Practice 30 CTA interview questions covering transit operations, customer service, and Chicago's public transportation system.
Question 20 of 30
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Answering a scale of 1-10 is a simple way for the interviewer to assess your current knowledge level. If you are interviewing for a role with public transit, it is essential that you have a solid understanding of how the city operates in terms of roads and infrastructure. You could give your response while also putting a spotlight on how long you have lived in the area, for instance. And, if you are new to the area that is okay too! Be honest about your lack of knowledge in this area; however, focus on the positive by highlighting your dedication to learning.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I grew up in this city and have seen it grow from a mere 400K people to 1.2M over the past decade. I would say that I am a 9 out of 10 when it comes to my understanding of the transit, roads, and infrastructure. Things are always changing, as we continue to develop our rural and urban areas."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I recently moved here and am very excited to get to know this vibrant city! I have been studying Google maps in preparation for a position within public transit, and will continue to do so until I can confidently say that my knowledge of this city is a 10/10!"

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Anonymous Answer
I have been living in this city for more than 20 years. I think 8 of 10. Often roads and infrastructure change.

Cindy's Feedback
Good! Can you describe in more detail what you know about the city's infrastructure or map? Are you very familiar with certain areas?
Prepare for questions about safety protocols, union environments, and serving diverse riders.
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Written by Rachelle Enns
30 Questions & Answers • CTA

By Rachelle

By Rachelle