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Top 30 Lowes Customer Service Associate Interview Questions
Question 1 of 32
This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?
List of Lowes Interview Questions
  1. This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?
  2. Lowes puts customer service first. How do you ensure that you always put the customers' needs first?
  3. What do you know about Lowes? Why do you want to work for us?
  4. At Lowes we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?
  5. We have a strong employee honesty program in place at Lowes to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?
  6. In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?
  7. This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?
  8. In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?
  9. At Lowes we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?
  10. Tell me 3 qualities you possess that make you a strong fit for this position with Lowes.
  11. Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?
  12. In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?
  13. You will be responsible for a large amount of cash and valuable merchandise at Lowes. What would your most recent employer say about your character and honesty?
  14. Have you researched our company values? What makes you the best candidate for Lowes?
  15. Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?
  16. At Lowes we like to hire strong achievers. Give me an example of a time when you went above and beyond.
  17. How do you like to be recognized for your accomplishments?
  18. Tell me about a time when you made a suggestion requesting change in an organization.
  19. What is the most competitive work situation you have experienced? How did you handle it? What was the result?
  20. Why is this job with Lowes right for you at this time in your career?
  21. What type of manager brings out the best in you?
  22. How do you handle a situation where your supervisor does not properly communicate information to you?
  23. Personality fit is important to us at Lowes. How would you describe your personality?
  24. What type of work environment do you dislike working in?
  25. We need reliable people on our team at Lowes. How many days were you absent from work last year?
  26. Describe to me your ideal employer.
  27. How can Lowes motivate you on the job?
  28. What are your salary expectations?
  29. How do you feel about performance incentives?
  30. What do you hope to learn from this job at Lowes?
  31. Do you have reliable transportation?
  32. What questions do you have about working for Lowes?
Professional answers by:
Contributing Author
Rachelle Enns
Lowes Information
Lowes is headquartered in Mooresville, NC. The company has been in operation since 1946 and has yearly revenues of 50.5 Billion with approximately 165,000 employees. Lowes is a publicly traded company, trading under the symbol LOW. Follow Lowes on Twitter at @Lowes. Read about the company culture, corporate mission, and discover any job openings at Lowes, by visiting their Career Page. If you need help finding more information about Lowes, visit their Website.
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