CTA Mock Interview
Practice 30 CTA interview questions covering transit operations, customer service, and Chicago's public transportation system.
Question 5 of 30
What do you know about CTA and the people we serve every day?
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Example Answer
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
It is imperative to the interviewer that you show excitement for the job. Part of this excitement is engagement in the interview process. Essentially; that means coming well-prepared and well-researched. Imagine going on a first date, and they know nothing about you? That's how offended an interviewer would be if you knew nothing about their company before attending an interview. Perform research on CTA through a search engine and their website. Check out any awards they may have received, any news surrounding growth and infrastructure development, and of course, check out employee and customer reviews. You should know around how many people they serve every day, how long they have been in business and other key talking notes.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I know that CTA has been around since (enter year), and that you serve around (#) passengers per year. The reviews that I have read from customers consistently say that they appreciate the ease of use and affordable transit passes. Other compliments online included mentions of your clean environment and helpful staff. "
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have been a passenger of CTA for four years now, taking the train everywhere I go. My first-hand experience tells me that you serve thousands a day that are getting to work, school, and their extracurricular activities. You serve passengers from all walks of life, and all ages. I especially appreciate that you (mention a recent award, innovation, or mention in the news)."
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Anonymous Answer
I know CTA is a big company that serves transportation for thousands of people every day. This company was founded in October 1947 The service is excellent. I know it is the second system of transportation in United States. I Know CTA serves different passengers; everyday students, workers, seniors, etc.
Cindy's Feedback
It sounds like you've done your research! Good job! Add a sentence at the end that connects what CTA does with your skillset. How will you contribute to what they do?
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