How to Answer: Why do you want to work for Amazon as a Virtual Customer Service Associate?
Advice and answer examples written specifically for an Amazon job interview.
1. Why do you want to work for Amazon as a Virtual Customer Service Associate?
How to Answer
Common interview questions like this one often result in cliche interview answers. If you want to stand out from other candidates, take the time to create unique responses that will capture your interviewer's attention. One example of a cliche response is, 'I want to work here because this is my dream job.' The problem with a response like this is, although it's enthusiastic, it's also vague. Also, an answer like this focuses only on you and fails to show your genuine interest in working for Amazon.
While your passion and excitement for the job are essential, it's always good to have some solid facts ready about why you want this specific opportunity. Amazon receives thousands of job applications a day. If you are lucky enough to land an interview, show an effort by researching the opportunity and building a clear understanding of why hiring you is a mutually beneficial decision.
Answer Example
"I want to work for Amazon for many reasons; however, the most personal and compelling are my love for virtual customer service and the fact that I admire the company's approach to being 'customer-obsessed.' I have spent time researching and getting to know Amazon and its unique culture. During my research, I read an article where Jeff Bezos was quoted to say that he sees customers as guests to a party and Amazon is the host. I really liked this analogy because it's more than just a saying. Amazon truly makes it comfortable and fun to shop online, and I look forward to being a part of that. This partnership would be mutually beneficial in the sense that I already have two years of experience as a virtual assistant where I actively problem-solve and succeed in an ambiguous environment every day. Should you choose to hire me, I will contribute to Amazon's customer-centric approach by being friendly, empathetic, and actively listening to our customers. I will be independent, trustworthy, and will react appropriately to problems by presenting solutions that make the customer feel like a valued guest of Amazon."