Marriott Mock Interview
Practice 34 Marriott interview questions covering guest service, hospitality values, and operational excellence.
Question 14 of 34
Tell me about a time when you made a suggestion requesting change in an organization.
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
Marriott loves to seek new ways of providing services their guests need. This necessitates a culture of change and flexibility. The interviewer needs to know that you can recognize when change is required and be confident enough to present that to your organization. Talk to the interviewer about a time when you were able to suggest a change in the workplace. Be confident as you share.
James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"Last year when I was managing front-of-house, I noticed a pretty solid opportunity for us to coordinate with a local spa to provide our guests with this service. We worked with the owner of the business to provide transportation and discount pricing. In addition, a special advertisement was printed and placed in each welcome packet. I created a presentation and gave it to my manager, who took it to upper management. The changes were implemented, and I was very proud of the suggestion that I made."
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