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Top 35 Menards Interview Questions

Question 1 of 37
Why should we not hire you?
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Question 2 of 37
How well do you handle customer complaints?
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How to Answer
By listening! Every customer complaint should generate your full interest. Listen to the customer, then analyze the situation. See how you can help the customer after the complaint. You want them leaving Menards happy, and coming back.
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Question 3 of 37
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
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How to Answer
Think about the times you have helped a friend achieve their goal. You may have run a few miles with them each day in preparation for a 10k. You might have stayed up late at night reviewing flashcards for a big test the next day. Or, maybe you watched a family. Aslo, talk about any home improvement projects you helped your friend complete!
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Question 4 of 37
Why do you want to work in retail?
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How to Answer
Working in retail can definitely be a challenging experience. Knowing what a career in retail is, and what to expect, before your job interview is a huge plus. Example, customer service skills are very important. Demonstrate to the interviewer that you have the patience and positive attitude to work in a retail environment. Also, you love helping others! You are thrilled to share your home improvement knowledge with all patrons. Tell the interviewer, you enjoy being on your feet! You can't imagine what it would be like to have a desk job, and you love the daily interactions with new people.
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Question 5 of 37
Tell me about a time when you went above and beyond for customer service?
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How to Answer
Talking about a time when you calmed an upset customer can be a great example for this question. Be ready to talk about the time you went above and beyond with handling a customer complaint. Explain how you personally listened to every word the customer had to say. Next, describe how you apologized to the customer with a calm voice and sincere heart. Finally, be sure to tell the interviewer what solution you offered the customer. Perhaps you did not charge them for a meal if it was in a restaurant. Maybe you offered a new dish for them to try. Be sure to close with how happy the customer was when they left!

Or, you may approach the question with something you have done during the normal course of the day to go above and beyond for your customers. For example, if you work at a grocery store, you might share that you walk the customers out to their car when customer levels allow and assist them with loading the groceries into their car.
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Question 6 of 37
What are some of your weaknesses?
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Question 7 of 37
Have you ever worked on a house before? What was your project?
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Question 8 of 37
If you found a twenty dollar bill in the parking lot, what would you do?
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Question 9 of 37
Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
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Question 10 of 37
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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Question 11 of 37
Tell me about a time when you had to be a leader. How was the outcome?
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Question 12 of 37
Where do you see yourself in the Menards organization in two years?
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Question 13 of 37
How do you define good customer service?
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Question 14 of 37
How many stores do we have at Menards?
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Question 15 of 37
What steps do you take to solve a problem?
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Question 16 of 37
What makes an ideal employee for this position?
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Question 17 of 37
What to you makes Menards better than Home Depot and Lowes?
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Question 18 of 37
How well would you say you know our departments and what we sell?
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Question 19 of 37
Do you shop at Menards?
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Question 20 of 37
You have been out of work for a while, what have you been doing?
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Question 21 of 37
What do you know about Tools?
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Question 22 of 37
Tell me about a time when you had to work with someone you didn't get along with?
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Question 23 of 37
How do you think you can work in a team environment here at Menards?
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Question 24 of 37
If you find a problem going on with two different employees, what would you do?
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Question 25 of 37
When was the last time you contributed to a team effort and what was your role?
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Question 26 of 37
Why do you feel you will be better suited for this job than the rest of the applicants?
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Question 27 of 37
What is your best personal trait?
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Question 28 of 37
Do you prefer working in a team environment or alone?
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Question 29 of 37
Tell me about your experience in working in retail?
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Question 30 of 37
What do you know about working in retail?
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Question 31 of 37
Describe a time when you disliked company rules in your last job?
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Question 32 of 37
Describe a time when you had to sacrifice quality to complete a job?
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Question 33 of 37
How do you expect to make a difference at Menards?
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Question 34 of 37
What would you do if a coworker asked you to help them steal?
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Question 35 of 37
How would you deal with an angry customer while you were busy completing tasks?
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Question 36 of 37
Name your three best qualities?
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Question 37 of 37
Why do you want to work at Menards?
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About Menards

Menards Inc. is a home improvement super center with more than 180 stores located throughout the upper midwest region of the United States, with stores in Wisconsin, Minnesota, Iowa, Illinois, Nebraska, North Dakota, South Dakota, Indiana and Michigan. The Company primarily sells home improvement and construction supplies, including decking, power tools, paint, flooring, appliances, lighting collections, bathroom and kitchen fixtures and yard and garden tools. It also carries a variety of house design plans to create single-story, two-story, split level/duplex and vacation homes.

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