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Amazon Area Manager Mock Interview

Question 5 of 30 for our Amazon Area Manager Mock Interview

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Question 5 of 30

As an Amazon Area Manager, you are responsible for communicating policies, expectations, and other essential information to your team. How do you ensure consistency in your communication?

"I studied Communication while attending university, and I have also learned about communication in business. I follow the 3 C's of communication: correct, consistent, and constant. With correct communication, I am giving the best and most accurate, reliable information possible. I remain pragmatic when relaying information to my team members to avoid placing my own opinion or bias on the matter. To be consistent means that I deliver information the same way every day. If I start the day with a team huddle and end the day with a team huddle, I commit to doing this every day. With this approach, my team knows what to expect from me and when. This leads me to constant information, which stems from my consistency. If hired to be Amazon's next Area Manager, I will ensure that my team and I communicate all the time. It will never be a surprise when they hear from me, and I will communicate all news rather than just the high points or the low points."

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How to Answer: As an Amazon Area Manager, you are responsible for communicating policies, expectations, and other essential information to your team. How do you ensure consistency in your communication?

Advice and answer examples written specifically for an Amazon job interview.

  • 5. As an Amazon Area Manager, you are responsible for communicating policies, expectations, and other essential information to your team. How do you ensure consistency in your communication?

      How to Answer

      Consistent communication within an organization should start from the top, with internal communication being consistent and clear at all times. Amazon places a lot of attention on building a communicative work environment. Now the interviewer wants to see evidence that you are a level-headed, consistent communicator who remains respectful in your communication style, no matter the discussion you are heading. Discuss what you know about great communication in the workplace and the measurable action steps you take to ensure consistency.

      Answer Example

      "I studied Communication while attending university, and I have also learned about communication in business. I follow the 3 C's of communication: correct, consistent, and constant. With correct communication, I am giving the best and most accurate, reliable information possible. I remain pragmatic when relaying information to my team members to avoid placing my own opinion or bias on the matter. To be consistent means that I deliver information the same way every day. If I start the day with a team huddle and end the day with a team huddle, I commit to doing this every day. With this approach, my team knows what to expect from me and when. This leads me to constant information, which stems from my consistency. If hired to be Amazon's next Area Manager, I will ensure that my team and I communicate all the time. It will never be a surprise when they hear from me, and I will communicate all news rather than just the high points or the low points."

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I will emphasize 2 things - communication channels and communication effectiveness, For instance, if communication is related to policy, team performance, and expectations, it needs to be formal - email, dashboard, flyers, and follow-up meetings are my communication channels of choice as these channels ensure communication effectiveness. On the other hand, if communication is needed at a personal level eg. individual performance, then my channel of choice will be informal talk, then aligned back to what was communicated through a formal communication channel."

      Marcie's Feedback

      It's great that you put thought into how you will deliver your communications. How do the channels you mention guarantee that your message is effectively communicated? Can you delve into this deeper? Other ways you can ensure consistency include repeating your key messages often and communicating on a regular basis. Good job!

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