"I noticed my peer was really struggling with her communication with a professor. He would get very anxious and even out of breath when he told me about what was happening. One of the times that he was venting to me, I listened but then asked a few more open-ended questions to probe deeper and try and learn the root cause. Through my questions and recommendations, my peer was able to think of a few different strategies to try when communicating with our professor in the future. The power of actively listening and asking questions is very powerful."

"We had bi-weekly team meetings and did a lot of brainstorming during that time. One of my colleagues came across as really negative and would quickly shoot down people's ideas. This really deflated the energy in the team. I asked him to go for a walk with me, and I told him how his behavior was perceived. This feedback caught him off guard. However, because we were walking and our bodies were moving, it helped him to calm down and hear me. In the end, he thanked me for pulling him aside and talking to him about it, and I could tell at the next meeting that he came with a different and more open attitude."