"(Situation & Task) Three months ago I joined a highly competitive inside sales team at Company XYZ. When I first started, I was given a portfolio containing a handful of existing clients and warm leads. I was instructed to grow the portfolio by nurturing existing accounts and developing new business through the provided leads. When I first inspected my portfolio, I realized that over 70% of the quarterly sales came from one client. However, this client put their account on a temporary hold due to internal restructuring. This event caused a major struggle for me since I was instructed to hit my sales targets, yet I had very few active client dollars. I was in real danger of not hitting my first months' sales goal, and therefore I would have easily fallen short on my quarterly quota. (Action) I worked extra long hours and divided these hours by new business development activities. I called dormant accounts and kept my biggest client 'warm' despite their hold on their account. It took a ton of effort, long nights, and creative pitches, but I eventually made up for the gap in my portfolio. I exceeded my first months' sales goal by 4% and the following month by 12%. I continue to see an uptick in my numbers and am on track to be 20% above my quarterly sales target overall. (Result) Through this situation, I learned just how important it is to have a diversified client portfolio. As I grow my account base, I regularly emulate Amazon's Leadership Principle of 'Deliver Results.' I focus on key inputs and deliver quality work to ensure that my goals are reached in time. Despite my initial setback at Company XYZ, I continue to rise to the occasion and exceed sales expectations. I am eager to continue my success and deliver even greater results for Amazon in this Brand Specialist role."