Master 30 GroupM interview questions covering media strategy, client management, and data-driven planning.
Question 27 of 30
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Rachel Marcelle is a full desk recruiter and career blogger whose passion is helping others reach their goals.
The purpose of this question is to find out what your technique is for selling additional services, or upselling. You should able to sell other services without making your core product sound incomplete, and at the same time make the customer understand that they'll miss an opportunity to maximize results without them. Your answer should incorporate sales strategy and demonstrate your knowledge of audience targeting tools.

Rachel Marcelle is a full desk recruiter and career blogger whose passion is helping others reach their goals.
"I would convince my customer that they should use our audience targeting service by explaining that when planning for ad campaigns, their message reaching the right audience will make the difference between good and excellent results. I would ask my customer what their current method for audience targeting is. Their answer will help me understand if they already have an audience planning process, ideal customer profiles, audience segments, user interest insights, and how they pivot on their data. I'll listen for areas where they can improve. Afterward, I'll explain that there are even more ways to enhance their strategy. With data, they'll see how our tools can make their performance exceed expectations."

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Written by Rachelle Enns
30 Questions & Answers • GroupM

By Rachelle

By Rachelle