Practice 30 CTA interview questions covering transit operations, customer service, and Chicago's public transportation system.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Any risks in this role will be outlined in the CTA job posting and role description. With that said, the interviewer still wants to double check that you are aware of the potential risks in this role. Assure the hiring authority that you are prepared to put safety first in your new position. If you have worked jobs with similar threats in the past, be sure to mention this and how you expertly handled the potential risks.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have read your job posting and description thoroughly and am very aware of the potential risks. In my current position, I work outside in all weather conditions, often at risk for extreme situations. I take my safety training seriously and am confident in my ability to react quickly and appropriately to any dangerous situation."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am keen when it comes to my training and putting safety first. Rest assured, I am aware of the risks in this role, and will do everything it takes to ensure my safety, the safety of CTA passengers, and the well-being of my coworkers."

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Anonymous Answer
Yes, I am. I work outside. I can handle every weather condition. I know this job is different than I do now but I know with the safety training that you provide I will be ready to handle any situation and I'll do everything to keep my passengers safe.

Cindy's Feedback
Ok, good start. The fact that your current or past roles are different should not be a barrier to crafting a good answer that convinces the interviewer that you can do the job well. Take a look at the example below which turns a potential negative (not having the exact same experience) into a positive (the history you draw on proves you'll succeed in the job).
"Yes, I can work in any weather condition. I enjoy new learning experiences and applying them in challenging situations. I learn quickly and I am also looking forward to taking the training courses you offer and to maintaining customer safety."
Prepare for questions about safety protocols, union environments, and serving diverse riders.
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Written by Rachelle Enns
30 Questions & Answers • CTA

By Rachelle

By Rachelle