How to Answer: At JCPenney we like to hire strong achievers. Give me an example of a time when you went above and beyond.
Advice and answer examples written specifically for a JCPenney job interview.
1. At JCPenney we like to hire strong achievers. Give me an example of a time when you went above and beyond.
How to Answer
Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. We're looking for employees who display a willingness to step up to a challenge. Talk to the interviewer about a time you went beyond the call of duty for your customers, coworkers, or supervisors.
Written by Jordan Henry on August 13th, 2018
1st Answer Example
"At my last job, I had an idea about how we could standardize and organize the stockroom so that things moved more efficiently. One week, I spent my evenings after work coming up with a solid plan that I thought I could implement in the course of one shift, and then I took my idea and plan to my manager. She thought the idea was a good one, so I asked if I could use one of my upcoming shifts to put my plan into action and she agreed. After that, things moved much more efficiently in the stock room, and my coworkers were really appreciative of how much easier it was to find everything they were looking for. It allowed us to spend more time focusing on what our customers needed on the sales floor."
Written by Jordan Henry on August 13th, 2018
2nd Answer Example
"Just yesterday I had a customer make a purchase, and I noticed that she was struggling with her bags. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her out to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day."
Written by Jordan Henry