Kevin's Feedback

It's good that you mention your exposure to Bunnings as a customer. However, you don't touch on any specifics, other than being a customer and having an impression of it being a fun environment.

Whenever an interviewer is sifting through the applicant pool, they aiming to recruit the best of the best. Usually, those individuals have done their thorough homework on the company, their mission, and their core values. They embrace the culture of the brand, and to a degree, embody it. In order to convey this, an applicant must have a deeper understanding of what it is about their brand that specifically shapes that work culture into a fun environment, and how they deliver that customer experience which makes it a fun atmosphere to shop. Consider this when formulating your answer.

I am a regular shopper at Bunnings. What I’ve observed from my experience there is that Bunnings Warehouse stays true to their mission statement; Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Wow, right? Every word of that rings true from my experience as a customer. I’ve always believed that happy workers make for a more collaborative and engaging work culture. When engaging with the public or with their customers, that positive working experience translates into a WOW customer experience. Not all businesses master this, though it’s tragic that they don’t. The secret to the success of a brand is in the brand staying true to itself. So, it is this success, and the fact that Bunnings stays true to their word, which is the surest sign of their integrity. So, all of these reasons are what drew me to pursue this opportunity.