CTA Mock Interview
Practice 30 CTA interview questions covering transit operations, customer service, and Chicago's public transportation system.
Question 1 of 30
At CTA we strive to be the best transit agency in the world. How will you contribute to this goal?
How to Answer
Example Answer
Example Answer 2
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The hiring authority wants to know that you understand and respect their goals as a company while bringing the enthusiasm required to succeed in your role. When everyone works towards one common goal, extraordinary things can happen! Discuss what you know they do best, and how you will contribute.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
" While preparing for this interview, I read that your mission statement is to (insert company statement). I will help you to achieve this by (list three actions that you would take). It's important to me that my company be successful and gain positive customer reviews since my livelihood also depends on these factors. I take pride in my work and appreciate that CTA does the same."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I plan to contribute to your goal of being the best transit agency in the world by being an engaged employee, keeping myself trained on the latest news and approaches in the industry, and continually seeking out ways to make the passenger experience more enjoyable. Many people spend hours a day commuting on CTA trains, so it's important that I acknowledge this, and make their experience exceptional every time."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
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Anonymous Answer
I know the CTA is a company that offers the best transportation services in Chicago and the most important things are safety and satisfaction at your customers. If you hire me I can contribute to offer my best service. I will contribute to learning more about the industry to keep the passenger happy and safe at all times.
Cindy's Feedback
Good start! Here's a revision that connects the company's goals and your experience.
"The CTA prioritizes safety and customer satisfaction. My experience [put title here] has provided me with the background to contribute to both of these goals. I have [X years] of customer service experience and eagerness to learn the CTAs safety protocols."
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