34 Marriott Interview Questions & Answers

01 Marriott International is the largest hotel chain in the world. How much do you know about who we are and what we do? DILIGENCE

02 At Marriott we have many strong competitors. In your opinion, how do we stand out from the crowd? DILIGENCE

03 At Marriott we prefer to hire those with a business, hospitality, or tourism related diploma or degree. Walk me through your post-secondary education. How has it prepared you for this role? EDUCATION

04 The internet is constantly changing the conversation between Marriott and our customers. What are your thoughts on the use of social media marketing platforms such as Facebook, Twitter, and Instagram? CREATIVE THINKING

05 Are you currently interviewing with any direct competitors of Marriott? DIRECT

06 At Marriott we put our customers needs first. What is your customer service philosophy? CUSTOMER SERVICE

07 At Marriott there are many internal growth opportunities. What does your ideal career path with Marriott look like? CAREER GOALS

08 Working in hospitality can be a thankless job with lots of stress and long hours. What motivates you to be involved in working for Marriott even on the more challenging days? COMPATIBILITY

09 At Marriott many of our positions require you to wear a uniform to work. Are there any issues that would prevent you from doing so? COMPATIBILITY

10 Because of the nature of our business, we will ask to conduct a complete background check before hiring you at Marriott. Are there any issues that might hinder you from doing so? COMPATIBILITY

11 Due to the nature of our business at Marriott, your priorities can change on a dime. Are you able to change focus quickly or does this bother you? BEHAVIORAL

12 Tell me about your exposure to hospitality related software and technology. EXPERIENCE

13 This position will require you to work with employees and supervisors of other departments. Share with me an experience when you had to work with someone from a different area than your own. TEAMWORK

14 Tell me about a time when you made a suggestion requesting change in an organization. CREATIVE THINKING

15 What is the most competitive work situation you have experienced? EXPERIENCE

16 Marriott offers educational programs for employees. How open are you to being cross-trained in another department should that be asked of you? TEAMWORK

17 Who would you say inspires you and why? DISCOVERY

18 Effective communication is an essential part of great team work. Share with me some things you do to communicate with others. COMMUNICATION

19 When have you worked amongst a diverse group of people? DIVERSITY

20 How do you like to encourage ideas in others? LEADERSHIP

21 Marriott is a company dedicated to safety. What might you do if you discovered an unsafe condition? TRUST

22 Give me an example of a time when you went above and beyond. CUSTOMER SERVICE

23 List three words that best describe you and tell me why you chose them. DISCOVERY

24 Marriott International believes in promoting a healthy life/work balance. What are some things that you do to leave the stress of work behind when you are not on the clock? DISCOVERY

25 What would you do if a guest arrived, found out we had oversold, and that we did not have any rooms? CUSTOMER SERVICE

26 Marriott believes in corporate responsibility by trying to help causes in our local community. What charities or causes do you support and why? DISCOVERY

27 Do you have any questions about the position that you would like to ask me? DIRECT

28 Tell me about a time when you had to encourage a fellow team member. How was your encouragement received? TEAMWORK

29 Marriott offers a very competitive compensation plan. What are your salary expectations? SALARY

30 Why should we hire you? DIRECT

31 Where do you see yourself five years from now? CAREER GOALS

32 What is your current benefits package? SALARY

33 What is your definition of hospitality? COMPATIBILITY

34 Our rewards program for guests is Marriott Bonvoy. How familiar are you with the program? COMPATIBILITY

Marriott Mock Interview

What is your current benefits package?

34 Marriott Interview Questions & Answers