Bunnings Warehouse Mock Interview
Practice 35 Bunnings Warehouse interview questions covering customer service, product knowledge, and teamwork in retail.
Question 18 of 35
Tell me about a time you made a suggestion requesting a change in an organization.
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Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
The most successful organizations are always improving and adapting to better serve their customers. Bunnings Warehouse is no exception. Consider if you can recognize when change is required and be confident enough to present it. Discuss how you diplomatically approach your superiors when making suggestions for change. The interviewer is interested in knowing whether you ask questions before making a suggestion or if you proceed with presumption. One must first determine why things are the way they are or whether such changes have been attempted in the past before exploring solutions.
Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"Last year, while managing our weekend shift, I noticed a pretty solid opportunity to save on overtime hours. I created a presentation and gave it to my manager, who took it to upper management. The changes were implemented, and I was very proud of my suggestion."
Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"When I began my most recent job at a family-run business, the owners operated based on trust and didn't have a loss prevention plan. I suggested we install a couple of cameras inside the store to deter anyone from stealing. So far, we have seen a 56% decline in the overall loss."
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Anonymous Answer
The most recent suggestion I made to my boss about an organization problem would be the attendance of another worker to work another night. I work by myself on some nights and every second week, one shift will take a single person too long of shift and it would be beneficial for everyone if another worker could attend and help out to finish the job quicker.
Rachelle's Feedback
You're off to a good start! I recommend sticking closely to the STAR answer method for this response:
1) Situation: The background information an interviewer needs to make sense of your story.
2) Task: Continuing to set the stage, you then give the interviewer an idea of your role and responsibilities in this specific story.
3) Action: Next, you offer a detailed description of the steps you took to tackle the situation.
4) Result: Last, you talk about the specific achievements and outcomes that resulted from your actions.
When you frame an open-ended response using the STAR method, it helps you to keep your thoughts on track while allowing your interviewer to follow along easily. This method will also ensure that you provide enough detail for your story to have an impact.
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