American Express Mock Interview
Master 35 American Express interview questions covering service excellence, financial products, and customer relationship building.
Question 35 of 35
What does leadership mean to you?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The interviewer wants to assess what kind of a leader you are or what you perceive effective leadership as being. This will not only clue them into how you deal with those in positions of authority. It will also inform them on how responsible you would be in a leadership position.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
American Express prides itself on inclusion, teamwork, diversity, and equality. Customize your answer to these qualities. Leadership should be viewed less as a position of power and more so a position of responsibility.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Steer clear of us versus them statements. Avoid any elitist perspectives. If not in a leadership position, describe the qualities you find most admirable.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Leadership should be altruistic. We should never seek it out, it should be earned. In my leadership roles, I've always said to my staff that I don't consider myself any better than any of them. We're all equals. The only difference is that I have more responsibilities, a different pay grade, and a different function on the team. Inside and outside of work, we're all people, all equal."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Everyone has different talents and skills they bring to the team. A person in a leadership role is using their talents to direct, navigate, and coach. It's a job. But we're all on the same team."
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