CTA Mock Interview
Practice 30 CTA interview questions covering transit operations, customer service, and Chicago's public transportation system.
Question 7 of 30
Have you been a regular passenger of CTA? If so, what has been your experience? What did we do well, and what can we improve?
How to Answer
Example Answer
Example Answer 2
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The hiring authority would like to know what your experiences have been with CTA and if you have any suggestions for improvement; or, any compliments for them! If you do have ideas for improvement, keep in mind that this is not an opportunity to reinvent the wheel. You want to avoid sounding critical or coming up with a multitude of ways that you will 'save' the company. Give an honest and engaging overview of your experience with CTA. Remember to keep your tone positive!
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When I was younger and did not have a car, I relied on CTA for all of my transportation needs. I loved riding the train because I was able to get my school work done while on my commute, people watch, or relax. My experience was always positive, as the trains felt clean and safe. Security and emergency help was always nearby and the trains nearly always on time."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have used public transit to get me to special events where parking is limited. I found CTA transportation to be clean and reliable. My only recommendation, from what I hear from friends and family who take public transit, is that it would be great to have passes go digital. This way they can pre-pay with a credit card and show proof of purchase through their mobile device, rather than keeping track of a paper ticket."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
When I came to Chicago I used public transportation and I notice a big difference from the country I came from. I was impressed with the gray quality and good service. The buses and trains are always clean and safe for the customers. I like to use the train when I go downtown, I feel relax and safe.
Cindy's Feedback
Good! Expand a bit on each of your points. For example, you begin to discuss how public transportation makes a big difference. Is that because there's less pollution and cars? This would be an important part of the CTA's mission and it would impress the interviewer to hear how you observed the mission in action.
Unlock All 30 CTA Questions
Prepare for questions about safety protocols, union environments, and serving diverse riders.
Get StartedJump to Question