Amazon Product Managers are accountable to a variety of individuals. Although you may not always be on the same page with your leaders 100% of the time, the interviewer wants to know that you handle any disagreements with the utmost respect and professionalism. Getting along well with others puts you in a favorable position because it shows your desire to collaborate and highlights your ability to problem solve and produce excellent results, despite a challenging situation.

In your current position, you may have a great relationship with the people you report to. However, there will be times where you don't see eye to eye. Think of a conflict or disagreement you had with your manager, and you responded well, stated your stance very clearly, and perhaps even persuaded the manager to approach the situation from your perspective.

When asked a 'Tell us about a time...' question, it's important to remember that the interviewer is looking for a specific story-based example that highlights your behavior in challenging situations. Using the STAR interview method (Situation, Task, Action, Result), you can form a story-based response that the interviewer can follow with ease.

- Situation: Set the stage with the background information the interviewer needs to make sense of your story.
- Task: Continuing to set the stage, give the interviewer an idea of your role and responsibilities in this story.
- Action: Next, offer a detailed description of the steps you took to express your point of view with your manager.
- Result: Last, talk about the specific outcomes that resulted from your actions.

When forming your response, remember that one of Amazon's Leadership Principles is to 'Have Backbone; Disagree and Commit. Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.'