Example
"I feel that I am an effective communicator with guests and teammates. I smile and try to put my customers at ease as I seek to meet their needs. On occasion, I have times when I am not as clear as I would like to be, but I do try to recognize when those moments happen."
Written by James McMechan on September 27th, 2021
2nd Answer Example
"I will rate myself an eight because I value communication, but, just like most people, I have things to learn. Some ways that I ensure clear communication are by utilizing multiple methods of delivering messages, and I give ample time for questions before implementing changes."
Written by James McMechan on September 27th, 2021